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Associate Digital Banking Jobs in Texas (NOW HIRING)

East West Bank

Relationship Banker

Houston, TX · On-site

$20/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

East West Bank

Senior Relationship Banker

Houston, TX

$23 - $25/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

East West Bank

Senior Relationship Banker

Houston, TX · On-site

$23/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

Jefferies

Investment Banking Associate - TMT

Dallas, TX · On-site

$150K - $200K/yr

Investment Banking Associate - Technology, Media & Telecommunications (TMT) Location: Dallas ... Exposure to software, fintech, telecommunications, digital infrastructure, internet, media ...

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All JobsAssociate Digital Banking JobsAssociate Digital Banking Jobs in Texas

Associate Digital Banking information

What does an associate digital banking do?

An Associate Digital Banking professional assists in managing and supporting digital banking platforms and services for customers. Their responsibilities often include troubleshooting technical issues, helping customers navigate online and mobile banking systems, and supporting the implementation of new digital features. They also work closely with technology and operations teams to ensure smooth and secure digital transactions. This role requires strong communication skills, attention to detail, and a good understanding of digital financial products.

What are the key skills and qualifications needed to thrive as an associate digital banking professional, and why are they important?

To thrive as an Associate Digital Banking professional, you need a solid understanding of banking products, digital platforms, and customer service, typically supported by a degree in finance or business. Familiarity with digital banking systems, CRM software, and cybersecurity protocols is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are critical to ensuring seamless digital banking operations, excellent client experiences, and compliance with industry regulations.

What are some common challenges faced by an associate digital banking professional, and how can they be overcome?

Associate Digital Banking professionals often encounter challenges such as adapting to fast-evolving technology, managing multiple digital platforms, and addressing customer concerns about security and usability. Staying up to date with the latest digital banking trends and participating in ongoing training can help you stay ahead. Additionally, working closely with IT, product, and customer service teams fosters collaboration and ensures smooth implementation of digital initiatives. Strong communication and problem-solving skills are essential for addressing both technical and customer-related issues effectively.

What is the difference between Associate Digital Banking vs Digital Banking Specialist?

AspectAssociate Digital BankingDigital Banking Specialist
Required CredentialsBachelor's degree in finance, marketing, or related field; basic knowledge of banking productsBachelor's degree; experience with digital banking platforms; certifications like Certified Digital Banking Professional (CDBP) are a plus
Work EnvironmentBank branches, digital teams, customer service centersOnline platforms, digital project teams, customer support via digital channels
Employer & Industry UsageRetail banks, financial institutions, fintech companiesSame as Associate Digital Banking, often focusing on digital product implementation and support

Both roles are integral to digital banking operations, with Associate Digital Banking typically focusing on supporting digital initiatives and customer service, while Digital Banking Specialists handle more technical and strategic aspects of digital platform management. The roles often overlap but differ mainly in experience level and specific responsibilities.

What are the most commonly searched types of Digital Banking jobs in Texas?

The most popular types of Digital Banking jobs in Texas are:

What are popular job titles related to Associate Digital Banking jobs in Texas?

For Associate Digital Banking jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Associate Digital Banking jobs in Texas look for?

The top searched job categories for Associate Digital Banking jobs in Texas are:

What cities in Texas are hiring for Associate Digital Banking jobs?

Cities in Texas with the most Associate Digital Banking job openings:

Associate Digital Banking jobs near you

Relationship Banker

East West Bank

Houston, TX • On-site

$20/hr

Full-time

Re-posted 20 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

116th of 171 rated banks

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
  • managing, retaining, and acquiring long-lasting win-win relationships with our customers
  • identifying and understanding customers' long-term financial needs and offering tailored product and services solutions
  • leveraging the bank's latest technology products to meet our customers' expanding needs

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities
  • Achieve quarterly and annual team/branch sales goals: C&I, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits/wires, and other commercial and consumer products
  • Source and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan
  • MLO position only: Comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers
  • Maintain a thorough knowledge of the bank's deposit, loan and ancillary products and an understanding of the qualifications required
  • Assist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.
  • Highly motivated self-starter with a strong work ethic and focus on results with clients' best interest in mind
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Engage and partner with team members and other lines of business to offer most appropriate products to customers based on customers' need
  • Communicates effectively and confidently while engaging with clients
  • Able to learn products, services, and technologies quickly and educate customers on conducting banking transactions online, via mobile app and self-service portals
  • Expert in using digital resources and technologies to optimize clients' digital banking experience
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Perform other duties as assigned

Qualifications
  • High school diploma or general education degree (GED) required; Bachelor's degree preferred
  • 2+ years of customer service, teller, sales experience, and MLO experience within the banking and/or financial service industry highly preferred
  • Strong working knowledge of branch operations
  • Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results
  • Professional and thorough, with strong follow-up skills
  • Able to adapt to new process and technologies quickly
  • Strong familiarity and fluency with branch technology, mobile and online banking platforms
  • Strong problem-solving, decision-making, and customer-service skills

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $20.00/Hr. - USD $21.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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