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Associate Director Student Success Remote Jobs (NOW HIRING)

perdoceo

Associate Director of Student Success

The Associate Director of Student Success is responsible for developing and managing a staff of student success coaches, managing student service initiatives that assist students to be successful.

Risepoint

Director, Student Success Performance

The Impact You Will Make The Director, Student Success Performance, serves as the strategic integrator and cross-functional translator for the Student Success Center's (SSC) ecosystem across ...

The Pennsylvania State University

$15 - $19/hr

For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS The Assistant/Associate Director for Graduate Student Success and Community ...

perdoceo

Student Success Manager

... The Associate Director of Academic Advising. The Manager of Student Success will handle escalated student concerns, serve as a champion for projects and department initiatives and manage any ...

Wisconsin

Student Success Coordinator- Nursing

Oshkosh, WI · On-site +1

$70K/yr

... direct student support and assisting in the development of program-level systems that promote ... Hybrid remote work may be available after the successful completion of the initial training period.

ACCEL Schools

Remote Student Success Coach

Brooklyn, NY · Remote

$43K - $48K/yr

A leading educational organization is seeking a Virtual Student Success Coach to manage onboarding and academic interventions for new students. The coach will collaborate with families, teachers, and ...

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All JobsAssociate Director Student Success Remote Jobs

Associate Director Student Success Remote information

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$30.5K

$102.7K

$173K

How much do associate director student success remote jobs pay per year?

As of Jun 6, 2026, the average yearly pay for associate director student success remote in the United States is $102,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What is the difference between Associate Director Student Success Remote vs Academic Advisor?

AspectAssociate Director Student Success RemoteAcademic Advisor
Required CredentialsBachelor's degree; often master's preferred; experience in student success or higher educationBachelor's degree; relevant experience in advising or counseling
Work EnvironmentRemote, collaborative, strategic planning focusOn-campus or remote, direct student interaction
Employer & Industry UsageHigher education institutions, online universitiesColleges, universities, academic institutions
Common Search & ComparisonHigher-level student success roles, remote positionsStudent advising, entry to mid-level roles

The Associate Director Student Success Remote typically holds a higher-level, strategic role focused on overseeing student success initiatives remotely, requiring more experience and advanced credentials. In contrast, an Academic Advisor primarily provides direct student support and guidance, often in a more operational or counseling capacity. Both roles are vital in higher education but differ in scope, responsibilities, and work environment.

What are the key skills and qualifications needed to thrive as an Associate Director Student Success (Remote), and why are they important?

To thrive as an Associate Director Student Success (Remote), you need expertise in academic advising, student development, program management, and typically a master's degree in education, counseling, or a related field. Familiarity with learning management systems (LMS), student information systems (SIS), and data analytics tools is often required. Outstanding communication, leadership, and problem-solving skills help build strong relationships with students and lead remote teams effectively. These skills ensure students receive effective support and guidance, driving retention and success in virtual learning environments.

What does an Associate Director of Student Success do in a remote role?

An Associate Director of Student Success in a remote position oversees programs and initiatives designed to improve student retention, engagement, and achievement, often at a college or university. They collaborate with various departments to analyze student data, develop support services, and implement strategies that address student needs. In a remote setting, they utilize virtual tools to communicate with staff and students, ensuring that support and resources are accessible regardless of location. Their goal is to create a positive and successful experience for students throughout their academic journey.

What are some common challenges faced by an Associate Director of Student Success working remotely, and how can they be addressed?

One common challenge for an Associate Director of Student Success working remotely is maintaining strong communication and collaboration with both their team and students. Remote work can sometimes lead to feelings of isolation or miscommunication, so leveraging digital tools like video conferencing and project management platforms is crucial. Another challenge involves ensuring student engagement and support services remain effective in a virtual environment; this often requires creative problem-solving and proactive outreach. Regular virtual check-ins, clear goal-setting, and fostering an inclusive online culture can help address these challenges and ensure continued student success.
Infographic showing various Associate Director Student Success Remote job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 50% Full Time, 48% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $102,728 per year, or $49.4 per hour.

Associate Director of Student Success

perdoceo

Remote

Full-time

Posted 9 days ago

Job description

The Associate Director of Student Success is responsible for developing and managing a staff of student success coaches, managing student service initiatives that assist students to be successful. This leader will support and execute the vision and purpose of the University through effective performance management/coaching to deliver exceptional service to our diverse student population, providing clear direction and guidance to their team, managing and measuring work using data to drive areas of focus for their staff. The Associate Director of Student Success is responsible for managing key initiatives, partnering with peer Associate Directors of Academic Advising to drive understanding, calibration, integrity and consistency throughout the department. The Associate Director will collaborate closely with Admissions, Financial Aid, Academic Operations, Faculty, and with Student Affairs to improve service to students and adjust team priorities based on interdepartmental needs.
PRINCIPAL DUTIES & RESPONSBILITIES
  • Manage Advising team to ensure a high level of service is provided consistently and metrics and goals are achieved
  • Provide daily, weekly, monthly and quarterly success metrics updates to the team and conduct advisor performance observations, providing feedback on retention, service levels, knowledge assessments, and competencies
  • Review student performance metrics and staff communication methods and volume to measure effectiveness of outreach strategies
  • Support, develop and administer all student advising procedures as described in the course catalog, student handbook and other regulatory documents
  • Provide management with daily, weekly and term reports on the performance of their Student Advising Team
  • Collaborate with peer ADs on initiatives to assist in the overall student experience for the University
  • Manage staffing, scheduling, and team performance, in a timely manner through a values based approach and with a focus on the appropriate behaviors and processes.
  • Guide Advisors on how to handle at-risk students with life and other circumstances to ensure online course attendance
  • Connects individual contributions with departmental and organizational goals
  • Manage escalated service-related issues or complaints
  • Continue ongoing maintenance of Standard Operating Procedures
  • Fostering positive energy and positive morale for the staff
  • Identify opportunities to create, improve and implement innovative services that support student success
  • Strong attention to detail, problem-solving skills and task management experience is required along with demonstrated excellence in written and verbal communication
  • May require occasional travel to other locations
  • Requires the ability to work a manager schedule, including more than 40 hours, evenings, weekends to accommodate student and department needs
  • Perform other duties as assigned

COMPETENCIES
  • Drive results: can be counted on to meet and exceed goals appropriately and successfully, consistently a top performer, modeling correct behaviors and process execution
  • Customer Focus: dedicated to student development and success, establishes and maintains effective relationships with students and earns their trust and respect, exceptional counseling, coaching and mentoring skills
  • Self-Knowledge: knows personal strengths, weaknesses, opportunities and limits
  • Managing Vision & Purpose: communicates compelling and inspired vision or sense of core purpose. Can inspire and motivate entire units or organizations.
  • Building Effective Teams: defines success in terms of the whole team and creates a feeling of belonging in the team.
  • Developing Direct Reports: provides challenging and stretching tasks and assignments by constructing compelling development plans and executing them.
  • Confronting Direct Reports: deals will problem direct reports firmly and in a timely manner
  • Managing & Measuring Work: clearly assigns responsibility for tasks and decisions while monitoring process, progress and results.
  • Learning on the Fly: learns quickly and open to change.
  • Interpersonal Savvy: builds appropriate rapport as well as constructive and effective relationships.

KNOWLEDGE
  • Background in managing and evaluating processes and personnel using data
  • Knowledge of online delivery methods and effective communication in both traditional and online educational forums is essential
  • Knowledge of college student development and student success theory and/or experience working with students from orientation to graduation, non-traditional student populations, student advising, or undergraduate retention.
  • Proven ability to develop and conduct presentations for diverse audiences

QUALIFICATIONS
Education & Experience
  • Bachelor's Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • 5 + years of working in a customer service or learning and academic services area
  • 2 + years of management experience (with a direct reporting relationship of 10 or more)
  • Master's Preferred from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) - Preferred
  • 5 + years of experience with leading student advising in a fast paced, post-secondary education environment - Preferred
  • 3 + years of experience leading a team - Preferred

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