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Associate Customer Success Manager Jobs in Hawaii

Travel + Leisure Co.

HI · On-site

$100K - $150K/yr

Our dedicated associates help the company achieve its mission to put the world on vacation ... manager, customer success manager, field representative, outside sales, direct sales ...

Travel + Leisure Co.

HI · On-site

$90K - $150K/yr

Our dedicated associates help the company achieve its mission to put the world on vacation ... manager, customer success manager, field representative, outside sales, direct sales ...

Kith

Customer Experience Associate

Honolulu, HI

$18 - $19/hr

Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Hawaii

Associate Customer Success Manager information

See Hawaii salary details

$19.2K

$55.1K

$96.6K

How much do associate customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for associate customer success manager in Hawaii is $55,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $68,100.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Hawaii?

The most popular types of Customer Success Manager jobs in Hawaii are:

What job categories do people searching Associate Customer Success Manager jobs in Hawaii look for?

The top searched job categories for Associate Customer Success Manager jobs in Hawaii are:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Hawaii as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,055 per year, or $26.5 per hour.

In House Sales Representative- Kona, Hawaii

Travel + Leisure Co.

Kailua Kona, HI • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Conduct face-to-face sales presentations at the company's resort sales centers.

  • Generate sales by initiating transactions and utilizing proper closing techniques.

  • Attend ongoing sales and career training sessions to stay current on sales information, industry trends, and performance goals.

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

In House Sales Representative- Kona, Hawaii
  • 75-6016 Kuakini Hwy, Kailua Kona, Hawaii, United States, 96740
  • Sales Representative
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Annual target compensation for this role in the first year is from $100,000 to $150,000, including hourly pay, commissions, and bonuses.

Job Summary

Establish commonality and build rapport with prospective and/or current owners. Articulate the benefits of traveling with Wyndham Destinations. Demonstrate a positive attitude within a high-energy environment.

Essential Job Responsibilities

Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Wyndham Destinations. Generate sales through initializing transactions and utilizing proper closing techniques. Leads are prequalified and provided by the company. Attend ongoing, advanced sales and career training.

Responsibilities include, but are not limited to:

  • Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home sites area.

Minimum Requirements and Qualifications

1 to 3 years of sales and/or marketing experience is preferred, not required. Must maintain production standards. Must have the applicable real estate and/or timeshare license or the ability to obtain one.

Education

  • High School Diploma or equivalent is required.

Training requirements

  • Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale.

Knowledge and skills

  • Needs to be able to overcome objections and perform within a short, luxury sales cycle. Must be energetic, outgoing and tenacious.

Technical Skills

  • General smart device skills.

Job experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.
  • Considering candidates with prior experience including but not limited to: realtor, real estate agent, real estate license, real estate broker, broker associate, timeshare, bartender, server, insurance sales professional, sales representative, customer service, leasing consultant, sales consultant, account executive, business development, territory manager, customer success manager, field representative, outside sales, direct sales representatives, b2b, b2c, business to business, door to door, business to consumer, client acquisition

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

During the initial training period, the hourly wage is $16.00 plus commissions and bonuses. After the initial training period, the compensation is commission-based with a draw against the applicable minimum wage.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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