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Assistant Walmart Call Center Jobs in Riverside, CA

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Appointment Center Agent

San Bernardino, CA · On-site

$23.25 - $27.90/hr

Medical Assistant preferred but not required. * Experience: Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience (front or back). * Essential Technical ...

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

Medical Assistant preferred but not required. * Experience: Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience (front or back). * Essential Technical ...

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

Medical Assistant preferred but not required. * Experience: Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience (front or back). * Essential Technical ...

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank is currently searching for a full-time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

... • Assist scheduling customers with appointments for Airbag recalls and provide dealership ... Skills Call center, Customer service, computer navigation, inbound Top Skills Details Call center ...

... • Assist scheduling customers with appointments for Airbag recalls and provide dealership ... Skills Call center, Customer service, computer navigation, inbound Top Skills Details Call center ...

... Call Taking Representative presents as accurate. * Responding to field crew members via radio ... the CAD system. * Assist field crews with determining addresses, closest ambulance receiving ...

... Call Taking Representative presents as accurate. * Responding to field crew members via radio ... the CAD system. * Assist field crews with determining addresses, closest ambulance receiving ...

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Assistant Walmart Call Center information

See Riverside, CA salary details

$9

$19

$30

How much do assistant walmart call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for assistant walmart call center in Riverside, CA is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by an Assistant in a Walmart Call Center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

Is it true Walmart is paying $15 an hour?

Walmart call center assistant positions typically start at or near the federal minimum wage, which varies by state but is often below $15 an hour. However, some locations or roles may offer higher starting pay, and wages can increase with experience and tenure. It is best to check the specific job listing or local Walmart store for accurate pay details.

What's the lowest paying job at Walmart?

The lowest paying job at Walmart is typically the hourly associate position, such as a cashier or stocker, which often starts at minimum wage. These roles usually require basic skills and involve tasks like customer service, stocking shelves, or checkout operations. Wages can vary by location and experience but generally remain at the entry-level pay rate.

What is a Walmart call center job?

A Walmart call center job involves handling customer service inquiries, order support, and issue resolution over phone or online channels. Employees typically use computer systems and communication skills to assist customers and may work in shifts depending on the center's hours of operation.

What are Assistant Walmart Call Center jobs?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an Assistant in a Walmart Call Center, and why are they important?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

Does Walmart pay $20 an hour?

Walmart call center assistants typically earn around the minimum wage or slightly above, with starting pay often below $20 an hour. Pay rates can vary based on location, experience, and shift differentials, but $20 per hour is generally not the standard for this role.
What are the most commonly searched types of Walmart Call Center jobs in Riverside, CA? The most popular types of Walmart Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Walmart Call Center jobs? Cities near Riverside, CA with the most Assistant Walmart Call Center job openings:
Stocking Team Trainer

Stocking Team Trainer

Walmart

Diamond Bar, CA • On-site

$20 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,743 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers


Job description

Hourly Wage: $20 - $33 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts:

Location

Neighborhood Market #4762
1180 S DIAMOND BAR BLVD, DIAMOND BAR, CA, 91765, US

Job Overview

Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the backroom. Stocking associates must be able to lift heavy objects in excess of 50 pounds. Ability to operate heavy machinery such as forklifts may also be necessary.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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