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Associate Bank Jobs in Boston, MA (NOW HIRING)

Berkshire Bank

Sr. Universal Banker

Boston, MA · On-site

$20 - $28.90/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Takes personal ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

First Citizens Bank

Commercial Banker

Boston, MA · On-site

$154K - $236K/yr

... Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at The base pay for this position ...

Century Bank

Service Associate

Bridgewater, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by ...

New

Td

Associate Banker I - Marlborough

Marlborough, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... Understands and supports the Bank's customer service strategy * Considers the impact of decisions ...

Northern Bank

Sales & Service Associate

Acton, MA · On-site

$25 - $33/hr

SUMMARY/OBJECTIVE: The Sales & Service Associate is the face of the branch - the one person a ... About Northern Bank & Trust Company Northern Bank is a full-service bank dedicated to providing ...

Northern Bank

Sales & Service Associate

Acton, MA · On-site

The Sales & Service Associate is the face of the branch -- the one person a client can count on ... About Northern Bank & Trust Company Northern Bank is a full-service bank dedicated to providing ...

Berkshire Bank

Sr. Universal Banker (Float)

Boston, MA · On-site

$20 - $28.90/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Takes personal ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Eastern Bank

Service Associate

Lowell, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by ...

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All JobsAssociate Bank JobsAssociate Bank Jobs in Boston, MA

Associate Bank information

See Boston, MA salary details

$10

$20

$34

How much do associate bank jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for associate bank in Boston, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.92 per hour, depending on experience, location, and employer.

What does an associate bank do?

An Associate Bank is typically an entry- to mid-level position within a banking institution, supporting senior bankers in managing client relationships, conducting financial analysis, and executing banking transactions. Their responsibilities often include preparing presentations, assisting with loan processing, analyzing financial statements, and ensuring compliance with regulations. Associate Banks play a crucial role in supporting customer service and facilitating smooth banking operations. The position provides valuable experience and can be a stepping stone to more senior roles within the bank.

What are some typical career advancement opportunities for someone starting as an associate bank?

Starting as an Associate Bank provides a solid foundation for growth within the banking industry. With experience and strong performance, you can progress to roles such as Personal Banker, Loan Officer, or Branch Manager. Many banks offer structured training programs and mentorship to help associates develop their skills and move up the ladder. Advancement often depends on your ability to build relationships with clients, achieve sales goals, and demonstrate leadership potential in a team-oriented environment.

What are the key skills and qualifications needed to thrive as an associate bank, and why are they important?

To thrive as an Associate Banker, you need a solid understanding of financial products, customer service skills, and often a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and sometimes regulatory certifications such as FINRA Series 6/63 can be beneficial. Strong interpersonal communication, problem-solving abilities, and attention to detail help build client trust and efficiently resolve issues. These skills are crucial for ensuring customer satisfaction, regulatory compliance, and the smooth operation of daily banking activities.

What is the difference between Associate Bank vs Bank Teller?

AspectAssociate BankBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBranch offices, customer service, administrative tasksBranch counters, direct customer interaction
Employer & Industry UsageCommercial banks, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonYesYes

In summary, an Associate Bank typically has broader responsibilities including administrative and customer service tasks, often requiring some banking certifications. A Bank Teller primarily handles cash transactions and customer inquiries at the branch counter. Both roles are essential in retail banking and share similar work environments, but their scope and responsibilities differ.

What are the most commonly searched types of Bank jobs in Boston, MA?

The most popular types of Bank jobs in Boston, MA are:

What are popular job titles related to Associate Bank jobs in Boston, MA?

For Associate Bank jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Associate Bank jobs in Boston, MA look for?

The top searched job categories for Associate Bank jobs in Boston, MA are:

What cities near Boston, MA are hiring for Associate Bank jobs?

Cities near Boston, MA with the most Associate Bank job openings:

Associate Bank jobs near you
Infographic showing various Associate Bank job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 3% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,966 per year, or $20.7 per hour.

Default Associate

Eastern Bank

Wakefield, MA • On-site

$22.74 - $36.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description


Pay Range: $22.74-$36.55
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Default Management is a department within the Corporate Credit Division with the responsibility of partnering with Eastern Bank Consumer and Business Banking customers to effectively address past due accounts and provide solutions in order to cure delinquencies and promote timely payments. Default Management utilizes omnichannel customer communications, utilizes effective risk management strategies, seeks to deliver superior customer experiences, and meets high regulatory compliance standards.
Responsibilities:
  • Providing exceptional Customer Service.
  • Meet established call requirements (for both Compliance and Customer Service).
  • Meet established call requirements (for both Compliance and Customer Service).
  • Process payments accurately.
  • Assume ownership for in depth review of queues as assigned.

Support Default Associate I by:
  • Providing training and guidance with Bank applications, systems, and procedures.
  • Handle more complex inquiries that require an experienced Collector.
  • Generate customer correspondence (all available channels).
  • Process servicing requests. & log customer complaints.
  • Identify operational/system issues in need of research/follow up.
  • Projects as assigned.
  • Attend seminars, training to gain advanced knowledge of collections arena.

Education and Experience
A bachelor's degree in a financial discipline is preferred or 3 - 5+ years of related work experience in a Customer Service/Financial related industry.
Skills/Knowledge
  • Proven customer service experience.
  • Knowledge of Bank products, collection laws and regulations.
  • Strong written and verbal communication skills.
  • Ability to use Microsoft products such as Outlook, Word, Excel and PowerPoint.
  • Experience with Bank applications and software including but not limited to FIS Insight, Collections ,Caller software, Optima, and Sales Management.
  • Train and collaborate with Default Associate I & III's, Default Management Admin Team, Loss Mitigation Team, and Default Managers.
  • Ownership of processes as assigned.
  • In depth review, maintenance and follow up for special queues.
  • Handle moderately complex customer inquiries, complaints, or requests for assistance.

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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