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Associate Customer Service Representative Jobs in Kentucky

dbi

Customer Service Representative

Lexington, KY

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Road Tested Parts LLC

Customer Service Representative

KY · On-site

$17/hr

The Customer Service Representative plays a crucial role in the procurement of vehicles for our ... The associate will also be responsible for maintaining relationships with vendors and monitoring ...

dbi

Customer Service Representative

Florence, KY

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Kruger, Inc.

Customer Service Representative

Elizabethtown, KY · On-site

$14.75 - $20/hr

Customer Service Representative Full Time, Salary Exempt On-Site Kruger Packaging 1000 N Black Branch Rd Elizabethtown, KY 42701 POSITION SUMMARY Reporting to the Customer Service Lead/Operations ...

New

Carevet

Customer Service Representative

Fort Thomas, KY · On-site

$15/hr

Customer Service Representative Location: Fort Thomas, KY, 41075 Customer Service Representative - Small Animal Clinic Fort Thomas, KY Join our fun, upbeat, and award-winning veterinary team! We're ...

Pearson

Advanced Associate, Customer Service

Frankfort, KY · On-site

$12.50 - $17.25/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports To: Team Manager, Client Services About the Role We are looking for an Advanced Associate to help ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Kentucky

Associate Customer Service Representative information

See Kentucky salary details

$7

$14

$23

How much do associate customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for associate customer service representative in Kentucky is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $16.68 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Kentucky?

The most popular types of Customer Service Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Associate Customer Service Representative jobs?

Cities in Kentucky with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,960 per year, or $14.9 per hour.

Customer Service Representative

LoanMax Title Loans

Louisville, KY • On-site

$15.25 - $21/hr

Other

PTO

Posted 6 days ago

Job description

LoanMax- Customer Service Representative

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customers' loans and payments, communicating with customers regarding their accounts, and making courtesy calls when necessary.

LoanMax offers its employees:

  • Competitive Salaries
  • Paid Holidays
  • Vacations and PTO
  • Paid Training
  • Full Time Positions- Monday to Friday 10am to 6pm
  • Rotating Saturdays from 9am to 2pm

Job Requirements

General:

  • Must be able to work full time
  • Great attitude
  • Excellent communication skills
  • Detail oriented

Education:

  • Must have a high school diploma or GED

Work Experience:

  • Previous Customer Service Experience
  • Computer and Data Entry Experience

Personal:

We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity.

About Us:

LoanMax is one of America's most respected loan companies. LoanMax and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.

Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.

Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.

Must be able to pass a company background screening, including a credit, criminal, and background check.

Apply