ZipRecruiter

Log In

1

Associate Customer Success Manager Jobs in Kansas

Probook

Enterprise Customer Success Manager

Manhattan, KS · On-site

$20K - $40K/mo

NYC‑based; 5 days/week in‑office. * 3+ years in B2B SaaS Customer Success or Account Management with direct ownership of GRR, NRR, and expansion metrics. * Startup experience required (Series A-D)

iCIMS

Senior Manager, Customer Success

Topeka, KS · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

Auvik Networks

As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer Success Managers supporting our Corp IT customers. Your team is responsible for helping customers ...

Vontier

Customer Success Specialist

Topeka, KS · On-site

$60K - $75K/yr

This role proactively manages the customer lifecycle-from onboarding through renewal-ensuring customers achieve measurable value and strong ROI from their investment. The Customer Success Specialist ...

New

Propio

Client Success Manager

Overland Park, KS · On-site

Maintain detailed documentation of client communications and service records using CRM platforms ... success, or customer-facing experience, preferably in a B2B environment managing a large book of ...

Propio

Client Success Manager

Overland Park, KS · On-site

Maintain detailed documentation of client communications and service records using CRM platforms ... success, or customer-facing experience, preferably in a B2B environment managing a large book of ...

previous pagenext page

Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Kansas

Associate Customer Success Manager information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do associate customer success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for associate customer success manager in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Kansas?

The most popular types of Customer Success Manager jobs in Kansas are:

What are popular job titles related to Associate Customer Success Manager jobs in Kansas?

For Associate Customer Success Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Kansas look for?

The top searched job categories for Associate Customer Success Manager jobs in Kansas are:

What cities in Kansas are hiring for Associate Customer Success Manager jobs?

Cities in Kansas with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Kansas as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,260 per year, or $22.7 per hour.

Enterprise Customer Success Manager

Manhattan, KS • On-site

Probook
See more jobs at Probookexternal

$20K - $40K/mo

Other

Medical, Dental, Vision

Posted 22 days ago

Key responsibilities

  • Manage a portfolio of Probook's largest and most strategic accounts, ensuring their success from post‑deployment through renewal and expansion.

  • Conduct full post‑launch relationship activities including QBRs, health checks, escalation management, and expansion initiatives.

  • Collaborate with Deployment, Product, and Leadership teams to surface customer feedback, resolve blockers, and close product gaps affecting retention.

Job description

Who We Are

Probook is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.

Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 band‑aid fix and a $20,000 system replacement. By automating previously high‑touch workflows around the clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers’ processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.

The Role

You will carry a portfolio of Probook's highest‑ACV accounts and own their success — from post‑deployment through renewal and expansion. You drive outcomes, not just relationships. GRR, NRR, and expansion are your numbers to hit.

Who You Are
  • An operator first: You run your book like a business. You track health scores, flag churn risk before it surfaces, and hold customers accountable to the outcomes they signed up for.
  • Commercially sharp: You spot expansion opportunities naturally, build airtight business cases, and are comfortable asking for the renewal and the upsell in the same conversation.
  • A strong executor: You manage a portfolio of complex, multi‑stakeholder accounts without dropping anything. Your project management and follow‑through skills are airtight.
  • Direct and confident: You communicate clearly and concisely with executives, operators, and economic buyers alike. You deliver hard messages without hedging and earn trust through follow‑through, not warmth.
  • Low ego, high output: No task is beneath you. You do whatever it takes to make your accounts successful.
What You Will Own
  • A portfolio of Probook's largest and most strategic accounts, with full ownership of GRR, NRR, and expansion targets.
  • The full post‑launch relationship: Go‑Live through renewal, including QBRs, health checks, escalation management, and expansion plays.
  • Cross‑functional accountability: work directly with Deployment, Product, and Leadership to surface customer feedback, resolve blockers, and close product gaps that affect retention.
Requirements
  • NYC‑based; 5 days/week in‑office.
  • 3+ years in B2B SaaS Customer Success or Account Management with direct ownership of GRR, NRR, and expansion metrics.
  • Startup experience required (Series A–D).
  • Demonstrated ownership of a book with $100K+ ACV accounts.
  • Experience managing multi‑stakeholder accounts with 3+ decision makers or business units.
  • Proven track record running executive‑level business reviews and owning commercial conversations — renewals, upsells, escalations.
  • Vertical SaaS or field operations software experience is a strong plus.
  • Home services industry experience is a plus, though by no means required.
Why Join Probook?
  • The People: Becoming one of the most talent‑dense start‑ups in NYC (MIT, Harvard, UPenn, Waterloo, ICPC world finalists, IMO Gold Medalists, Ex‑Meta, Citadel, YC).
  • The Market: $700B industry with clear tailwinds. AI adoption, labor shortages, and generational transitions. We are defining the category, not fighting for share.
  • The Traction: $XXM ARR in 18 months. Cash‑flow positive. PMF proven; now we are scaling.
  • The Greenfield Ownership: You own the outcomes, not just the relationships. And we have a lot of strategic accounts that need owning.
Compensation & Benefits
  • Base: $130K – $160K
  • Variable: $20K – $40K OTE tied directly to GRR, NRR, and expansion targets — uncapped upside above quota
  • Equity: Meaningful early‑stage equity
  • Health: Comprehensive medical, dental, and vision
  • Perks: $1,000/month stipend (food, gym, Uber) + really good office snacks
  • Access: Direct line to world‑class investors and advisors
#J-18808-Ljbffr

Apply