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Associate Digital Banking Jobs in Texas (NOW HIRING)

Blue Sky Bank

Personal Banker I

Fort Worth, TX

$18.50 - $22.50/hr

Professional Growth - Expand your banking knowledge through hands-on experience, digital banking ... Associate Degree * Bachelor's Degree * 4+ years of banking experience * Previous experience opening ...

Blue Sky Bank

Personal Banker I

Fort Worth, TX · On-site

$18.50 - $22.50/hr

Professional Growth - Expand your banking knowledge through hands-on experience, digital banking ... Associate Degree * Bachelor's Degree * 4+ years of banking experience * Previous experience opening ...

East West Bank

Associate Banker

Houston, TX · On-site

$18 - $19.50/hr

As an Associate Banker, you will play a key role in * helping customers with their day-to-day ... clients' digital banking experience * Is confident in educating clients on conducting banking ...

East West Bank

Associate Banker

Houston, TX · On-site

$18 - $19/hr

As an Associate Banker, you will play a key role in * helping customers with their day-to-day ... clients' digital banking experience * Is confident in educating clients on conducting banking ...

East West Bank

Associate Banker

Houston, TX · On-site

$18/hr

As an Associate Banker, you will play a key role in * helping customers with their day-to-day ... clients' digital banking experience * Is confident in educating clients on conducting banking ...

East West Bank

Associate Banker

Houston, TX · On-site

$18/hr

As an Associate Banker, you will play a key role in * helping customers with their day-to-day ... clients' digital banking experience * Is confident in educating clients on conducting banking ...

Busey

Executive Director of Business Banking

Dallas, TX · On-site

$175K - $225K/yr

The position reports to the President of Consumer and Digital Banking and will have strong ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

New

East West Bank

Relationship Banker

Houston, TX · On-site

$20/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

East West Bank

Relationship Banker

Houston, TX · On-site

$20 - $21/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

East West Bank

Relationship Banker

Houston, TX · On-site

$20 - $21/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Expert in using digital resources and technologies to optimize clients' digital banking experience

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All JobsAssociate Digital Banking JobsAssociate Digital Banking Jobs in Texas

Associate Digital Banking information

What does an associate digital banking do?

An Associate Digital Banking professional assists in managing and supporting digital banking platforms and services for customers. Their responsibilities often include troubleshooting technical issues, helping customers navigate online and mobile banking systems, and supporting the implementation of new digital features. They also work closely with technology and operations teams to ensure smooth and secure digital transactions. This role requires strong communication skills, attention to detail, and a good understanding of digital financial products.

What are the key skills and qualifications needed to thrive as an associate digital banking professional, and why are they important?

To thrive as an Associate Digital Banking professional, you need a solid understanding of banking products, digital platforms, and customer service, typically supported by a degree in finance or business. Familiarity with digital banking systems, CRM software, and cybersecurity protocols is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are critical to ensuring seamless digital banking operations, excellent client experiences, and compliance with industry regulations.

What are some common challenges faced by an associate digital banking professional, and how can they be overcome?

Associate Digital Banking professionals often encounter challenges such as adapting to fast-evolving technology, managing multiple digital platforms, and addressing customer concerns about security and usability. Staying up to date with the latest digital banking trends and participating in ongoing training can help you stay ahead. Additionally, working closely with IT, product, and customer service teams fosters collaboration and ensures smooth implementation of digital initiatives. Strong communication and problem-solving skills are essential for addressing both technical and customer-related issues effectively.

What is the difference between Associate Digital Banking vs Digital Banking Specialist?

AspectAssociate Digital BankingDigital Banking Specialist
Required CredentialsBachelor's degree in finance, marketing, or related field; basic knowledge of banking productsBachelor's degree; experience with digital banking platforms; certifications like Certified Digital Banking Professional (CDBP) are a plus
Work EnvironmentBank branches, digital teams, customer service centersOnline platforms, digital project teams, customer support via digital channels
Employer & Industry UsageRetail banks, financial institutions, fintech companiesSame as Associate Digital Banking, often focusing on digital product implementation and support

Both roles are integral to digital banking operations, with Associate Digital Banking typically focusing on supporting digital initiatives and customer service, while Digital Banking Specialists handle more technical and strategic aspects of digital platform management. The roles often overlap but differ mainly in experience level and specific responsibilities.

What are the most commonly searched types of Digital Banking jobs in Texas?

The most popular types of Digital Banking jobs in Texas are:

What are popular job titles related to Associate Digital Banking jobs in Texas?

For Associate Digital Banking jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Associate Digital Banking jobs in Texas look for?

The top searched job categories for Associate Digital Banking jobs in Texas are:

What cities in Texas are hiring for Associate Digital Banking jobs?

Cities in Texas with the most Associate Digital Banking job openings:

Associate Digital Banking jobs near you

Digital Banking Specialist I

Glacier Bancorp

Mount Pleasant, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

About The Role
As a trusted community bank in Texas, Guaranty Bank & Trust is seeking a dynamic Digital Banking Specialist. The candidate will be expected to deliver exceptional customer service across all our digital banking platforms, responding promptly to requests for assistance via multiple channels. With the ability to multitask effectively in a fast-paced environment and apply critical thinking skills to anticipate and evaluate outcomes, you will play a crucial role in maintaining the bank's reputation for superior customer service.
Join us at Guaranty Bank & Trust as we continue to embrace technological advancements, providing our community with financial solutions. Be a part of our journey, contributing to our mission while growing in a vibrant and forward-looking work environment.
Job Duties:
  • Foster a courteous and professional relationship with customers, representing Guaranty Bank & Trust positively.
  • Conduct accurate and efficient customer setups across various digital platforms.
  • Guide customers verbally through our range of digital banking services.
  • Analyze and resolve issues swiftly while ensuring effective communication and thorough documentation.
  • Manage inbound and outbound customer service requests, offering solutions to arising problems.
  • Troubleshoot online and mobile banking issues, maintaining a strong emphasis on customer satisfaction.
  • Handle data entry and ongoing reviews for digital banking activity and change reports, ensuring accuracy and compliance.
  • Adapt to new products, processes, and services, showcasing a capacity for quick learning and flexibility.
  • Cultivate an in-depth knowledge of our products, services, procedures, and regulations for accurate and informed customer interaction.
  • Enhance our customers' relationship with the bank by ensuring they have access to, and understanding of, all relevant bank features and services.
  • Monitor reports and activity to assist in fraud detection, applying critical thinking and foresight.
  • Comply with privacy policies and procedures to uphold customer confidentiality and information protection.
  • Adhere to all federal, state, and local regulatory rules and regulations, as well as company policies and procedures.
  • Complete and pass all required regulatory compliance training as assigned.
  • Perform additional duties and tasks as assigned by management.
About You
Qualifications & Skills:
  • Excellent written and oral communication skills, enabling clear and concise customer interactions.
  • A minimum of one year's experience with key software tools, including Microsoft Office.
  • Proficiency in internet and website navigation, essential for troubleshooting and customer guidance.
  • Demonstrated understanding and ability to troubleshoot self-service apps and online platforms, preferably with knowledge of digital banking systems.
Work Location: Guaranty Bank & Trust Tech Center in Mt Pleasant, TX. Must live within 45 minutes of the bank's location listed below.
Address: 101 West Arkansas Street
Mount Pleasant TX 75455
Required Hours of Availability:
  • Monday-Friday 8am-5pm
Education, Experience & Licenses:
  • High School diploma or equivalent required.
  • Associate's degree in finance, business or other directly related field preferred.
  • Minimum 1 year of banking experience preferred
  • Minimum 1 year of customer service experience required

What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.

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