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Associate Customer Service Representative Jobs in Nebraska

Eaton

Customer Service Representative

Omaha, NE · On-site

$56K - $83K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This ... Associates degree from an accredited institution in business or a related field, or pursuing an ...

Eaton

Customer Service Representative

Omaha, NE · On-site

$56K - $83K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This ... Associates degree from an accredited institution in business or a related field, or pursuing an ...

SPECTRAFORCE

NE

$15.75 - $21.50/hr

Customer Service Representative Duration: 6 months (possibility to become perm) Location: Omaha NE Skills: Written Communication Critical Reasoning/Thinking Strong Analytical & Problem Solving Strong ...

bhmedia

PT Customer Service Representative

Grand Island, NE

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

bhmedia

PT Customer Service Representative

Grand Island, NE · On-site

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

BH Media

PT Customer Service Representative

Grand Island, NE · On-site

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

Eaton

Customer Service Representative

Omaha, NE · On-site

$69K - $101K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is onsite at our Monday-Friday 8:00am-5:00pm at our Omaha NE Eaton facility. As a part of the ...

EMS Inc.

Be Seen First

Customer Service Representative

Omaha, NE · On-site

$18/hr

Customer Service Representative - Medical Transportation At EMS, we "Contact Center" differently. We support our customers and clients every step of the way and provide an excellent customer service ...

Eaton

Customer Service Representative

Omaha, NE · On-site

$69K - $101K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is onsite at our Monday-Friday 8:00am-5:00pm at our Omaha NE Eaton facility. As a part of the ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Nebraska

Associate Customer Service Representative information

See Nebraska salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate customer service representative in Nebraska is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Nebraska?

The most popular types of Customer Service Representative jobs in Nebraska are:

What cities in Nebraska are hiring for Associate Customer Service Representative jobs?

Cities in Nebraska with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,987 per year, or $16.3 per hour.

Customer Service Representative

Applied Underwriters

Omaha, NE

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Applied Underwriters rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

287th of 315 rated insurance

Job description

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

We are seeking a detail-oriented Customer Service Representative for our Commercial Auto team to support policy servicing and operational activities within our commercial auto business.

This role plays a key part in the execution of policy transactions, including binding support, regulatory filings, billing follow-up, and subjectivity tracking. The position requires strong attention to detail, organization, and the ability to manage multiple tasks while ensuring accuracy and timeliness.

The role also interacts with agents and internal teams to support inquiries and ensure a smooth flow of work from request to bind to policy expiration.

Requirements:
  • Associate's degree in business or equivalent experience.
  • Experience in insurance, customer service, or administrative support.
Our Benefits Include:
  • 100% employer-paid medical, dental, and vision insurance for employees.
  • 401(k) plan with 100% immediate vesting and a 4% company match.
  • Paid time off (PTO) and paid holidays. 
  • Life, disability, critical illness and accident insurance.
  • Employee Assistance Program (EAP).
  • Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
  • Tuition reimbursement.
  • Fitness reimbursement and various additional quality-of-life benefits.
United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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