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Associate Customer Service Representative Jobs in Tempe, AZ

Apex Service Partners

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... High school diploma or equivalent required; associates or bachelor's degree preferred. * 6 months ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... High school diploma or equivalent required; associates or bachelor's degree preferred. * 6 months ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Customer Service Representative The Customer Service Representative (CSR) is responsible for ... Associates degree or 2-3 years of customer service or equivalent job-related experience. * Strong ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Tempe, AZ

Associate Customer Service Representative information

See Tempe, AZ salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for associate customer service representative in Tempe, AZ is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Tempe, AZ?

The most popular types of Customer Service Representative jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Associate Customer Service Representative jobs?

Cities near Tempe, AZ with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Tempe, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,142 per year, or $16.4 per hour.

Sales Associate / Customer Service Representative

Drybar Shops

Gilbert, AZ • On-site

Full-time

Posted 5 days ago

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

Hiring immediately!  We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

This is not your normal retail sales associate / customer service position.  We are growing faster than ever and fiercely recruiting amazing sales associates / customer service representatives. At Drybar, our retail receptionists are called Bartenders because that's what they do - they tend to the social experience of our bar atmosphere.  This is the coolest retail sales associate / customer service position on the job market!

 So here's our questions for you...Do you hold the power to...

...make anyone smile?

...befriend strangers?

...turn around a failing customer experience?

...remember names and faces?

...do five things at one time?

Did you answer yes to the above?...Then we wanna meet you and we are hiring immediately!

Here is what Drybar Bartenders (retail sales associates / customer service representatives) are responsible for each day:

  • As a store associate, leading the client's experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
  • Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
  • Organizing and executing shop flow between clients and staff in a positive manner.
  • Serving as subject matter expert in the reservation system.
  • Ensuring client information is entered in with accuracy and timeliness.
  • Rebooking appointments during check out while addressing clients by name.
  • Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
  • Optimizing and maximizing appointments with the reservation system and ensuring timely communication and superior customer service.
  • Engaging clients and serving complimentary beverages.
  • Maintaining highest degree of ethics when handling client payments and stylist tips/commissions. Balance cash drawer at opening, close and at shift changes.
  • Problem solving when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
  • Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.
  • Maintaining clear communication with Shop Management about overall shop operations
  • Educating clients on Drybar products and tools and replenish after sell through.
  • Upholding Drybar's 10 Core Values.
  • Being on time for scheduled shifts.
  • Other duties and projects as assigned by Manager or Manager on Duty.

Qualifications

  • 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Understand the importance of providing amazing customer service
  • Promote a professional and brand-appropriate image
  • Strong communication skills and strong presence
  • Self-starter with a leadership mentality
  • Pleasant and positive demeanor
  • Ability to work at a sustained, fast pace
  • Excellent problem solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver - use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
  • Drybar follows all applicable federal, state and local laws regarding background checks
Legal Disclaimer2021 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar franchise owner. Individual results may vary. Business results may vary on an individual studio basis due to numerous economic and business factors. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Drybar is a registered trademark owned by Helen of Troy Limited.

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