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Associate Customer Success Manager Jobs in Nebraska

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

... directly with agencies, clients, customers, subcontractors. The ideal candidate will have ... We value our talented employees, and whenever possible strive to help one of our associates grow ...

Director, Customer Success

Lincoln, NE · On-site +1

$120K - $162K/yr

Our associates are at the heart of delivering that promise, so we promise that same Human ... What you will do As a Director, Customer Success, you will lead a team of Customer Success Managers ...

Director, Customer Success

Lincoln, NE · On-site

$120K - $162K/yr

Our associates are at the heart of delivering that promise, so we promise that same Human ... What you will do As a Director, Customer Success, you will lead a team of Customer Success Managers ...

You'll collaborate with both internal and external senior managers to address customer needs and ... success metrics. Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned ...

The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...

The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...

Bachelor 's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on ...

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

Integration Management: Determine the best method of integration for each supplier, working through ... sticky customer relationships, and the potential to reshape an industry. We offer full benefits ...

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

Integration Management: Determine the best method of integration for each supplier, working through ... sticky customer relationships, and the potential to reshape an industry. We offer full benefits ...

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus ... Our success has been realized through investments in our proprietary software and market expertise.

Showing results 21-40

Associate Customer Success Manager information

See Nebraska salary details

$17.6K

$50.5K

$88.7K

How much do associate customer success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for associate customer success manager in Nebraska is $50,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $62,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Nebraska? The most popular types of Customer Success Manager jobs in Nebraska are:
What are popular job titles related to Associate Customer Success Manager jobs in Nebraska? For Associate Customer Success Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Nebraska look for? The top searched job categories for Associate Customer Success Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Associate Customer Success Manager jobs? Cities in Nebraska with the most Associate Customer Success Manager job openings:
Infographic showing various Associate Customer Success Manager job openings in Nebraska as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,524 per year, or $24.3 per hour.

Customer Success Manager II - College & Professional

Hudl

Lincoln, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We're looking for a Customer Success Manager to join our sales team with a focus on customer renewals at the NCAA Division I level. In this role you'll work with schools and conferences across the United States working directly with basketball coaches, athletic directors, and commissioners within your territory, while collaborating with one Account Executives in the territory. Customer Success Managers look after a portfolio of clients, providing the maximum benefit to customers while ensuring the company a high ROI out of their subscription. The number one priority? Engagement activities that lead to next year's renewals.
In this role, you'll:
  • Develop strong customer relationships. You'll maximize satisfaction across a group of accounts and become a trusted partner for your customers.
  • Be involved in all aspects of support and account management. You'll demonstrate the products, educate customers, and carry out a range of engagement and commercial activities.
  • Work toward goals. Throughout the year, CSMs work towards the achievement of quarterly and yearly revenue and engagement targets. You'll run meetings to understand client needs and identify opportunities for upselling additional services.

This role is open to candidates based in Lincoln or Omaha, NE and requires three days in our Lincoln, NE office per week. If you are not already based in either of these locations, we'll require you to relocate to one of these locations before starting.
Must-Haves
  • Experienced. You've previously spent time in a client-facing role (preferably in a technology company). You have experience working with basketball coaches at the NCAA DI and/or professional sports level, as well as experience with Hudl products.
  • Mastery of Hudl's Pro Suite for basketball. You're a product and workflow expert. You understand the why behind an elite basketball workflow and are effective in driving Hudl's value across multiple departments within an elite organization.
  • Communication skills. You can easily communicate with internal and external stakeholders, and it's no sweat for you to handle tough conversations.
  • Time management skills. Balancing your time across multiple responsibilities-including holding effective business reviews with customers, supporting customers with unique product issues, advising on workflow best practices and identifying expansion opportunities-comes easily to you.
  • Growth mindset. You're not willing to settle for where you're at.
Nice-to-Haves
  • Sales experience. It's preferred that you have experience either as an Account Executive or CSM.
  • Cross-functional experience. You know how to efficiently collaborate with internal stakeholders in customer support, product and operations on customer feedback and challenges, in order to address improvements that benefit the wider organization.
  • Coaching and/or athletics background. If you've lived the life, you'll understand where the customer is coming from.
  • Solution oriented. You possess the ability to diagnose problems and find creative and effective solutions for your customers.
Our Role
  • Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
  • Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
  • Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
  • Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech stack and hardware to do your best work.
  • Support your mental and physical health. We care about our employees' wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
  • Cover your medical insurance. We have multiple plans to pick from to ensure you'll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
  • Contribute to your 401(K). Yep, that's free money. We'll match up to 4% of your own contribution.
Compensation
The base salary range and on-target earnings (OTE) for this role are displayed below. Typically, the total compensation will fall within the middle of the OTE band.
Our compensation decisions are based on an individual's experience, skills and education in line with our internal pay equity practices.
Final compensation will depend on your performance against quotas outlined in your Individual Sales Plan (ISP) upon hire.
Base Salary Range
$42,150-$60,600 USD
On-Target Earnings
$60,000-$91,000 USD
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
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