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Associate Director Administration Jobs in Delaware

$22.54/hr

Primary Responsibilities * Assist the Koshland Director, Associate Director, and Assistant Director with budgetary administration, including tracking spending, planning annual budget, running monthly ...

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Associate Director Administration information

What is the difference between Associate Director Administration vs Administrative Manager?

AspectAssociate Director AdministrationAdministrative Manager
Required CredentialsBachelor’s degree, often advanced degrees or certifications in management or related fieldsBachelor’s degree, relevant experience in office or administrative management
Work EnvironmentStrategic planning, overseeing multiple departments, high-level decision makingSupervising administrative staff, managing daily office operations
Employer & Industry UsageNonprofit, corporate, healthcare, government organizationsCorporate, nonprofit, educational institutions
Common Search & Comparison IntentUnderstanding leadership roles in administrationManaging office functions and staff

The Associate Director Administration typically holds a higher strategic role with broader responsibilities and often requires advanced degrees. In contrast, the Administrative Manager focuses on daily office management and supervising administrative staff. Both roles are vital in organizational operations but differ mainly in scope and level of seniority.

What are Associate Director Administration roles and responsibilities?

An Associate Director of Administration oversees the daily administrative operations of an organization or department. Their responsibilities typically include managing budgets, supervising administrative staff, developing policies and procedures, and ensuring compliance with organizational and regulatory standards. They also play a key role in strategic planning, process improvement, and resource allocation to enhance efficiency. The Associate Director often serves as a liaison between senior management and various administrative teams, ensuring smooth communication and execution of organizational goals.

What are some common challenges faced by an Associate Director of Administration, and how can they be effectively managed?

An Associate Director of Administration often navigates challenges such as balancing competing priorities, managing cross-departmental communication, and ensuring compliance with organizational policies. Success in this role relies on strong organizational skills, proactive problem-solving, and the ability to foster collaboration between different teams. Regularly reviewing workflows, establishing clear communication channels, and staying updated on best practices in administrative management can help address these challenges and create a more efficient work environment.

What are the key skills and qualifications needed to thrive as an Associate Director of Administration, and why are they important?

To thrive as an Associate Director of Administration, you need strong organizational management, budgeting, and strategic planning skills, often supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, financial reporting tools, and project management software is typically required. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster effective collaboration across departments. These competencies are crucial for ensuring smooth operations, efficient resource allocation, and achievement of organizational goals.
What job categories do people searching Associate Director Administration jobs in Delaware look for? The top searched job categories for Associate Director Administration jobs in Delaware are:
What cities in Delaware are hiring for Associate Director Administration jobs? Cities in Delaware with the most Associate Director Administration job openings:
Associate Director of Client Care

Associate Director of Client Care

JEVS Care at Home

Dover, DE • On-site

$60K - $70K/yr

Other

Dental, Life, Retirement, PTO

Posted 13 hours ago


Job description

Associate Director of Client Care

 JEVS Care at Home | Dover, DE 

Full-Time | In Office Position

JEVS Care at Home is seeking a detail-oriented, mission-driven Associate Director of Client Care to join our team. Associate Director of Client Care will be responsible for driving business growth in the Delaware market while overseeing all aspects of client and caregiver operations, including recruitment, on-call coordination, retention, compliance, and office performance metrics. This role will ultimately lead and develop a team to support these functions. The Associate Director of Client Care ensures clients receive consistent, high-quality care in accordance with JEVS Care at Home policies and procedures, industry standards, and all applicable laws and regulations. This position reports directly to the Area Director.

Key Responsibilities

  • Strategically plan and budget for sustainable growth of office/team/business unit. Coordinate  planning with Area Director, VP and/or Sr VP. 
  • Manage the office/team in relation to Key Performance Indicators (KPIs), for example:  growth, gross margin, overtime, utilization of authorized hours, EVV compliance, Client and Caregiver satisfaction etc. 
  • Develop and maintain a seamless referral/start of care process.
  • Establish and maintain relationships with referral sources, service coordination agencies, and Managed Care Organizations.  
  • Monitor the quality and relevance of all services provided by the office and caregivers to ensure compliance and Client satisfaction.
  • Conduct intakes and customer service home visits as needed.  
  • Conduct periodic observations of intakes and home visits to ensure all policies and procedures are being followed and proper documentation is being completed in the most efficient manner. 
  • Responsible for the data collection, maintenance and timely submission of established reports. 
  • Ensure EVV compliance by monitoring weekly key metrics, such as missing time sheets report, prebilling report. 
  • Lead Recruitment and Retention to execute the recruiting strategy.  
  • Support agency growth by engaging in client and caregiver outreach, identifying opportunities to expand service delivery, assist with sales, marketing and public relations efforts as assigned.
  • Perform outreach functions including attending health fairs, community events, and other activities, as required. 
  • Perform additional duties/special projects and reports, as assigned.

Required Education and Experience 

  • Bachelor’s Degree in Human Services, Business Administration, or related field.  
  • 5-7 years of experience working in Home Care, with DMMA, elderly, and/or disabled population helpful. 
  • Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable. 
  • Proven track record of growing a business. 
  • Knowledge of HHAeXchange preferred  

Physical Requirements

May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 50% required to other JEVS locations, home visits and other related functions.

Benefits

  • Heath insurance
  • Dental insurance
  • Life insurance
  • Generous paid time off 
  • Retirement benefits 

The base pay for this position ranges from $60,000 to $70,000 and will vary based on factors such as skills and experience.  Base pay is one part of the Total Compensation that JEVS Care at Home provides to recognize employees for their work. JEVS provides competitive benefits; we believe that benefits should support you at work and at home.  Please visit the benefits page of our careers site for more details.

For more information about JEVS Care at Home, please visit our website: jevsathome.org