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Associate Customer Service Representative Jobs in Hialeah, FL

Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...

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Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

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Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Customer Service Representative

Hollywood, FL ยท On-site

$14.50 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Pompano Beach, FL ยท On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Associate Customer Service Representative information

See Hialeah, FL salary details

$8

$15

$24

How much do associate customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate customer service representative in Hialeah, FL is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.40 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Hialeah, FL? The most popular types of Customer Service Representative jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Associate Customer Service Representative jobs? Cities near Hialeah, FL with the most Associate Customer Service Representative job openings:
Infographic showing various Associate Customer Service Representative job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,284 per year, or $15.5 per hour.

Customer Service Representative job

Apply for the Customer Service Representative job

Miami, FL โ€ข On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 9 days ago


Job description

Join Our Team as a Customer Service Representative at Dunns Josephine Hotel!

Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment? If so, Dunns Josephine Hotel in sunny Miami, FL, is looking for you! Weโ€™re seeking a friendly and dedicated Customer Service Representative to be the face of our hotel and ensure every guest feels right at home.

About Us

At Dunns Josephine Hotel, we pride ourselves on offering a warm, welcoming, and luxurious stay for all our guests. Located in the heart of Miami, we blend modern comfort with personalized service to create unforgettable experiences. Our team is the backbone of our success, and weโ€™re excited to welcome a new member to our growing family.

What Youโ€™ll Be Doing

As a Customer Service Representative, youโ€™ll play a key role in ensuring our guests have a seamless and enjoyable stay. Your responsibilities will include:
- Greeting guests with a smile and assisting with check-ins and check-outs.
- Answering guest inquiries and resolving any issues promptly and professionally.
- Providing information about hotel amenities, local attractions, and services.
- Handling reservations and ensuring accurate record-keeping.
- Collaborating with other team members to maintain our high standards of service.

What Weโ€™re Looking For

Weโ€™re excited to meet candidates who bring enthusiasm and a guest-first mindset to the table. While no prior experience is required, hereโ€™s what we value:
- Excellent communication and interpersonal skills.
- A positive attitude and the ability to stay calm under pressure.
- Strong organizational skills and attention to detail.
- A team player whoโ€™s eager to contribute to a collaborative environment.

What We Offer

At Dunns Josephine Hotel, we believe in taking care of our team as much as we take care of our guests. Here are some of the benefits youโ€™ll enjoy:
- 401K to help you plan for your future.
- Healthcare to keep you and your family covered.
- Paid Time Off (PTP) so you can recharge and relax.

Why Join Us?

At Dunns Josephine Hotel, weโ€™re more than just a workplaceโ€”weโ€™re a community. We value teamwork, integrity, and a commitment to excellence. Joining our team means becoming part of a supportive and welcoming environment where your contributions truly make a difference.

Ready to Apply?

If youโ€™re ready to take the next step in your career and join a team thatโ€™s passionate about hospitality, weโ€™d love to hear from you! Apply today and letโ€™s create unforgettable guest experiences together at Dunns Josephine Hotel.