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Assistant Walmart Call Center Jobs in Riverside, CA

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains a high volume outbound call quota to assigned delinquent customers and responsible for ... Answers inbound calls to assist with accounting inquiries, payments, and disputes. * Reconciles ...

Glidewell Dental

Collections Call Center

Irvine, CA

$22/hr

Maintains a high volume outbound call quota to assigned delinquent customers and responsible for ... Answers inbound calls to assist with accounting inquiries, payments, and disputes. * Reconciles ...

Walmart

Continuous Skills Development Trainer

Colton, CA · On-site

$27.40 - $30.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Weekday - 1st Location Supply Chain Automated Consolidation Center #6561 1600 AGUA MANSA ROAD ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Walmart

Continuous Skills Development Trainer

Chino, CA · On-site

$26.30 - $29.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Digital Academy Trainer

Rialto, CA · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Food/Consumables Team Trainer

Rancho Santa Margarita, CA · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

New

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative ... May be required to support other sales channels with opening of new accounts or assist callers with ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mechanics Bank is currently searching for a full-time Care Center Representative (Call Center ... May be required to support other sales channels with opening of new accounts or assist callers with ...

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Showing results 21-40

All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in Riverside, CA

Assistant Walmart Call Center information

See Riverside, CA salary details

$9

$19

$30

How much do assistant walmart call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for assistant walmart call center in Riverside, CA is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Riverside, CA?

The most popular types of Walmart Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Assistant Walmart Call Center jobs?

Cities near Riverside, CA with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Call Center Representative I (California Only)

Western Growers Family of Companies

Irvine, CA • On-site

$38K - $50K/yr

Full-time

Re-posted 5 days ago

Job description

Description
If you're looking for a career that provides affordable health benefit solutions to the people who support some of the most vital industries, we're looking for you.
At Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. As part of the Western Growers Family of Companies, we are committed to providing our employees with everything they need to succeed and grow. We know that taking care of our clients starts with taking care of our employees.
As a keystone of our philosophy, we recognize that every person on our team comes to us with a unique background, history and story that adds strength to our organization. Additionally, employees are encouraged to recognize that there isn't a work life and a home life, there is one life. This recognition throughout the organization emphasizes the value of finding a healthy and happy balance in every employee's life. One way this is realized for employees of Pinnacle Claims Management is flexible work arrangements with work-from-home, in-office or hybrid options.
With competitive compensation packages, premier investment support, enriching personal development and more, we strive for our employees' job satisfaction and success.
Compensation: $38,625.60- $50,874.31 with a rich benefits package that includes profit-sharing.
Job Description Summary
The CCSB Call Center Representative I will be at the forefront of providing exceptional customer service and technical support. This role is responsible to work with a diverse group of stakeholders, including Covered California Certified Insurance Agents and Certified Enrollment Counselors. The Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX).
Qualifications
  • High School diploma or GED with 1-3 years in customer service, preferably in a technical support role within a call center environment, preferred.
  • Excellent communication, time management, and team-building skills. Capable of researching and resolving technical issues independently or with minimal support.
  • Proficiency in Microsoft products, including but not limited to Word, Teams, and Outlook, for data entry and information processing.
  • Ability to learn new software and navigate multiple systems at once. Strong knowledge of Customer Relationship Management (CRM) software. Basic computer experience and keyboarding skills.
  • Ability to adapt to a constantly changing environment.
  • Knowledge of government regulations, federal, state, and local health benefit programs are preferred.
  • Strong written and verbal communication skills, including a clear and concise speaking voice and active listening.
  • Bilingual in Spanish, Chinese, Korean, or Vietnamese is a plus.
  • Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds.
  • Home router with wired Ethernet (wireless connections and hotspots are not permitted).
  • A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.)
  • A functioning smoke detector, fire extinguisher, and first aid kit on site.
Duties And Responsibilities
Customer Advocate
  • Manage inbound calls in a timely and professional manner. Address customer inquiries, provide accurate information, and resolve issues.
  • Build and maintain relationships with Agents, Certified Enrollment Counselors, and federal and state agency contacts.
  • Become a subject matter expert in HBEX, State Provided Programs, and HealthCare.Gov.
  • Serve as a representative of the Agent by displaying professionalism, knowledge, and discretion in all interactions with other members of the Agent's community and their customers.
  • Enhance the Customer Experience by continuously looking for ways to improve the overall customer experience.
  • Maintain composure, manage emotions, and avoid aggressive behavior, even in difficult situations.
  • Adhere to the call center Quality Guidelines to ensure the best phone support for our callers.
  • Stay adaptable in a constantly changing environment.
  • Accepting criticism and handling high-stress situations calmly and effectively.

Call Center Support
  • Provide telephonic and web-based outreach to assist with all aspects of the application process within the Covered California systems from sign-up to termination.
  • Meet and maintain all department service metrics and performance objectives.
  • Contribute to meeting contractual obligations with Covered California.
  • Be open to change and embracing a variety of tasks.
  • Contribute to meeting contractual obligations with Covered California.
  • Demonstrate skills in time management and team building.
  • Thoroughly document information, activities, and changes in the database and inquiry outcomes for accurate tracking and analysis. Be pleasant with colleagues and display a cooperative, good-natured attitude.
  • Be reliable, responsible, and dependable.

Other
  • Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be self-accountable, create a positive impact, and be diligent in delivering results.
  • Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet.
  • Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
  • Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit).
  • All other duties as assigned.

Physical Demands/Work Environment
The physical demands and work environment described here represent those that an employee must meet to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to move around the office. The employee is often required to use tools, objects, and controls. This noise level in the work environment is usually moderate.
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