The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale ...
New
The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale ...
New
Customer Success Account Manager - Signature - Joliet, IL
Jefferson, GA · On-site
$64K - $113K/yr
The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature ...
Customer Success Account Manager - Signature - Joliet, IL
Jefferson, GA · On-site
$64K - $113K/yr
The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature ...
Warehouse Manager
Dacula, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Dacula, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Jefferson, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Jefferson, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Dacula, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Dacula, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Commerce, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Commerce, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Athens, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Athens, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Braselton, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Braselton, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Jefferson, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Jefferson, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Flowery Branch, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Flowery Branch, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Flowery Branch, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Flowery Branch, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Pendergrass, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Pendergrass, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Athens, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Athens, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Pendergrass, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Pendergrass, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Auburn, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Auburn, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Commerce, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Commerce, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Auburn, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Auburn, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Braselton, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Braselton, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Winder, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Winder, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Winder, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Warehouse Manager
Winder, GA · On-site
$65K - $98K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...
Associate Customer Success Manager information
See Athens, GA salary details
$15.5K - $21.1K
6% of jobs
$21.1K - $26.8K
9% of jobs
$31.9K is the 25th percentile. Wages below this are outliers.
$26.8K - $32.5K
10% of jobs
$32.5K - $38.2K
9% of jobs
The median wage is $43.8K / yr.
$38.2K - $43.8K
15% of jobs
$43.8K - $49.5K
21% of jobs
$52.3K is the 75th percentile. Wages above this are outliers.
$49.5K - $55.2K
8% of jobs
$55.2K - $60.8K
13% of jobs
$60.8K - $66.5K
4% of jobs
$66.5K - $72.2K
2% of jobs
$72.2K - $77.8K
2% of jobs
$15.5K
$44.3K
$77.8K
How much do associate customer success manager jobs pay per year?
As of Aug 28, 2026, the average yearly pay for associate customer success manager in Athens, GA is $44,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $54,800.00 per year, depending on experience, location, and employer.
What does an associate customer success manager do?
An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.
What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?
To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.
What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?
In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What is the difference between Associate Customer Success Manager vs Customer Success Manager?
| Aspect | Associate Customer Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications often preferred | Bachelor's degree, more experience or certifications may be required |
| Work Environment | Entry-level, supporting customer onboarding and retention | Mid-level, managing key accounts and strategic initiatives |
| Employer & Industry Usage | Common in SaaS and tech companies | Used across various industries with customer success teams |
| Search & Comparison Intent | Often searched by those starting in customer success roles | Compared by those seeking advancement or more responsibility |
The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.
What are the most commonly searched types of Customer Success Manager jobs in Athens, GA?
The most popular types of Customer Success Manager jobs in Athens, GA are:
What job categories do people searching Associate Customer Success Manager jobs in Athens, GA look for?
The top searched job categories for Associate Customer Success Manager jobs in Athens, GA are:
- Customer Success
- Educational Customer Success Manager
- Work From Home Remote Customer Success
- Remote Customer Success
- Urgently Hiring Senior Customer Success Manager
- Work From Home Customer Success Associate
- Technical Customer Success Manager
- Ehr Customer Success Manager
- Work From Home Customer Success
- Contractual Customer Success Manager
What cities near Athens, GA are hiring for Associate Customer Success Manager jobs?
Cities near Athens, GA with the most Associate Customer Success Manager job openings:
Full-time
Posted 2 days ago
New
UPS rating
7.3
Based on 2,355 frontline employees who took The Breakroom Quiz
23rd of 64 rated delivery companies
Job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.
Key Responsibilities
Issue Management
Serve as the primary point of contact and advocate for assigned accounts.
Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.
Value Creation / Proposals
Proactively engage existing customers to enhance value and prevent churn.
Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
Identify low-touch upsell opportunities and guide customers to resources for additional value.
Develop strategies for upselling / cross-selling opportunities to drive account growth.
Drive product adoption and educate customers on products and services.
Territory Management
Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
Monitor customer health metrics to measure satisfaction and prevent churn.
Feedback Collection
Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.
Qualifications
0-4 years in customer success, support, or related customer-facing roles.
SMB account management experience.
Ability to manage multiple customer engagements through strong organizational skills.
Data-driven mindset.
Excellent written communication skills.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
About United Parcel Service
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