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Associate Account Representative Jobs in Boston, MA

Century Bank

Service Associate (Lynnfield)

Lynnfield, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

Century Bank

Service Associate (Back Bay)

Boston, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on ... Account Representative Duties: * Opens deposit accounts * Prepares and processes loan applications ...

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Showing results 21-40

All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Boston, MA

Associate Account Representative information

See Boston, MA salary details

$31K

$59.8K

$82.1K

How much do associate account representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate account representative in Boston, MA is $59,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $67,800.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Boston, MA? The most popular types of Account Representative jobs in Boston, MA are:
What cities near Boston, MA are hiring for Associate Account Representative jobs? Cities near Boston, MA with the most Associate Account Representative job openings:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,765 per year, or $28.7 per hour.

Customer Success Account Representative

Infinity by Marvin

Acton, MA

$22 - $25/hr

Full-time

Medical, Retirement

Posted 29 days ago

Job description

Job Overview

Infinity Replacement by Marvin is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying.

Our Customer Success Associates bring our purpose to life by guiding customers through their journey. This team curates an exceptional, personalized experience by focusing on individual needs and serving as a consistent, trusted resource.

The right person for this role is passionate about delivering exceptional customer experiences and thrives in a collaborative, fast-paced environment. You're highly organized, detail-oriented, and comfortable juggling multiple priorities without losing sight of the customer journey. You're proactive, adaptable, and eager to learn new systems and processes. Most importantly, you bring a positive attitude, a team-first mindset, and a genuine desire to help people feel confident and cared for throughout their home improvement journey.

Highlights of your role
  • Assist with scheduling and confirming appointments for consultations, technical measurements, installations, and walkthroughs
  • Communicate with customers via phone, email, text, and webchat to provide timely updates and support
  • Input and maintain data in Salesforce, ensuring accuracy and consistency
  • Review sold jobs daily and create production orders
  • Generate and manage contracts and change orders, including adding financiers and updating payment terms
  • Maintain document accuracy, including uploading documents, notating payments, and creating post-installation work orders
You're a good fit if you have (or if you can)
  • High school diploma or equivalent
  • Outstanding organizational skills with the ability to balance multiple priorities
  • Strong attention to detail and commitment to accuracy
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with Salesforce or other CRM systems is a plus
  • Willingness to learn and adapt to new technologies
  • Positive, energetic attitude with a passion for customer service
  • Comfortable working in a fast-paced, team-oriented environment
We invite you to see yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing - recognizing everyone's contribution to Marvin's success
  • Giving at Marvin - participate in organized volunteer opportunities
  • Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an equal opportunity employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

#infinity

Compensation$22 - $25 per hour, pay based on experienceEmployment Type: OTHER

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