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Associate Customer Service Representative Jobs in Nebraska

U-Haul

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Aircraft Specialties Inc

Customer Service Rep

Omaha, NE

$15.50 - $21/hr

Customer Service Representative Duties: ? Attracts potential customers by answering product and service questions; suggesting information about other products and services. ? Opens customer accounts ...

DXP

Customer Service Representative

Lincoln, NE

$14 - $19/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

Crash Champions

Customer Service Representative

Elkhorn, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Sapp Bros.

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service ...

SAPP BROS

Customer Service Representative

Omaha, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service ...

Sapp Bros., Inc.

Customer Service Representative

Omaha, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service ...

Sapp Bros.

Customer Service Representative

Beatrice, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits and PTO. At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch ...

Ritchie Bros.

Customer Service Representative

Springfield, NE · On-site

$15.75 - $21.25/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities * Responsible for organizing all keys ...

H plus H Group

CUSTOMER SERVICE REPRESENTATIVE

Omaha, NE · On-site

$15/hr

... Customer Service Representative. Pay is $15 per hour. You will be working in a fun, positive ... Prioritizing Associate Success * Striving to be Better Today Than Yesterday Benefits: * Health ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Nebraska

Associate Customer Service Representative information

See Nebraska salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate customer service representative in Nebraska is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Nebraska? The most popular types of Customer Service Representative jobs in Nebraska are:
What cities in Nebraska are hiring for Associate Customer Service Representative jobs? Cities in Nebraska with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,987 per year, or $16.3 per hour.

Customer Service Representative

U-Haul

Omaha, NE • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 173 rated vehicle equipment hire

Job description

Location:
4868 S 135th St, Omaha, Nebraska 68137 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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