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Associate Data Analyst Jobs in Puerto Rico (NOW HIRING)

Deca Analytics

Financial Associate

San Juan, PR · On-site

Your responsibilities will include analyzing financial data, preparing various reports, and ... Attention to detail is crucial, as the Financial Associate will be responsible for ensuring the ...

Northbridge University

PR · On-site

Power BI Data Analyst Associate * Artificial Intelligence Governance Professional (AIGP) * Project Management Professional (PMP) * Prosci Change Management Certification * Experiencia en gobernanza ...

Deca Analytics

Junior Financial Associate

San Juan, PR · On-site

Strong attention to detail in financial analysis, ensuring that all data used in financial models ... Associate position. Together, we can achieve financial excellence and drive strategic growth ...

Acumenian

PR · On-site

We are looking for a detail-oriented Associate in Business Analysis to join our team and support ... Interpret data and turn it into information that can support client's strategic decisions.

Pwc

ERP AI Engineer - Senior Associate

San Juan, PR

$77K - $202K/yr

In Oracle data and analytics at PwC, you will utilise Oracle's suite of tools and technologies to ... As a Senior Associate, you will analyze complex problems, mentor junior team members, and build ...

Deca Analytics

Financial Associate

San Juan, PR · On-site

... data integrity verification across internal systems. • Support coordination with fund ... At DECA Analytics we value every member of our Team and offer highly competitive compensation ...

Pharmpix

PR · On-site

Pharmacy Technician Associate Degree or equivalent professional experience. LICENSURE ... Retail Pharmacy or; Proven working experience as a data analyst. PROFESSIONAL COMPETENCIES ...

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Associate Data Analyst information

What are some typical projects an Associate Data Analyst might work on during their first year?

As an Associate Data Analyst, you can expect to work on projects such as cleaning and organizing data sets, creating basic visualizations and reports, and assisting with data quality checks. You'll likely collaborate closely with senior analysts and team members from departments like marketing, finance, or operations to support ongoing analyses or new initiatives. Many entry-level projects focus on transforming raw data into actionable insights, which helps you build foundational skills and gain experience with common tools and methodologies in the field.

What are the key skills and qualifications needed to thrive as an Associate Data Analyst, and why are they important?

To thrive as an Associate Data Analyst, you need strong analytical abilities, proficiency in data interpretation, and a relevant degree such as in statistics, mathematics, or computer science. Familiarity with tools like SQL, Excel, and data visualization platforms (e.g., Tableau or Power BI) is typically required, along with knowledge of basic programming languages like Python or R. Attention to detail, critical thinking, and effective communication are key soft skills for translating data insights into actionable recommendations for stakeholders. These skills ensure accurate data analysis, clear reporting, and informed business decisions, which are crucial for organizational success.

What does an Associate Data Analyst do?

An Associate Data Analyst is responsible for collecting, processing, and analyzing data to help their organization make informed business decisions. They typically work with large datasets, create reports, identify trends, and support senior analysts or data scientists. Their tasks often involve using tools like Excel, SQL, and data visualization software to present findings clearly to stakeholders. This entry-level role serves as a foundation for advancing into more specialized data analysis positions.

What is the difference between Associate Data Analyst vs Data Analyst?

AspectAssociate Data AnalystData Analyst
Required CredentialsBachelor's degree in related field, some certificationsBachelor's degree, often with additional certifications or experience
Work EnvironmentEntry-level, supporting data teams, learning-focusedMore independent, responsible for analysis and reporting
Employer & Industry UsageCommon in tech, finance, healthcare, entry-level rolesWidely used across industries, mid-level position

The main difference between an Associate Data Analyst and a Data Analyst lies in experience and responsibility. Associate Data Analysts are typically entry-level, focusing on supporting data tasks and gaining skills, while Data Analysts handle more complex analysis and decision-making. Both roles require similar educational backgrounds, but Data Analysts usually have more experience and autonomy.

What are the most commonly searched types of Data Analyst jobs in Puerto Rico? The most popular types of Data Analyst jobs in Puerto Rico are:
What are popular job titles related to Associate Data Analyst jobs in Puerto Rico? For Associate Data Analyst jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Associate Data Analyst jobs in Puerto Rico look for? The top searched job categories for Associate Data Analyst jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Associate Data Analyst jobs? Cities in Puerto Rico with the most Associate Data Analyst job openings:
Associate Data Analyst jobs near you
Infographic showing various Associate Data Analyst job openings in Puerto Rico as of July 2026, with employment types broken down into 67% Full Time, 6% Part Time, and 27% Contract. Highlights an 66% Physical, 5% Hybrid, and 29% Remote job distribution.

Analyst, Retail Channels (Voice of Customer)

Oriental Financial Services LLC

San Juan, PR • On-site

Full-time

Posted 14 days ago

Job description

The Analyst, Retail Channels (Voice of Customer) Ensure a consistent, seamless, and frictionless customer experience across all Retail Channels service touchpoints. This role integrates analytics, quality assurance, incident management, customer journey design, and continuous Voice of the Customer monitoring to drive sustainable improvements in processes, policies, and customer-facing tools. Position will be working hybrid based in San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
  • Quality Management & Experience Monitoring: Monitor CSAT/NPS/NDS and internal quality metrics; analyze complaints to identify root causes/risks; share insights with stakeholders; and validate corrective actions via closed-loop follow-up.
  • End-to-End Customer Profile Analysis (E2E): Assess the full journey from first contact through resolution; analyze wait times/transfers/friction/self-service; and deliver actionable recommendations.
  • Customer Journey Design, Optimization & Documentation: Maintain journey maps; identify inefficiencies and abandonment points; propose redesigns to reduce friction; and coordinate cross-functional validation.
  • Analytics & Reporting: Perform sentiment/trend analysis; produce incident and insight reporting; contribute to Remote Network and Channel Communications; and track CX metrics.
  • Script Automation & Optimization: Develop/maintain scripts across channels; route for approvals; and ensure alignment with policies, empathy guidelines, and tone of voice.
  • Field Observation & Voice of the Customer: Conduct observations; compare actual vs. designed experience; document findings; and recommend process/policy/tool improvements.

EDUCATION AND EXPERIENCE:
  • Associate or bachelor's degree in industrial engineering, Business Administration, Information Systems, or related fields.
  • At least three (3) years' experience in a financial services company or related work as a Data Analysis required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Experience in data analysis, customer experience, operational quality, incident management, or continuous improvement.
  • Fully bilingual - English and Spanish (verbal and written) required.
  • Strong communication skills, critical thinking, and cross-functional collaboration capabilities.
  • Intermediate to Advanced skill and proficiency using Microsoft Office (Word, Excel, Access, Power Point, Outlook), Power Business Intelligence and MS SQL, or other software applications to retrieve data, create spreadsheets, and reports required.
  • High technological proficiency; a tech-savvy individual comfortable learning and adopting new tools, systems, digital platforms, and analytical technologies.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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