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Associate Account Representative Jobs in Covington, GA

Customer Service Representative

Winder, GA · On-site

$14 - $19.25/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Mcdonough, GA · On-site

$14.50 - $20/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Monticello, GA · On-site

$14.75 - $20/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 21-40

Associate Account Representative information

See Covington, GA salary details

$25K

$48.2K

$66.2K

How much do associate account representative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for associate account representative in Covington, GA is $48,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $54,700.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What are the most commonly searched types of Account Representative jobs in Covington, GA?

The most popular types of Account Representative jobs in Covington, GA are:

What cities near Covington, GA are hiring for Associate Account Representative jobs?

Cities near Covington, GA with the most Associate Account Representative job openings:

Infographic showing various Associate Account Representative job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,204 per year, or $23.2 per hour.

Full-time RA Hudson Bridge-6

Children's Healthcare of Atlanta

Stockbridge, GA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Children's Healthcare Of Atlanta rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers


Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
Work Shift
Variable
Work Day(s)
Variable
Shift Start Time
Variable
Shift End Time
Variable
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Communicates with patients, families, physicians, quality review, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denials. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Experience
  • 1 year of experience in healthcare or related clerical, accounting, or customer service experience. Bachelor's degree or equivalent education may be considered in lieu of experience.

Preferred Qualifications
  • College degree
  • 1 year of experience in registration
  • Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA)
  • Experience using patient registration systems, insurance verification systems, and/or Medicaid portals

Education
  • High school diploma or equivalent

Certification Summary
  • No professional certifications required

Knowledge, Skills, and Abilities
  • Understanding of and familiarity with medical terminology
  • Basic knowledge of Microsoft Windows and Word
  • Strong verbal/written communication skills
  • Demonstrated arithmetic and word mathematical problem-solving skills
  • Excellent customer service skills
  • Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and holidays
  • Ability to travel as needed to support multiple locations or different departments
  • Ability to uphold highest level of customer service while covering any location

Job Responsibilities
  • Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
  • Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
  • Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
  • Verifies insurance coverage and/or validates authorizations if applicable.
  • Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required (for outside clinics, could include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary).
  • Assists Patient Accounting by capturing accurate and compliant data elements to produce clean claims, preventing denials and delayed payments. Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require. Escalates immediate needs to appropriate leaders and/or clinical team members.
  • Ensures wait time communication occurs by updating schedulers and patient information tools as appropriate.
  • Initiates and executes daily medical record maintenance while maintaining patient confidentiality, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence via mailing/faxing with patient's primary care provider and/or specialists as necessary.
  • Provides release of medical information as required.
  • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
  • Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
  • Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
  • Attends and participates in department meetings according to department standards and may serve on committees representing the department, which could include multi-disciplinary quality and service improvement teams.
  • Assists Supervisor and/or Manager by being available to teammates, acting as a resource to help complete complicated/complex tasks, on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
  • Prescreens doctor's orders (scripts) received for new patients to ensure completeness/appropriateness of scheduled appointment (clinic setting).
  • May prepare case review materials for court preparation for forensic interviewers and providers (clinic setting/Center for Safe and Healthy Children).
  • Coordinates subpoena process between court system, Child Protection Center, and legal department and facilitates billing process for expert testimony in court cases (clinic setting/Center for Safe and Healthy Children).

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1510 Hudson Bridge Rd
Job Family
Patient Access

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