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Associate Digital Banking Jobs in Ohio (NOW HIRING)

Northwest Bank

Summer Associate

Amherst, OH · On-site

... bank products, services, and digital offerings • Knowledge and adherence to all security and dual control processes • Responsible to participate in branch opening and closing tasks as needed • ...

FIRST MERCHANTS

Senior Digital Platform Manager

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

First Merchants Bank is seeking a Senior Digital Platform Manager to join our team! This position ... Bachelor's degree in business, finance, or a related field OR an associate degree/two years of ...

FIRST MERCHANTS

Senior Digital Platform Manager

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

First Merchants Bank is seeking a Senior Digital Platform Manager to join our team! This position ... Bachelor's degree in business, finance, or a related field OR an associate degree/two years of ...

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Showing results 21-40

All JobsAssociate Digital Banking JobsAssociate Digital Banking Jobs in Ohio

Associate Digital Banking information

What is the difference between Associate Digital Banking vs Digital Banking Specialist?

AspectAssociate Digital BankingDigital Banking Specialist
Required CredentialsBachelor's degree in finance, marketing, or related field; basic knowledge of banking productsBachelor's degree; experience with digital banking platforms; certifications like Certified Digital Banking Professional (CDBP) are a plus
Work EnvironmentBank branches, digital teams, customer service centersOnline platforms, digital project teams, customer support via digital channels
Employer & Industry UsageRetail banks, financial institutions, fintech companiesSame as Associate Digital Banking, often focusing on digital product implementation and support

Both roles are integral to digital banking operations, with Associate Digital Banking typically focusing on supporting digital initiatives and customer service, while Digital Banking Specialists handle more technical and strategic aspects of digital platform management. The roles often overlap but differ mainly in experience level and specific responsibilities.

What are the key skills and qualifications needed to thrive as an associate digital banking professional, and why are they important?

To thrive as an Associate Digital Banking professional, you need a solid understanding of banking products, digital platforms, and customer service, typically supported by a degree in finance or business. Familiarity with digital banking systems, CRM software, and cybersecurity protocols is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are critical to ensuring seamless digital banking operations, excellent client experiences, and compliance with industry regulations.

What does an associate digital banking do?

An Associate Digital Banking professional assists in managing and supporting digital banking platforms and services for customers. Their responsibilities often include troubleshooting technical issues, helping customers navigate online and mobile banking systems, and supporting the implementation of new digital features. They also work closely with technology and operations teams to ensure smooth and secure digital transactions. This role requires strong communication skills, attention to detail, and a good understanding of digital financial products.

What are some common challenges faced by an associate digital banking professional, and how can they be overcome?

Associate Digital Banking professionals often encounter challenges such as adapting to fast-evolving technology, managing multiple digital platforms, and addressing customer concerns about security and usability. Staying up to date with the latest digital banking trends and participating in ongoing training can help you stay ahead. Additionally, working closely with IT, product, and customer service teams fosters collaboration and ensures smooth implementation of digital initiatives. Strong communication and problem-solving skills are essential for addressing both technical and customer-related issues effectively.

What are the most commonly searched types of Digital Banking jobs in Ohio?

The most popular types of Digital Banking jobs in Ohio are:

What are popular job titles related to Associate Digital Banking jobs in Ohio?

For Associate Digital Banking jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Associate Digital Banking jobs in Ohio look for?

The top searched job categories for Associate Digital Banking jobs in Ohio are:

What cities in Ohio are hiring for Associate Digital Banking jobs?

Cities in Ohio with the most Associate Digital Banking job openings:

Associate Digital Banking jobs near you
Infographic showing various Associate Digital Banking job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 30% Part Time, and 1% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Assistant Banking Center Manager - Millersburg Office

Park National Bank

Millersburg, OH • On-site

Full-time

Posted 16 days ago

Park National Bank rating

6.9

Company rating: 6.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

130th of 171 rated banks

Job description

*Role not eligible for sponsorship*
RESPONSIBILITIES
  • Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
  • Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
  • Execute retail banking initiatives and strategies through consultative relationship management
  • Act as advocate of digital product adoption for customers and internal support for branch associates.
  • Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
  • Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
  • Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
  • Actively work with branch manager and leadership to promote the bank within the market area.
  • Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
  • Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
  • Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
  • Must be available for periodic community-based or networking events on evenings or weekends as needed
  • Other duties as assigned

COMPETENCIES
  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Ability to influence others
  • Organizational Skills/Detail Oriented
  • Able to Multi-Task or Juggle Priorities
  • Leadership/Management Skills
  • Ability to build collaborative relationships
  • Ability to develop or mentor others
  • Ability to work as part of a team
  • Analytical Thinking
  • Problem/Situation Analysis
  • Ability to work Independently

PHYSICAL REQUIREMENTS
This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.
SCHEDULEOperating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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