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Associate Account Representative Jobs in Florida

Summit

Senior Account Representative

Lakeland, FL · Hybrid

Associate's degree in Business Administration, Marketing, or a related field. Experience: Generally, a minimum of 3 years of account management experience, preferably in the insurance industry. Scope ...

Summit

Senior Account Representative

Lakeland, FL · On-site

Associate's degree in Business Administration, Marketing, or a related field. Experience: Generally, a minimum of 3 years of account management experience, preferably in the insurance industry. Scope ...

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Florida

Associate Account Representative information

See Florida salary details

$22K

$42.5K

$58.3K

How much do associate account representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate account representative in Florida is $42,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $48,200.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Florida? The most popular types of Account Representative jobs in Florida are:
What cities in Florida are hiring for Associate Account Representative jobs? Cities in Florida with the most Associate Account Representative job openings:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,457 per year, or $20.4 per hour.

Senior Account Representative

Summit

Lakeland, FL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Summit provides independent insurance agents and their clients with market-leading workers' comp insurance and elite customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.

Our strength comes from a single-minded focus on workers' comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers' comp but also gets to know your business and your priorities.

Our field team members are located in every state in which we operate.

Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Essential Job Functions and Responsibilities

  • Serves as the primary advocate for customer needs and issues related to simple to moderately complex accounts or group of accounts.

  • Maintains a deep understanding of client requests, priorities, and needs to drive overall customer satisfaction.

  • Ensures implementation of product and/or services are delivered on time and meet client requirements in terms of schedule, risks, scope, and budget.

  • Ensures internal resources maintain a clear understanding of the client's requests, priorities, and needs to drive customer satisfaction.

  • Collaborates with Business Development, Marketing, Underwriting, Claims, Loss Control, etc.to address account-related concerns. Addresses client inquiries related to billing, legal matters, financial impact, and special handling instructions.

  • Assist Business Development, Marketing, and Underwriting in retaining and renewing accounts.

  • Leverages existing client relationships to support business growth and coordinates introductions to Business Development, Marketing, or Underwriting departments to prospect new business. Identifies potential new products/services for existing customers.

  • Prepares materials for new prospect marketing presentations and capabilities presentations.

  • Compiles data and prepares reports that track open issues, service levels, and product/service effectiveness.

  • Provides insights to enhance overall account management.

  • Performs other duties as assigned.

  • Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.

    #LI-Hybrid

Job Requirements

Education: Associate's degree in Business Administration, Marketing, or a related field.Experience: Generally, a minimum of 3 years of account management experience, preferably in the insurance industry.Scope of Job/Qualifications:Familiar with account and client management principles and practices.Works on assignments of moderate technical complexity. Excellent written and verbal communication skills. Uses communication skills to build and leverage effective customer relationships and to explain/promote products and services. Maintains product and industry knowledge of the customers' business. Proficiency in marketing software and tools, such as CRM systems and email marketing platforms. Strong analytical skills and attention to detail. Requires occasional day and overnight travel.

Company:

SCI Summit Consulting, LLC

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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