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Associate Customer Service Representative Jobs in Allen, TX

Sonepar

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Drybar Shops

Drybar Shops

Allen, TX

$15 - $17/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $15 and $17 per hour depending on performance * Paid Time Off, vacation and ...

Drybar Shops

Drybar Shops

Plano, TX

$14.50 - $15/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $14.50-$15+ per hour depending on performance * Paid Time Off, vacation and ...

Connexa Worx

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service ... High school diploma or equivalent; associate's or bachelor's degree preferred. * Proven experience ...

Sonepar Group

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative A career at Summit Electric Supply is more than a job. You're ... associates around the globe. Being "Powered by Difference" means we respect and value diverse ...

Circle K

Customer Service Representative

Prosper, TX · On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Jobs4U

Customer Service Representative

Frisco, TX

$15 - $20.25/hr

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Circle K

Customer Service Representative

Carrollton, TX · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Drybar Shops

Drybar Shops

Allen, TX

$10 - $12/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $10 and $12 per hour depending on performance. * Paid Time Off, vacation and ...

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Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Allen, TX

Associate Customer Service Representative information

See Allen, TX salary details

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How much do associate customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for associate customer service representative in Allen, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.88 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Allen, TX?

The most popular types of Customer Service Representative jobs in Allen, TX are:

What cities near Allen, TX are hiring for Associate Customer Service Representative jobs?

Cities near Allen, TX with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,158 per year, or $15.9 per hour.

Customer Service Representative

Sonepar

Irving, TX • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

There's a Place for You at Summit Electric Supply. 

A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. 

Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.  

Title: Customer Service Representative (CSR)

Reports to:  CSR Supervisor, Operations Manager or Service Center Manager

Customers served:  External -- Customers, vendors, manufacturers' representatives, and other suppliers. Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager 

Role Summary 

The Customer Service Representative (CSR) is primarily responsible for assisting Summit's customers over the phone, internet, email or in person and works closely with the Service Center sales staff to ensure a high level of customer service. 

  • Thoroughly understand all product capabilities, features, and benefits as well as Summit's market conditions, product warranties and services
  • Develop new and existing customer relationships by providing Summit solutions and products to meet the customers' needs
  • Assist customers over the phone or via internet with orders, quotations, and product questions
  • Negotiate profitable pricing with both customers and suppliers
  • Proactively follow up on customer orders, challenges, and needs
  • Resolve customer concerns and issues as efficiently and effectively as possible
  • Assist counter and warehouse associates as needed

Essential Qualifications and Experience

  • Excellent interpersonal and communication skills, both oral and written
  • Time management - ability to organize and manage multiple priorities and meet deadlines
  • Flexibility - ability to effectively adapt to change
  • High school diploma or GED 

Beneficial Skills and Experience 

  • Ability to perform duties with minimal supervision
  • Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors' Education Program (EPEC)
  • 3 or more years of counter sales experience or inside sales experience with an electrical distributor or thorough knowledge of electrical tools, supplies and equipment 

Physical Challenges 

  • Consistent sitting for hours at a time
  • Consistent use of keyboard and mouse
  • Must be able to lift 5 pounds on a regular and consistent basis
  • Ability to climb stairs on occasion
  • Majority of job is located inside office during regular office hours of operation

Direct Reports:  No direct reports

FLSA Status:  Non-exempt salaried

What We Offer You 

We offer great family-friendly benefits to full-time associates: 

  • Healthcare plans 

  • Dental & vision 

  • Paid time off  

  • Paid parental leave  

  • 401(k) retirement savings with company match  

  • Professional and personal development programs 

  • Opportunity to become a shareholder 

  • Employer-paid short- and long-term disability 

  • Employer-paid life insurance for spouse and dependents 

  • Robust wellness program 

  • Gym reimbursement 

  • Employee Assistance Program (EAP) 

Summit Electric Supply offers tuition reimbursement, and earned wage access. 

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.  

Learn More About Us 

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/ 

https://www.linkedin.com/company/summit-electric-supply/ 

https://www.youtube.com/user/SummitElectricSupply 

Learn more at https://summit.com/about-us 

Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us  

Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.   

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

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