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Associate Customer Service Representative Jobs in Warren, MI

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Associate's or higher preferred * 3+ years of related experience preferred * Proficient / Basic ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Associate's or higher preferred * 3+ years of related experience preferred * Proficient / Basic ...

Wieland

Customer Service Representative

Roseville, MI

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Associate's or higher preferred * 3+ years of related experience preferred * Proficient / Basic ...

KYYBA

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$30 - $31/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

New

NVA

Customer Service Representative

Canton, MI · On-site

$15 - $16.50/hr

Customer Service Representative (CSR) - Reports To: Hospital Manager / Veterinarian Part-Time/One ... Qualifications • • High school diploma or equivalent required; associate's degree preferred ...

Circle K

Customer Service Representative

Woodhaven, MI · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Taylor, MI · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Shelby, MI · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Shelby, MI · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Drybar Shops

Drybar Shops

Birmingham, MI · On-site

$14 - $15/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $14-$15 per hour depending on performance * Paid Time Off, vacation and sick

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Warren, MI

Associate Customer Service Representative information

See Warren, MI salary details

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How much do associate customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate customer service representative in Warren, MI is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.08 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Warren, MI?

The most popular types of Customer Service Representative jobs in Warren, MI are:

What cities near Warren, MI are hiring for Associate Customer Service Representative jobs?

Cities near Warren, MI with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,399 per year, or $16.1 per hour.

Customer Service Representative

National Veterinary Associates

Canton, MI

$14.75 - $20.25/hr

Part-time

Re-posted 22 days ago

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

35th of 56 rated veterinary

Job description

Customer Service Representative (CSR) - Job Description

Reports To: Hospital Manager / Veterinarian

Part-Time/One Saturday per month

Pay Range: $15-16.50

5750 N Lilley Rd, Canton Mi 48187

Position Summary

The Customer Service Representative (CSR) serves as the first point of contact for clients and is responsible for providing exceptional client service both in person and over the phone. This role supports the veterinary team by scheduling appointments, processing payments, managing medical records, and ensuring a positive client experience throughout their visit. CSRs are also accountable for maintaining front desk standards that create a welcoming, efficient, and professional atmosphere for clients and patients.

Essential Duties & Responsibilities

         Greet clients warmly upon arrival and ensure a welcoming atmosphere.

         Answer phones promptly and professionally, introducing yourself by first name.

         Schedule appointments strategically to optimize doctor and staff efficiency.

         Educate clients on hospital services, wellness plans, and preventive care.

         Accurately check in patients and verify client/pet information.

         Process invoices, payments, and maintain accurate financial records.

         Maintain confidentiality of client and patient records.

         Assist with medication refills, food orders, and prescription requests under DVM guidance.

         Communicate clearly and empathetically with clients regarding patient status, wait times, and follow-up instructions.

         Support the veterinary team by coordinating workflow between front desk and treatment areas.

         Assist in maintaining cleanliness and organization of the reception area.

Qualifications

         High school diploma or equivalent required; associate's degree preferred.

         Previous experience in customer service required, veterinary or medical office experience strongly preferred.

         Excellent communication and interpersonal skills.

         Ability to multitask in a fast-paced environment.

         Strong computer skills and familiarity with scheduling software.

         Ability to remain calm, compassionate, and professional during stressful situations.

Physical Requirements

         Ability to remain standing or seated for extended periods of time.

         Ability to lift up to 25 lbs occasionally.

         Use of hands, phone, and computer keyboard throughout the day.

Work Environment

         Work performed in a veterinary hospital environment with frequent interactions with animals.

         Exposure to noise, odors, and occasional emotional situations with clients.

         Fast-paced environment requiring flexibility and adaptability.

Core Competencies

         Client service orientation.

         Effective communication skills.

         Teamwork and collaboration.

         Conflict resolution and problem-solving.

         Attention to detail and accuracy.

         Empathy and professionalism.

What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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