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Associate Client Services Manager Jobs in Rutland, MA

Banfield

Lead Client Service Coordinator

Northborough, MA · On-site

$18.50 - $24.25/hr

If you are a current associate, you will need to apply through our internal career site. Please log ... Actively recruit new clients by promoting hospital services. * Manage routing the flow of clients ...

Sodexo

Patient Services Manager 2

Worcester, MA · On-site

$70K - $75K/yr

You'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Worcester, MA · On-site

$70K - $75K/yr

You'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Worcester, MA · On-site

$70K - $75K/yr

You'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Worcester, MA · On-site

$70K - $75K/yr

You'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 1

Worcester, MA · On-site

$60K - $65K/yr

Sodexo is seeking a Patient Services Manager 1 for UMass Memorial Medical Center - University ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 1

Worcester, MA · On-site

$60K - $65K/yr

Sodexo is seeking a Patient Services Manager 1 for UMass Memorial Medical Center - University ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 1

Worcester, MA

$60K - $65K/yr

Sodexo is seeking a Patient Services Manager 1 for UMass Memorial Medical Center - University ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 1

Worcester, MA · On-site

$60K - $65K/yr

Sodexo is seeking a Patient Services Manager 1 for UMass Memorial Medical Center - University ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Banfield

Client Service Representative

Millbury, MA · On-site

$15.25 - $20.75/hr

If you are a current associate, you will need to apply through our internal career site. Please log ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

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All JobsAssociate Client Services JobsAssociate Client Services Manager JobsAssociate Client Services Manager Jobs in Rutland, MA

Associate Client Services Manager information

See Rutland, MA salary details

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How much do associate client services manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for associate client services manager in Rutland, MA is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.39 per hour, depending on experience, location, and employer.

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities near Rutland, MA are hiring for Associate Client Services Manager jobs?

Cities near Rutland, MA with the most Associate Client Services Manager job openings:

Associate Client Services Manager jobs near you

Integrated Services Manager, Leominster

Leominster, MA • On-site

Clinical and Support Options, Inc
See more jobs at Clinical and Support Options, Incexternal

Other

Medical, Dental, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Conduct intake assessments for all service calls, including walk-ins, referrals, and consumers in all programs.

  • Make appropriate internal agency and program referrals for clients as needed and schedule relevant appointments.

  • Perform outreach activities such as bridge consults and transition visits to support clients before and after program participation.

Job description

CSO is looking for an Integrated Services Manager for our clinic in Leominster.

This Clinician will be part of our management team and assist clients in their journey in connecting to supports and services that best match their unique needs. This role is responsible for ensuring full integration of CSO services for individual clients, including conducting initial intake assessments and triaging appropriately.

You Will:
  • Conduct intake assessments for all service calls (including walk-ins) from referrals and consumers in all programs, including Outpatient, Family Support and Crisis/Respite
  • Collect and enter all demographic and insurance information and verify insurance
  • Determine level of urgency: routine or crisis, and triage appropriately
  • Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources
  • Follow all CSO intake procedures and preliminary assessment of client need
  • Schedule family assessment or other program appointments as appropriate
  • Collaborate with other clinical/program staff as needed on service requests
  • Perform Bridge Consults on an outreach basis for clients being discharged from the hospital or other outreach setting as needed
  • Conduct "transition" visits with clients in need of support prior to a scheduled CSO program visit
  • Stay informed about payor requirements and managed care plans
  • Handle inquiries about authorized treatment and benefit plans
  • Discharge client-closed at intake
  • Act as liaison between CSO and community agencies and groups as appropriate
Your Background:

Clinical Master's degree

  • Independent clinical license (preferred)
  • Previous experience in behavioral health (preferred)
  • Valid driver's license and reliable transportation
We also seek applicants who embody CSO's values by being:
  • Positive -- maintaining resiliency and focusing on solutions
  • Respectful -- collaborating and effectively communicating
  • Insightful -- demonstrating self-awareness and effectively priority setting
  • Conscientious -- taking accountability and applying feedback
What We Offer:
  • Competitive salaries
  • full health and dental coverage
  • free CEUs for in-house training
  • ample paid time off
  • a 403B retirement savings plan
  • employee referral bonuses
  • group rate supplemental insurances
  • a premier employee assistance program
  • personal cell phone plan discounts
  • a flexible, supportive work environment fostering collaboration
Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

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