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Associate Banker Jobs in Springfield, IL (NOW HIRING)

United Community Bank

E-Services Associate

Auburn, IL

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL · On-site

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL · On-site

$17 - $20/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL · On-site

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

CREDIT UNION 1

Relationship Banker

Springfield, IL

$18 - $22.50/hr

Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.

Tilly's

Sales Associate

Springfield, IL · On-site

$15 - $15.50/hr

As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers ... Enjoy the latest fashion and gear without breaking the bank. Discounts Galore: Have fun without ...

Tilly's

Seasonal Sales Associate

Springfield, IL · On-site

$15 - $15.50/hr

As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers ... Enjoy the latest fashion and gear without breaking the bank. Discounts Galore: Have fun without ...

US Bank

WM Affluent Associate

Springfield, IL

$22.50 - $30/hr

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We ...

U.S. Bank

WM Affluent Associate

Springfield, IL · On-site

$22.50 - $30/hr

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We ...

The Salvation Army

Lead Sales Associate

Springfield, IL · On-site

$16/hr

Lead Sales Associate Location: Springfield, IL Pay: $16.00 per hour Job Type: Part-time Schedule ... Handle banking and daily deposits * Execute strategies to meet product acquisition, production and ...

Mach 1 Stores

Customer Service Associate

Taylorville, IL · On-site

$15 - $15.50/hr

... Associates with charm, cheer, and a dash of pizzazz!! What's the Scoop?* Greet customers like they ... Cash-handling skills that would impress a bank teller* Feet that can handle some standing and ...

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Showing results 21-40

All JobsAssociate Banker JobsAssociate Banker Jobs in Springfield, IL

Associate Banker information

See Springfield, IL salary details

$26.8K

$140K

$307.7K

How much do associate banker jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate banker in Springfield, IL is $139,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $210,600.00 per year, depending on experience, location, and employer.

What is the difference between Associate Banker vs Customer Service Representative?

AspectAssociate BankerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer finance-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, working directly with clients on banking productsCall centers, bank branches, or retail locations assisting customers with inquiries
Employer & Industry UsageFinancial institutions, retail bankingBanking, retail banking, financial services
Common Search & ComparisonAssociate Banker vs Customer Service Representative

The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.

What is an associate banker?

Associate Bankers are entry- to mid-level professionals who assist customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products. They serve as the frontline staff in banks, helping to resolve client inquiries, promote bank services, and ensure a positive customer experience. Associate Bankers also assist with administrative tasks and may support branch operations to ensure efficiency and compliance with regulations.

What challenges do associate bankers face during their first year, and how can they overcome them?

During their first year, Associate Bankers often face challenges such as adapting to a fast-paced environment, quickly learning multiple banking products, and building trust with customers. Managing time efficiently while balancing sales goals with providing excellent customer service is also common. Overcoming these challenges often involves seeking guidance from experienced colleagues, proactively participating in training programs, and consistently asking questions to deepen product knowledge. Open communication with your team and a willingness to learn from feedback can significantly ease the transition into this role.

What skills and qualifications are needed to be an associate banker?

To thrive as an Associate Banker, you need a solid understanding of banking products, financial regulations, and customer service principles, often supported by a relevant degree or previous banking experience. Familiarity with banking software systems, customer relationship management (CRM) tools, and sometimes certifications like NMLS are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help Associate Bankers build trust and efficiently resolve client needs. These skills are crucial for delivering excellent service, ensuring compliance, and supporting the bank's reputation and growth.
What are the most commonly searched types of Banker jobs in Springfield, IL? The most popular types of Banker jobs in Springfield, IL are:
What are popular job titles related to Associate Banker jobs in Springfield, IL? For Associate Banker jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Associate Banker jobs in Springfield, IL look for? The top searched job categories for Associate Banker jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Associate Banker jobs? Cities near Springfield, IL with the most Associate Banker job openings:
Associate Banker jobs near you
Infographic showing various Associate Banker job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $139,953 per year, or $67.3 per hour.

Branch Operations Lead - Springfield East - Springfield, IL

JPMorgan Chase & Co.

Springfield, IL • On-site

$22.98 - $28.37/hr

Full-time

Medical, Retirement

Posted 7 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description


At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.

Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.

Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.

Training and Travel Requirement
  • You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You'll need to be able to travel as required for in-person training and meetings.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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