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Associate Customer Success Representative Jobs in Gilbert, AZ

A Customer Success Rep plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSR is the customer's advocate ...

Customer Success Rep I

Phoenix, AZ · On-site

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer ...

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... The physical demands described here are representative of those that must be met by an employee to ...

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... The physical demands described here are representative of those that must be met by an employee to ...

Customer Success Associate

Phoenix, AZ · On-site

$55K - $66K/yr

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... The physical demands described here are representative of those that must be met by an employee to ...

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer ... The physical demands described here are representative of those that must be met by an employee to ...

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer ... The physical demands described here are representative of those that must be met by an employee to ...

Salary: $55,000.00 - $66,000.00 annually Customer Success Associate (CSA) About Us At Fullbay, our ... The physical demands described here are representative of those that must be met by an employee to ...

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Associate Customer Success Representative information

See Gilbert, AZ salary details

$18.4K

$52.8K

$92.7K

How much do associate customer success representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate customer success representative in Gilbert, AZ is $52,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
What are popular job titles related to Associate Customer Success Representative jobs in Gilbert, AZ? For Associate Customer Success Representative jobs in Gilbert, AZ, the most frequently searched job titles are:
What cities near Gilbert, AZ are hiring for Associate Customer Success Representative jobs? Cities near Gilbert, AZ with the most Associate Customer Success Representative job openings:
Infographic showing various Associate Customer Success Representative job openings in Gilbert, AZ as of August 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,822 per year, or $25.4 per hour.

Customer Success Rep

TMI ACQUISITION LLC

Scottsdale, AZ • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Description

TMI Acquisition LLC is one of the world's largest manufacturers of temporary and semi-permanent tattoos, producing millions of units a day in Tucson, Arizona to U.S., Canadian, and EU safety standards. We combine specialty printing and manufacturing with consumer products in a category where FDA cosmetic regulation and USA-based production create a genuine competitive moat. Our owned brands include Temporary Tattoos, California Tattoos, and Industry Print, alongside a substantial OEM and wholesale private label business.

After three decades as a wholesale manufacturer, we are rebuilding the company as a modern, multi-channel brand platform on a single production floor. This is a deliberate transformation, backed by new leadership, new systems, and real investment - an unusual moment to join.


A Customer Success Rep plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSR is the customer's advocate ensuring they have a seamless and positive experience with our brand. Your keen listening skills will uncover and address any issues or concerns promptly, improving satisfaction and fostering a positive customer experience.


Works With:

Customer Success Manager

Duties/Responsibilities:

Provide customers with "exceptional customer service" on every phone call and email.

Ensuring the timely and successful delivery of products according to customer needs.

Answering customer questions with a "one call response" to their satisfaction.

Provide product recommendations, sales suggestions or other help as requested.

Provide instant, on-phone customer quote requests or 2-hour turnaround for complex quotes.

Respond to client inquiries, resolve issues promptly to ensure a seamless customer experience.

Collaborate with Customer Success Manager on accounts and growth opportunities.

Work across internal teams for product updates to ensure customer satisfaction.

Address concerns making communication tailored, smooth and easy.

Monitor team success by tracking KPIs for customer satisfaction, retention rates and account growth.

Tag team CRM board management with Customer Success Manager.

Communicate important customer feedback internally.

Staying up to date with new products or industry trends


Requirements

Required Skills/Abilities:

Demonstrated ability to drive the sales process from quote to close.

Proven ability to articulate the distinct aspects of products and services

Professional demeanor and excellent verbal and written communication skills.

Strong relationship-building skills to foster trust and client partnerships.

Problem-solving mindset with ability to troubleshoot and identify solutions for client success.

Strong organizational and multitasking skills, capable of managing multiple accounts and priorities.


Education and Experience:

3+ years of experience in account management, sales, or customer relationship roles.

Knowledge of Microsoft Office, Outlook, CRM systems.

Promotional products industry knowledge a plus. 

DCD Experience 

CPG Experience

B2B Experience 


Physical Requirements:

On-site position. - Scottsdale Office

Prolonged periods of sitting at a desk and working on a computer.

Potential travel to 1 tradeshow per year includes unpacking, set up and dismantle.

Support tradeshow logistics with on-site prepping of tradeshow booth shipments.

Must be able to lift 15 pounds at times.