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Associate Account Representative Jobs in Boston, MA

Century Bank

Service Associate - 30 Hours

Kingston, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

New

Century Bank

Service Associate

Lowell, MA · On-site

$22/hr

Job Title Service Associate Starting Rate: $22.00 Actual pay may vary based on experience, skills ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

Eastern Bank

Service Associate

Lowell, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Eastern Bank

Service Associate

Wellesley, MA

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Eastern Bank

Service Associate

Lowell, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Eastern Bank

Service Associate

Cambridge, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Eastern Bank

Service Associate

Lowell, MA

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Century Bank

Service Associate

Cambridge, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

Eastern Bank

Service Associate

Cambridge, MA

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Century Bank

Service Associate

Wellesley, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

Eastern Bank

Service Associate

Wellesley, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

Eastern Bank

Service Associate

Brockton, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: Works toward achieving specific individual sales and service goals ...

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Showing results 41-60

All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Boston, MA

Associate Account Representative information

See Boston, MA salary details

$31K

$59.8K

$82.1K

How much do associate account representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate account representative in Boston, MA is $59,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $67,800.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Boston, MA? The most popular types of Account Representative jobs in Boston, MA are:
What cities near Boston, MA are hiring for Associate Account Representative jobs? Cities near Boston, MA with the most Associate Account Representative job openings:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,765 per year, or $28.7 per hour.

Service Associate - 30 Hours

Century Bank

Kingston, MA • On-site

$22/hr

Other

Retirement

Posted 3 days ago

New

Job description

Job Posting

Starting Rate: $22.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).

Major Responsibilities:

Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a "hybrid" position is authorized.

Account Representative Duties:

  • Opens deposit accounts
  • Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)
  • Closes loans for customers for applicable business lines (i.e. consumer lending)
  • Makes referrals to other bank business lines and third-party partners
  • Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
  • Responsible for operational compliance and adherence to policy
  • Handles daily account maintenance and other service issues as necessary
  • Understands and provides support in achieving quarterly sales

Teller Duties:

  • Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
  • Cash checks for customers and non-customers according to bank policy
  • Process and properly record the sale of monetary instruments (i.e. official bank checks)
  • Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
  • Process foreign currency purchases and sales
  • Process various types of loan payments and credit card cash advances
  • Relative to all duties, must adhere to all bank policies and procedures

Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other.

Qualifications:

  • Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her immediate supervisor.
  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
  • High school diploma or equivalent required
  • 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
  • Some banking experience is preferred (e.g., teller or otherwise) is a plus.
  • Basic business acumen and professionalism is a must.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to build relationships and strong alliances across the organization.
  • Ability to quickly learn all details about the products and services offered by the bank.

Working Conditions:

  • Ability to remain in a stationary position for long periods of time without a break and with continuous customer contact.
  • Incumbent must be able to transport items weighing 15 pounds or more.

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