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Associate Client Services Manager Jobs in Rutland, MA

Gallagher

Client Service Manager

Westborough, MA · On-site

... drive the sale of additional services and lines of coverage * Build and maintain strong ... Help your team address client risk management needs through consultative conversations and ...

Gallagher

Client Service Manager

Westborough, MA · On-site

$63K - $106K/yr

... drive the sale of additional services and lines of coverage * Build and maintain strong ... Help your team address client risk management needs through consultative conversations and ...

Gallagher

Senior Client Service Manager

Westborough, MA · On-site +1

$66K - $128K/yr

Secures existing business and drives the sale of additional services and lines of coverage ... The Client Service Manager III title is determine based on factors including but not limited to ...

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All JobsAssociate Client Services JobsAssociate Client Services Manager JobsAssociate Client Services Manager Jobs in Rutland, MA

Associate Client Services Manager information

See Rutland, MA salary details

$10

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How much do associate client services manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate client services manager in Rutland, MA is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.39 per hour, depending on experience, location, and employer.

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities near Rutland, MA are hiring for Associate Client Services Manager jobs?

Cities near Rutland, MA with the most Associate Client Services Manager job openings:

Associate Client Services Manager jobs near you

Client Service Manager

Milford, MA • Remote

Patriot Growth Insurance Services, LLC
Insurance Services • 201 - 500 employees
Learn more about Patriot Growth Insurance Services, LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Client Service Manager
Patriot Growth Insurance Services | Milford, MA | In Office | Full-Time
Why This Role Matters
As a Client Service Manager, you'll be a trusted resource for clients, helping them navigate their insurance needs while delivering a high level of service and support. Your ability to build strong relationships, provide thoughtful recommendations, and resolve issues efficiently will contribute directly to client retention and agency growth.
 
In this role, you'll partner with clients, carriers, underwriters, and internal team members to ensure policy needs are handled accurately and efficiently. You'll serve as a key point of contact throughout the client lifecycle, providing guidance, support, and proactive solutions that help clients feel confident in their coverage decisions.
How You'll Make an Impact
  • Deliver exceptional service by responding promptly to client inquiries, resolving concerns, and ensuring a positive client experience.
  • Review insurance coverage and identify evolving client needs to recommend appropriate solutions.
  • Collaborate with clients to tailor insurance programs that align with their unique requirements and risk profiles.
  • Process policy changes, endorsements, renewals, and new business submissions accurately and efficiently.
  • Coordinate with carriers, underwriters, and internal teams to expedite policy issuance and resolve complex service issues.
  • Maintain accurate and organized client records within the agency management system.
  • Identify opportunities to expand coverage and strengthen client relationships through additional products and services.
  • Stay current on industry trends, product offerings, and regulatory requirements to provide informed guidance.
Who You Are
  • Client-focused and committed to creating positive experiences through responsive, professional service.
  • Relationship-oriented with the ability to build trust and credibility with clients and carrier partners.
  • Organized and detail-oriented, with the ability to manage multiple priorities effectively.
  • A proactive problem solver who takes ownership of issues and drives them to resolution.
  • An effective communicator who can explain coverage information clearly and confidently.
  • Collaborative and supportive, contributing to team success and shared goals.
  • Committed to continuous learning and professional growth within the insurance industry.
What You BringDay One:
  • High School Diploma or GED.
  • At least 1 year of experience in a client service, administrative support, or related role.
  • Knowledge of insurance products, coverage types, and industry practices.
  • Strong customer service, communication, problem-solving, and organizational skills.
  • Proficiency with Microsoft Office Suite and the ability to learn agency management systems.
  • Ability to maintain confidentiality and handle sensitive client information professionally.
  • Massachusetts Property & Casualty Insurance License, or the ability to obtain one after hire.
Valuable Additions:
  • 2 or more years of experience in a client service role within a Property & Casualty insurance agency.
  • Associate's or Bachelor's degree in Business Administration or a related field.
  • Active Massachusetts Property & Casualty Insurance License.
  • Experience working directly with carriers and underwriters.
  • Demonstrated success identifying cross-selling opportunities and supporting business growth objectives.
Real Benefits for Real Life
At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.
 
Highlights Include:
  • Multiple medical plan options, with preventive care covered at 100%
  • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
  • Employer-paid short-term and long-term disability coverage
  • Paid parental leave
  • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
  • Competitive 401(k) company match to help you build your financial future
  • Comprehensive dental and vision coverage
  • Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.
 
Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.
 
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. 

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$60,000—$70,000 USD

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