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Associate Customer Service Representative Jobs in Tennessee

CSR

Knoxville, TN ยท On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

CSR

Knoxville, TN ยท On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

Customer Service Representative

Athens, TN ยท On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Johnson City, TN ยท On-site

$15.25 - $21/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Representative

Johnson City, TN ยท On-site

$15.75 - $21.25/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Representative

La Vergne, TN ยท On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Soddy Daisy, TN ยท On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Memphis, TN ยท On-site

$14.25 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Benton, TN ยท On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Knoxville, TN ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Brentwood, TN ยท On-site

$15.25 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Old Hickory, TN ยท On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Fairview, TN ยท On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Pleasant View, TN ยท On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 21-40

Associate Customer Service Representative information

See Tennessee salary details

$8

$15

$24

How much do associate customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for associate customer service representative in Tennessee is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.45 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Tennessee? The most popular types of Customer Service Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Associate Customer Service Representative jobs? Cities in Tennessee with the most Associate Customer Service Representative job openings:
Infographic showing various Associate Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $32,354 per year, or $15.6 per hour.

CSR

AtWork!

Knoxville, TN โ€ข On-site

$16/hr

Other

Re-posted 24 days ago


Job description

Customer Service Representative (Csr)

We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ideal candidate will provide excellent customer service to our guests, perform general office duties, and support daily operations.

Key Responsibilities:

  • Greet and assist customers over the phone, and via email
  • Process transactions and account inquiries accurately and efficiently
  • Maintain member account records and update information as needed
  • Perform general clerical tasks including filing, data entry, and document handling
  • Assist with daily office operations and support team members as needed

Requirements:

  • Strong customer service and communication skills
  • Good computer proficiency, including typing and basic office software (Word, Excel, email)
  • Attention to detail and ability to follow procedures accurately
  • Professional attitude and reliable work ethic

Schedule: Monday Friday, 35-40 hours/week

Compensation: $16/hour

Join our team and help make a difference! Apply today!