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Assistant Walmart Call Center Jobs in Rochester, NY

Lawley

Temporary Receptionist; Medicare

Rochester, NY · On-site

$15.50 - $20.50/hr

Provide administrative support including data entry into systems, assist with team mailings ... We are not a call center environment * We achieve success by building genuine relationships ...

Lawley

Temporary Receptionist - Medicare

Rochester, NY · On-site

$15.50 - $20.50/hr

Provide administrative support including data entry into systems, assist with team mailings ... We are not a call center environment. * We achieve success by building genuine relationships ...

Mr.Handyman

Inside Sales Dispatcher

Gates, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Previous call center experience- A plus * Have 2+ years of experience in an office setting

Mr.Handyman

Inside Sales Dispatcher

Henrietta, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Previous call center experience- A plus * Have 2+ years of experience in an office setting

Mr.Handyman

Inside Sales Dispatcher

Rochester, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Previous call center experience- A plus * Have 2+ years of experience in an office setting

WCS Healthcare Partners

Travel EP Lab RN

Rochester, NY · On-site

... Assistants OPERATIONS & FINANCE ● Practice Management ● Clinical Operations ● Administrative Support ● Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance ...

New

Mr. Handyman

Inside Sales Dispatcher

NY · On-site

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Previous call center experience- A plus * Have 2+ years of experience in an office setting

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Assistant Walmart Call Center information

See Rochester, NY salary details

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How much do assistant walmart call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for assistant walmart call center in Rochester, NY is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Rochester, NY? The most popular types of Walmart Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Assistant Walmart Call Center jobs? Cities near Rochester, NY with the most Assistant Walmart Call Center job openings:
Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,882 per year, or $18.7 per hour.

Temporary Receptionist; Medicare

Lawley

Rochester, NY • On-site

$15.50 - $20.50/hr

Other

Re-posted 8 days ago

Job description

Job Title

These are the fundamental components of the job:

  • Greet clients and guests and direct them to the appropriate location
  • Responsible for multi-line incoming calls
  • Coordinate and schedule appointments for Medicare clients and facilitate confirmation calls for scheduled appointments
  • Provide administrative support including data entry into systems, assist with team mailings, scanning, faxing, filing, conducting audits, and other project related tasks.
  • Maintain a smooth flow of information with internal and external customers, carriers, managers and staff

Other functions of the job:

  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • Minimum of one-year experience in an administrative support or related position
  • Associates' Degree preferred
  • Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
  • Experience navigating windows-based software
  • Incredible attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints
  • We work hard and play hard!!!

A bit about Lawley:

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (70+ years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Training, career development, and growth opportunities
  • August 4th – February 26th, Monday-Friday between our business hours of 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current annual salary range is $17-19.50/hr.

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