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Associate Customer Service Representative Jobs in Goodyear, AZ

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2-3 years of customer service or equivalent job-related experience. * Strong ...

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The CSR works collaboratively with internal partners applying excellent customer service and ... Associates degree or 2-3 years of customer service or equivalent job-related experience. * Strong ...

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The CSR works collaboratively with internal partners applying excellent customer service and ... Associates degree or 2-3 years of customer service or equivalent job-related experience. * Strong ...

Customer Service Representative

Paradise Valley, AZ · On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

customer service rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Buckeye, AZ · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Goodyear, AZ · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Tolleson, AZ · On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Glendale, AZ · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Litchfield Park, AZ · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Laveen, AZ · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Peoria, AZ · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Surprise, AZ · On-site

$15.25 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

customer service rep

Phoenix, AZ · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 21-40

Associate Customer Service Representative information

See Goodyear, AZ salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for associate customer service representative in Goodyear, AZ is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Goodyear, AZ?

The most popular types of Customer Service Representative jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Associate Customer Service Representative jobs?

Cities near Goodyear, AZ with the most Associate Customer Service Representative job openings:

Infographic showing various Associate Customer Service Representative job openings in Goodyear, AZ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,829 per year, or $16.7 per hour.

Customer Service Representative

IEWC

Phoenix, AZ • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 21 days ago


IEWC rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 419 rated retail wholesalers


Job description

OVERVIEW OF POSITION:

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers.  Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer.  As the CSR, you will represent the IEWC brand and value proposition, and become the “face to the customer” in their daily activities.       

KEY RESPONSIBILITIES:

  • Manage customer orders timely and to the highest level of accuracy by:  Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP & Rubicon.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP or Rubicon.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Rubicon, Microsoft Word, and Excel.
  • Partner with the appropriate Sales person to service the customer on any changes in the Customer Master file.

QUALIFICATIONS:

  • Associates degree or 2-3 years of customer service or equivalent job-related experience.
  • Strong verbal, listening and written communication skills
  • Working knowledge of Microsoft Office and Excel
  • Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook)
  • Ability to conduct problem solving in day-to-day operations
  • Strong time management, multi-tasking and organizational skills
  • Ability to work under pressure and to make decisions autonomously
  • Strong attention to detail in a highly dynamic and changing environment
  • Ability to apply critical thinking and analyze information

Need more convincing?  At IEWC, we boast our environment, culture, support and rewards to create the opportunities for you to reach success you never thought possible. Our employees at IEWC reach their full potential knowing they are a part of an Employee-Owned company. Below are just some of the extreme perks offered:

  • Medical, vision and dental coverage
  • Employee Stock Ownership Program (ESOP)
  • Short-term disability and long-term disability coverage
  • Flexible Spending Account (FSA)
  • Life insurance for you and your family
  • Employee Assistance Program
  • Supplemental Life and AD&D coverage (employee, spouse and dependent)
  • Business travel insurance
  • Voluntary critical illness and accident plans
  • Tuition reimbursement for non-degree and degree granting educations programs
  • A generous paid time off program
  • Paid volunteer hours
  • Founders Scholarship for employee's children or spouse attending college
  • AND MUCH MORE!

EOE/Minorities/Females/Veterans/Disabled


What IEWC employees say

Hours and flexibility

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