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Associate Customer Success Manager Jobs in Kansas

Jenzabar

Client Success Manager

Wichita, KS

$48K - $60K/yr

Jenzabar is looking for a Client Success Manager that has a background in Higher Education and/or Client Service (through Jenzabar or an outside institution or company) with 2+ years of experience.

Jenzabar

Client Success Manager

Kansas City, KS · On-site

$48K - $60K/yr

Jenzabar is looking for a Client Success Manager that has a background in Higher Education and/or Client Service (through Jenzabar or an outside institution or company) with 2+ years of experience.

Jenzabar

Client Success Manager

Topeka, KS · On-site

$48K - $60K/yr

Jenzabar is looking for a Client Success Manager that has a background in Higher Education and/or Client Service (through Jenzabar or an outside institution or company) with 2+ years of experience.

Jenzabar

Client Success Manager

Topeka, KS · On-site +1

$48K - $60K/yr

Jenzabar is looking for a Client Success Manager that has a background in Higher Education and/or Client Service (through Jenzabar or an outside institution or company) with 2+ years of experience.

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Kansas

Associate Customer Success Manager information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do associate customer success manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for associate customer success manager in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Kansas?

The most popular types of Customer Success Manager jobs in Kansas are:

What are popular job titles related to Associate Customer Success Manager jobs in Kansas?

For Associate Customer Success Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Kansas look for?

The top searched job categories for Associate Customer Success Manager jobs in Kansas are:

What cities in Kansas are hiring for Associate Customer Success Manager jobs?

Cities in Kansas with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Kansas as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,260 per year, or $22.7 per hour.

Client Success Manager

Overland Park, KS • On-site

Go Local Interactive
Marketing • 11 - 50 employees
Learn more about Go Local Interactiveexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Oversee all marketing programs for assigned client accounts.

  • Communicate and coordinate with clients and internal product teams to ensure client satisfaction and growth.

  • Manage and provide strategic oversight to clients, monitor performance, and develop growth plans.

Job description

Job Description
As a Client Success Manager, you oversee all marketing programs that run for your assigned client accounts. You are our front-line representative. You provide clear and consistent communication between your clients and our internal product teams. You offer strategic oversight while you manage the daily needs of your assigned clients. You are accountable for client growth and retention, so your success will be measured by metrics such as client satisfaction, retention, and revenue growth. Your internal coordination between multiple media programs will ensure high quality results.
Schedule
  • Hybrid / Full Time
  • 2 WFH days available weekly following the onboarding period.

Job Expectations
  • Manage and provide strategic oversight to assigned desk of clients
  • Monitor short-term and long-term optimizations and development of product performance and client opportunity
  • Formulate metrics to measure company and client success
  • Communicate and coordinate all agency resources to ensure the highest level of client satisfaction and growth
  • Communicate information received from clients internally to the appropriate product teams
  • Create, present, and execute customized strategic growth plans
  • Ensure internal programs are properly positioned with our clients
  • Accountable for client growth and retention
  • Delegate or fulfill required tasks
  • Research and stay up to date on marketing trends

Requirements
Job Qualifications
  • Must demonstrate a proven track record of the ability to prioritize, organize, and multi-task in a flexible and fast paced environment to effectively meet deadlines
  • Must demonstrate the ability to manage projects and tasks via cross team collaboration and organization to accomplish client goals
  • Must demonstrate exemplary written and verbal communication skills
  • Must demonstrate presentation skills
  • Must demonstrate the ability to effectively communicate both technical and non-technical information between internal product teams and external clients
  • Must demonstrate strategic and creative thinking when solving problems
  • Must demonstrate a solid understanding of Search Engine Optimization, Social Media Marketing, Paid Search, and Lead Generation
  • Demonstrated proficient skills in Microsoft Office, including Excel, Word and PowerPoint

Required Experience
  • Bachelor's Degree in Marketing, Mass Communications or another related field
  • 2-5 years of account management with client facing experience
  • 1 year Digital Marketing, Advertising, or media industry experience

Physical Requirements
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel
  • Up to 25%

Benefits/Perks:
  • Three (3) medical insurance plan options with Aetna.
  • 100% of Employee Level Coverage for health insurance is paid by Go Local Interactive.
  • 2 Health Insurance Plans are HSA eligible and will receive the following contributions from Go Local Interactive regardless of an employee's contribution to the account: $500 for Employee Only, $1,000 for Employee + Spouse, and $3,000 for Employee + Family or Employee + Children.
  • FSA and FSA Dependent care eligible.
  • Dental, vision, $25,000 basic life insurance, short term disability insurances paid for 100% by Go Local Interactive.
  • 401k retirement safe harbor plan available including a 4% company match after 1 year.
  • Insurances and 401(k) start 1st of the month following 30 days of employment.
  • Minimum Fifteen (15) Paid Time Off (PTO) days your first year (hours earned each pay date).
  • Thirteen (13) paid holidays observed annually.
  • Casual dress code.
  • Free snacks and Roasterie Coffee everyday!

Go Local Interactive is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Need Assistance? If you require assistance or reasonable accommodation for any part of the application or hiring process, please submit your request by email to careers@golocalinteractive.com. This contact information is for accommodation requests only, and should not be used to inquire about the status of applications.

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