ZipRecruiter

Log In

1

Hourly Customer Service Representative Jobs in Nebraska

WCRI

Customer Service Representative

Grand Island, NE

$16 - $19/hr

Sales / Customer Service Representative Location: Grand Island, NE 68801 Job Overview Express Pawn ... Competitive hourly pay plus commission opportunities * Paid training * Employee discounts

WCRI

Customer Service Representative

Grand Island, NE · On-site

$13.25 - $18/hr

Sales / Customer Service Representative Express Pawn in Grand Island is hiring a motivated and ... Competitive hourly pay plus commission opportunities * Paid training * Employee discounts

Exchange Bank

Customer Service Representative

Kearney, NE · On-site

$13.75 - $18.75/hr

Customer Service Representative This is a Full Time position, M-F with rotating Saturdays. A full benefits package is available including health, dental, vision, disability and life insurance.

Exchange Bank

Customer Service Representative

Kearney, NE · On-site

$15 - $20.50/hr

The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross ...

Majors Plastics Inc

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Customer Service Representative Majors Plastics Inc, a 100% employee-owned plastics molding company is looking for a Customer Service Representative. Our Customer Service Representative will serve as ...

Neapco Holdings

Customer Service Representative

Beatrice, NE · On-site

$15.50 - $21/hr

Customer Service Representative Neapco is seeking a results-driven individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for all ...

RB Global Inc.

Customer Service Representative

Omaha, NE · On-site

$13.95 - $17.44/hr

Job Title Customer Service Representative The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

MAJORS PLASTICS INC

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Our Customer Service Representative will serve as a primary contact and resource person for customer placement of purchase orders, delivery status inquiries, quality issues, pricing information, and ...

DXP

Customer Service Representative

Omaha, NE

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Omaha, NE

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

next page

Showing results 1-20

All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Nebraska

Hourly Customer Service Representative information

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How to get hired as an hourly customer service representative?

To get hired as an hourly customer service representative, candidates should have strong communication skills, a high school diploma or equivalent, and experience with customer service or related tools like CRM software. Applying through company websites or job boards, preparing a tailored resume, and demonstrating problem-solving abilities in interviews are key steps in the hiring process.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What are the typical work hours for an hourly customer service representative?

Hourly customer service representatives often work in shifts that include evenings, weekends, and holidays to provide 24/7 support. Typical schedules may range from part-time to full-time hours, with shifts commonly lasting 4 to 8 hours depending on the employer's needs and industry standards.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.
What are the most commonly searched types of Customer Service Representative jobs in Nebraska? The most popular types of Customer Service Representative jobs in Nebraska are:
What are popular job titles related to Hourly Customer Service Representative jobs in Nebraska? For Hourly Customer Service Representative jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Hourly Customer Service Representative jobs in Nebraska look for? The top searched job categories for Hourly Customer Service Representative jobs in Nebraska are:
What cities in Nebraska are hiring for Hourly Customer Service Representative jobs? Cities in Nebraska with the most Hourly Customer Service Representative job openings:
Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

WCRI

Grand Island, NE

$16 - $19/hr

Full-time

Re-posted 8 days ago

Job description

Sales / Customer Service Representative
Location: Grand Island, NE 68801

Job Overview

Express Pawn in Grand Island is hiring a motivated and customer-focused Sales / Customer Service Representative. This role combines retail sales, customer service, and pawn transactions. We are looking for someone who is dependable, personable, and comfortable working in a fast-paced retail environment.

Key Responsibilities

  • Provide friendly, professional service in person and over the phone

  • Assist customers with buying, selling, and pawning merchandise

  • Clearly explain loan terms, pricing, and store policies

  • Accurately process sales, payments, and pawn transactions

  • Meet or exceed individual and store sales goals

  • Keep the showroom clean, organized, and secure

  • Verify customer identification and complete required paperwork

  • Follow all company policies and state regulations

Qualifications

  • Strong communication and customer service skills

  • Retail or sales experience preferred, but not required

  • Basic math and computer skills

  • Ability to multitask and stay organized

  • Honest, dependable, and detail-oriented

  • Bilingual (English/Spanish or other languages) is a plus

  • Ability to pass a background check, if required

What We Offer

  • Competitive hourly pay plus commission opportunities

  • Paid training

  • Employee discounts

  • Advancement opportunities

  • Stable, long-term employment

Schedule

  • Flexible scheduling available

  • Must be available to work some evenings and weekends

Apply