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Associate Customer Support Analyst Jobs in Florida

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

TECO

Data Support Analyst

Tampa, FL · On-site

X 5 Days | 4 days in office and 1 remote Help Support Customer Programs Through Data, Process ... Associate's degree in Business, Marketing, Finance, or a related field from an accredited ...

TECO

Data Support Analyst

Tampa, FL · Hybrid

X 5 Days | 4 days in office and 1 remote Help Support Customer Programs Through Data, Process ... Associate's degree in Business, Marketing, Finance, or a related field from an accredited ...

Robert Half

Technical Support Analyst

Tallahassee, FL · On-site

$40 - $45/hr

This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role ...

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Associate Customer Support Analyst information

What does an associate customer support analyst do?

An Associate Customer Support Analyst is responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with a company's products or services. They typically handle support tickets, troubleshoot problems, and communicate solutions via phone, email, or chat. Additionally, they may gather customer feedback, document cases, and escalate complex issues to higher-level support teams. Their role is essential in maintaining customer satisfaction and supporting the overall success of the support department.

What are the key skills and qualifications needed to thrive as an associate customer support analyst, and why are they important?

To thrive as an Associate Customer Support Analyst, you need strong problem-solving abilities, a customer-focused mindset, and typically a bachelor's degree or equivalent experience. Familiarity with CRM systems like Salesforce, helpdesk platforms such as Zendesk, and basic technical troubleshooting are commonly required. Excellent communication, patience, and the ability to remain calm under pressure help you deliver outstanding support. These skills ensure timely and effective resolution of customer issues, driving satisfaction and loyalty.

What are some typical challenges an associate customer support analyst faces, and how can they be managed effectively?

Associate Customer Support Analysts often encounter challenges such as handling high volumes of customer inquiries, managing complex technical issues, and adapting to evolving product updates. Success in this role involves prioritizing tasks efficiently, maintaining clear and empathetic communication, and collaborating closely with team members to resolve issues promptly. Proactively utilizing internal knowledge bases and ongoing training sessions can also help analysts stay up-to-date and better support customers.

What is the difference between Associate Customer Support Analyst vs Customer Support Specialist?

AspectAssociate Customer Support AnalystCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or ITHigh school diploma; customer service certifications optional
Work EnvironmentOffice or remote; technical support or call center settingsCall centers, retail, or online support environments
Employer & Industry UsageTech companies, service providers, IT firmsRetail, telecom, e-commerce, and service industries
Common Search & ComparisonOften compared for entry-level support roles with technical focusCompared for frontline customer service roles

The Associate Customer Support Analyst typically handles technical support and troubleshooting, often requiring some technical knowledge or certifications. In contrast, a Customer Support Specialist focuses on general customer service, addressing inquiries and resolving issues without necessarily requiring technical skills. Both roles are common in support environments but differ mainly in technical complexity and focus.

Is an associate customer support analyst an entry level job?

Yes, an associate customer support analyst is typically considered an entry-level position that requires basic customer service skills, familiarity with support tools, and sometimes a relevant degree or certification. It often serves as a starting point for careers in technical support or customer service environments.

What are the most commonly searched types of Customer Support Analyst jobs in Florida?

The most popular types of Customer Support Analyst jobs in Florida are:

What cities in Florida are hiring for Associate Customer Support Analyst jobs?

Cities in Florida with the most Associate Customer Support Analyst job openings:

Infographic showing various Associate Customer Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Permit & Customer Support Analyst

Orlando, FL • On-site

SUNSHINE ENTERPRISE USA LLC
See more jobs at SUNSHINE ENTERPRISE USA LLCexternal

$16.80/hr

Contractor

Re-posted 10 days ago

Job description


Job Title: Permit Analyst/CSR/Admin Assistant
Employment Type: Contract / Full-Time
Work Mode: Onsite / Hybrid / Remote (as applicable)
Schedule: Business Hours (Monday-Friday)
Location: [Insert Location]
Position Overview
We are seeking a detail-oriented and customer-focused Application Support Specialist to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in customer service, administrative support, front desk operations, call centers, or office coordination who are comfortable working with forms, data, and customer inquiries.
No prior permit experience is required - training will be provided.
Key Responsibilities
  • Receive, review, and process permit or application requests for completeness and accuracy
  • Enter and maintain application data in internal systems, databases, or tracking tools
  • Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
  • Provide clear guidance to applicants on documentation, forms, and procedural requirements
  • Coordinate with internal departments to route applications and resolve missing or incorrect information
  • Track application progress and ensure timely follow-up and resolution
  • Maintain organized records in compliance with internal policies and regulatory standards
  • Prepare basic reports, logs, or summaries related to application volume and status
  • Deliver professional, courteous customer service at all times
Required Qualifications
  • 1+ year of experience in Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
  • Strong attention to detail and accuracy when handling forms and data
  • Comfortable working with computers and multiple systems
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
  • Ability to communicate clearly and professionally with customers and internal teams
  • Strong organizational and time-management skills
Training & Support
  • Full training provided on permit processes, systems, and procedures
  • Ongoing support from supervisors and team leads
  • Clear process documentation and job aids available
Who Should Apply
This role is a great fit for candidates who have worked as:
  • Customer Service Representative
  • Administrative Assistant
  • Office Clerk
  • Front Desk Coordinator
  • Call Center Agent
  • Receptionist
  • Data Entry Clerk

If you enjoy helping people, working with documents, and ensuring processes run smoothly, we encourage you to apply.

Apply