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Associate Customer Success Manager Jobs in Tennessee

Acumen Technology

Client Success Manager

Nashville, TN · On-site

A positive and proactive attitude, with a passion for customer success. Requirements * Prior ... Ability to manage multiple priorities and work under tight deadlines. * Strong attention to detail ...

Acumen Technology

Client Success Manager

Nashville, TN · On-site

A positive and proactive attitude, with a passion for customer success. Requirements * Prior ... Ability to manage multiple priorities and work under tight deadlines. * Strong attention to detail ...

Acumen Technology

Client Success Manager

Nashville, TN · Hybrid

A positive and proactive attitude, with a passion for customer success. Requirements * Prior ... Ability to manage multiple priorities and work under tight deadlines. * Strong attention to detail ...

ACA Group

Customer Success Specialist

Chattanooga, TN · On-site

Our clients include large institutional investors such as investment advisors, asset managers, private equity, and other financial institutions. The Customer Success team is highly focused on ...

SoftwareOne

Partner Success Manager

Nashville, TN · On-site

Whether your focus is on technology, customer success, or business operations, your ideas matter ... associates within this role. It is not designed to contain or be interpreted as a comprehensive ...

SoftwareOne

Partner Success Manager

Nashville, TN

Whether your focus is on technology, customer success, or business operations, your ideas matter ... associates within this role. It is not designed to contain or be interpreted as a comprehensive ...

ACA Group

Customer Success Specialist

Chattanooga, TN · Hybrid

Our clients include large institutional investors such as investment advisors, asset managers, private equity, and other financial institutions. The Customer Success team is highly focused on ...

5ironCyber

Client Success Manager

Franklin, TN · On-site

$80K - $100K/yr

CLIENT SUCCESS MANAGER 5ironCyber security operations solutions provide comprehensive detection and ... Fanatical devotion to customer service, business quality, and data security * Excellent ...

Glean

AI Success Manager, Central

Nashville, TN · Hybrid

$120K - $170K/yr

As an AI Success Manager (AISM) , you will serve as the primary post-sales point of contact ... Help our customers achieve real business outcomes through the use of AI * Serve as the primary lead ...

Eversana

Client Success Manager

Memphis, TN · On-site

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ... Represents the company with clients, customers, vendors and business partners. * Be an expert on ...

EVERSANA

Client Success Manager

Memphis, TN

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ... Represents the company with clients, customers, vendors and business partners. * Be an expert on ...

EVERSANA

Client Success Manager

Memphis, TN · On-site

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ... Represents the company with clients, customers, vendors and business partners. * Be an expert on ...

Lumen Technologies

TN · On-site

$78K - $105K/yr

The Role The Customer Success Consultant is a partner and customer-facing role aligned to our GPS ... Manage partner and customer metrics, including usage and consumption data, health indicators, and ...

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Showing results 41-60

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Tennessee

Associate Customer Success Manager information

See Tennessee salary details

$16.8K

$48.1K

$84.4K

How much do associate customer success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate customer success manager in Tennessee is $48,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $59,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Tennessee? The most popular types of Customer Success Manager jobs in Tennessee are:
What are popular job titles related to Associate Customer Success Manager jobs in Tennessee? For Associate Customer Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Tennessee look for? The top searched job categories for Associate Customer Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Associate Customer Success Manager jobs? Cities in Tennessee with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,096 per year, or $23.1 per hour.

Client Success Manager

Acumen Technology

Nashville, TN • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago

Job description

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work.
Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Our work from anywhere, have fun everywhere environment makes us one of the best places to work in Middle, TN. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs.
Your responsibilities as a Client Success Team member will include:
  • Building and maintaining strong relationships with assigned clients, understanding their business needs, and providing exceptional customer service.
  • Scheduling and leading regular Strategic Technology Review meetings with assigned clients
  • Proactively identifying and addressing client concerns and issues, and ensuring timely resolution.
  • Working closely with internal teams to coordinate and prioritize client requests and projects.
  • Contributing to the ongoing improvement of client success processes and procedures.
  • Collaborating with the Sales team to identify upsell and cross-sell opportunities within assigned client base.

Work From Home/In Office:
Acumen Technology is a hybrid workplace, and we support a work from home environment. We provide a budget for all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that allows.
Acumen's Commitment to our Employees:
We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there.
Acumen Technology Core Values:
  • Intentional Everything
  • Deliver with Confidence & Passion
  • I've Got Your Back
  • Adapt & Overcome
  • Do IT Right.

To excel in this role, you should have:
  • Prior experience in a client-facing role, preferably in the IT industry.
  • Strong communication and interpersonal skills to effectively engage and build relationships with clients.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • A positive and proactive attitude, with a passion for customer success.

Requirements
  • Prior experience in a client-facing role, preferably in the Technology industry.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.

Benefits
  • 100% employer paid health insurance (medical and dental) and first $1,000 of qualified medical expenses covered
  • Consistently recognized as a Best Place to Work by Nashville Business Journal
  • Company Matching 401k
  • Flexible hyrbid schedule
  • Fun working environment and culture with regular activities both for employees and their families
  • Family vacation bonus at 5th year
  • Family Leave (Maternity, Paternity)
  • Well Stocked Kitchen with Food & Snacks

Apply