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Associate Agent Jobs in Calgary, AB (NOW HIRING)

Marriott

Front Desk Agent

Calgary, AB · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

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All JobsAssociate Agent JobsAssociate Agent Jobs in Calgary, AB

Associate Agent information

See Calgary, AB salary details

$11.5K

$39.4K

$72K

How much do associate agent jobs pay per year?

As of Sep 3, 2026, the average yearly pay for associate agent in Calgary, AB is $39,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,500.00 and $46,500.00 per year, depending on experience, location, and employer.

What is an associate agent?

An Associate Agent is typically an entry- to mid-level professional who assists senior agents in industries such as real estate, insurance, or talent management. Their responsibilities often include supporting client relationships, handling administrative tasks, conducting research, and facilitating transactions. Associate Agents gain valuable experience and industry knowledge while working under the supervision of more experienced agents. This role can be a stepping stone to becoming a fully licensed agent or advancing to higher-level positions within the organization.

What are the key skills and qualifications needed to thrive as an associate agent?

To thrive as an Associate Agent, you typically need strong sales acumen, customer service skills, and a relevant high school diploma or higher education, often accompanied by appropriate insurance or real estate licenses depending on the industry. Familiarity with customer relationship management (CRM) software, quoting tools, and industry-specific platforms is important for daily operations. Excellent communication, relationship-building, and problem-solving abilities help standout agents connect with clients and manage diverse needs. These skills and qualities are crucial for delivering quality service, meeting targets, and building long-term customer trust in a competitive field.

What are some typical challenges an associate agent might face when building their client base?

As an Associate Agent, one common challenge is developing and maintaining a steady pipeline of potential clients, especially in the early stages of your career. Building trust and rapport quickly is essential, as clients often have established relationships with other agents. Additionally, balancing administrative tasks with prospecting and client meetings can be demanding. Proactive networking, leveraging mentorship from senior agents, and consistently following up with leads are crucial strategies for overcoming these challenges and growing your client base.

What is the difference between Associate Agent vs Insurance Agent?

AspectAssociate AgentInsurance Agent
Required CredentialsTypically requires a license and some industry trainingRequires licensing, pre-licensing education, and ongoing training
Work EnvironmentOften works under supervision, assisting senior agentsWorks independently with clients, selling policies
Employer & Industry UsageCommon in insurance agencies, financial firmsWidely used across insurance companies, brokerages

In summary, an Associate Agent usually works under supervision, assisting with client service and administrative tasks, while an Insurance Agent actively sells policies and interacts directly with clients. Both roles require licensing, but Insurance Agents typically have more direct sales responsibilities and independence.

What are the most commonly searched types of Agent jobs in Calgary, AB?

The most popular types of Agent jobs in Calgary, AB are:

Associate Agent jobs near you
Infographic showing various Associate Agent job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 36% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,440 per year, or $19 per hour.

"At Your Service" AYS Agent

Concord Hospitality

Calgary, AB

Full-time

Re-posted 5 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

Description

We are hiring an AYS "At Your Service" Agent!

OUR STORY

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

As an At Your Service (AYS) Agent, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office and room service operations. Your role ensures smooth communication, accurate information, and exceptional guest experiences.

Key accountabilities include:

Provide the highest quality of service to guests and fellow associates at all times.

Pre-arrival and reservation preparation.

Room blocking, upgrading and rooms inventory support.

Group, sales and inventory support.

Chat, messaging and guest case management.

Incident handling and documentation.

Restaurant reservations and manning the phone.

Take in-room dining orders.

Coordinate amenities for guest rooms.

Process payments.

Support service recovery communication.

Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.

YOUR STORY

An experienced customer service professional with a minimum of one year of experience in a similar role in a similar hotel property.

A Hospitality or Tourism program graduate or degree holder.

Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.

Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.

An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.

Able to work well under pressure and enjoy a fast-paced environment.

An excellent communicator who values teamwork and collaboration.

Able to work a variety of shifts, including mornings, evenings, weekends and holidays.

Physically able to sit or stand for long periods of time.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven top performer, looking for a culture-rich and award-winning company, and you are ready to represent an amazing brand in a great and thriving location...we may be the perfect fit!

Apply today!

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Employment Type: FULL_TIME

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