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Associate Director Of Operations Jobs in Jarrell, TX

InteLogix

Director of Operations

Copperas Cove, TX · On-site

$80K - $120K/yr

We are currently seeking an accomplished Director of Operations to lead our customer service operations for two large, strategic automotive customers in Copperas Cove, Texas. This position is 100 ...

InteLogix

Director of Operations

Copperas Cove, TX

$80K - $120K/yr

We are currently seeking an accomplished Director of Operations to lead our customer service operations for two large, strategic automotive customers in Copperas Cove, Texas. This position is 100 ...

Intelogix

Director of Operations

Copperas Cove, TX · On-site

$100 - $125/hr

Overview We are currently seeking an accomplished Director of Operations to lead our customer service operations for two large, strategic automotive customers in Copperas Cove, Texas. This position ...

Aramark

Director of Portfolio Operations

Round Rock, TX · On-site

Leadership - Establish overall ownership and accountability of operational management and financial ... line associate through leadership. * Proven success in a repeatable business model, including ...

Aramark

Director of Portfolio Operations

Round Rock, TX · On-site

Leadership - Establish overall ownership and accountability of operational management and financial ... line associate through leadership. * Proven success in a repeatable business model, including ...

Aramark

Director of Portfolio Operations

Round Rock, TX · On-site

Leadership - Establish overall ownership and accountability of operational management and financial ... line associate through leadership. * Proven success in a repeatable business model, including ...

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Associate Director Of Operations information

See Jarrell, TX salary details

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How much do associate director of operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for associate director of operations in Jarrell, TX is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $29.33 per hour, depending on experience, location, and employer.

What is an associate director of operations?

Associate Directors of Operations are mid-to-senior level professionals responsible for overseeing the daily operations of a company or organization. They help develop and implement operational strategies, manage teams, optimize workflows, and ensure that business objectives are met efficiently. Typically, they work closely with other department heads and report to the Director of Operations or higher-level executives. Their role is crucial in improving productivity, maintaining quality standards, and supporting organizational growth.

What are the key skills and qualifications needed to thrive as an associate director of operations?

To thrive as an Associate Director of Operations, you need strong leadership, project management, and analytical skills, often backed by a bachelor’s or master’s degree in business or a related field. Proficiency with enterprise resource planning (ERP) systems, data analytics tools, and process improvement methodologies such as Six Sigma is highly valued. Outstanding communication, problem-solving abilities, and adaptability help you excel in cross-functional team environments and drive operational excellence. These skills are crucial for optimizing processes, managing teams effectively, and achieving organizational goals.

What are some common challenges faced by an associate director of operations, and how can they be addressed?

Associate Directors of Operations often encounter challenges such as balancing strategic planning with day-to-day operational demands, managing cross-departmental communication, and optimizing workflows to increase efficiency. Successfully addressing these challenges involves strong organizational skills, proactive stakeholder engagement, and the ability to adapt quickly to shifting priorities. Building effective teams, leveraging data for decision-making, and fostering a culture of continuous improvement are also crucial for overcoming obstacles and driving operational excellence.

What is the difference between Associate Director Of Operations vs Operations Manager?

AspectAssociate Director Of OperationsOperations Manager
Required CredentialsBachelor's degree, often advanced degrees or certifications in management or businessBachelor's degree, relevant experience in operations management
Work EnvironmentStrategic planning, overseeing multiple departments, higher-level decision makingDay-to-day operations, team supervision, process implementation
Employer & Industry UsageCorporate, manufacturing, healthcare, logisticsRetail, manufacturing, service industries, corporate settings
Common Search & Comparison IntentUnderstanding leadership roles, career progression, responsibilitiesOperational tasks, team management, process improvement

The Associate Director Of Operations typically holds a higher strategic role with broader responsibilities and often requires advanced education or certifications. Operations Managers focus more on daily operational tasks and team supervision. Both roles are vital in organizational success but differ mainly in scope and level of strategic involvement.

How much is an associate director of operations paid?

The average salary for an Associate Director of Operations typically ranges from $80,000 to $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses, benefits, and opportunities for advancement.

What cities near Jarrell, TX are hiring for Associate Director Of Operations jobs?

Cities near Jarrell, TX with the most Associate Director Of Operations job openings:

Associate Director Of Operations jobs near you
Infographic showing various Associate Director Of Operations job openings in Jarrell, TX as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,862 per year, or $25.4 per hour.

Director of Operations

InteLogix

Copperas Cove, TX • On-site

$80K - $120K/yr

Full-time

Posted 25 days ago

Key responsibilities

  • Provide direct oversight of the Contact Center and Back Office teams, including staff performance management, training, development, and scheduling.

  • Deliver performance updates to clients and analyze operational metrics to identify opportunities for improvement.

  • Develop and implement operational plans, oversee technology implementations, and manage financial targets including budgets and P&L.

InteLogix rating

5.3

Company rating: 5.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

211th of 226 rated it services

Job description

Salary: $80,000-$120,000 per year plus incentive
Who we are:
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
Overview:
We are currently seeking an accomplished Director of Operations to lead our customer service operations for two large, strategic automotive customers in Copperas Cove, Texas. This position is 100% onsite. The ideal candidate will have proven success leading contact center operations including customer service and collections, as well as back-office operations such as case management and invoice processing and review. In addition, experience managing various project support functions such as finance, HR and recruiting, and workforce planning is required. Finally, experience leading technological innovation in the contact center / back-office environment (such as implementation of omnichannel communication strategies and self-service options) is highly preferred.
This role requires a multi-talented leader with deep customer care and customer experience progressive work experience to help InteLogix evolve its customer care organization internally and externally, in the United States. The ideal candidate will be obsessive about setting and achieving targets, fostering a strong team environment across agents, and thinking strategically and analytically about how the next shift in performance, efficiency, effectiveness, and strategic tactics will be made. This operations leader will be expected to connect the dots across business targets, user flows and experiences, tools/infrastructure, and operational capabilities.
Responsibilities:
Operational Management:
  • Provide direct oversight of the Contact Center and Back Office teams, including staff performance management, training and development, and scheduling.
  • Deliver weekly, monthly, and quarterly performance updates to clients, encompassing operational metrics, service delivery benchmarks, process improvements, and strategic recommendations to ensure alignment with business objectives and client expectations.
  • Implement and maintain high standards of customer service, ensuring timely and accurate resolution of inquiries and complaints.
  • Analyze call center metrics and identify opportunities for improvement in efficiency, effectiveness, and customer satisfaction.
  • Develop and implement operational plans and procedures for both the Contact Center and Back Office functions.
  • Oversee technology implementations for the Contact Center and Back Office, ensuring smooth integration and user adoption.

Financial Management:
  • Develop and manage annual budgets for the project ensuring all financial targets are achieved.
  • Implement cost-containment strategies while maintaining service excellence.
  • Conduct monthly financial reviews and reforecasts to identify areas for cost savings and revenue optimization.
  • Work closely with field FP&A team to ensure accurate financial reporting for Contact Center and Back Office activities.
  • Constantly collaborate with Workforce Management, Talent Acquisition, and Training teams to ensure quantity and quality of staffing is consistently achieved.
  • Manage P&L for the site/territory.

Program Management & Leadership:
  • Work with key internal and client stakeholders to develop and implement strategic objectives for the program.
  • Develop front line and middle management talent through targeted coaching, performance feedback, and structured development programs to build leadership capability and drive operational excellence.
  • Lead cross-functional teams including finance, HR, marketing, operations, and workforce management to achieve program goals and objectives.
  • Identify and manage risks associated with Contact Center and Back Office operations.
  • Proactively address customer concerns and complaints.
  • Foster a positive and results-oriented work environment for Contact Center and Back Office teams.
  • Provide clear and concise communication to all stakeholders, including senior management.
  • Stay abreast of industry best practices and emerging technologies in the contact center and back-office space.

Qualifications:
  • A minimum of a Bachelors' degree is preferred, or equivalent work experience.
  • 10+ years of customer care, customer service, call center operations, and/or consulting experience
  • 10+ years of experience in a people management role preferred.
  • 15+ years of experience in BPO/customer service/call-center preferred.
  • Experience in the automotive industry preferred.
  • Experience presenting to senior leadership, partnering cross-functionally, and driving change
  • Complete understanding of call center operations, vendor management, operating procedures, and performance metrics; strong knowledge of CRM, call center software tools, and cloud-based telephony.
  • Demonstrated leadership and ability to work independently with minimal direction.
  • Demonstrated ability to establish a positive working environment, coach, and guide teams.
  • Demonstrated ability developing streamlined onboarding and training programs into client programs and campaigns.
  • Established competency in creating and rolling out customer service processes, policies, and procedures.
  • Highly developed problem-solving skills and sound decision-making combined with analytical experience is required; ability to analyze data, identify issues, and implement process improvements.
  • Ability to prioritize and manage multiple priorities successfully; proven ability to manage improvement projects.

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