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Assistant Walmart Call Center Jobs in Puerto Rico

Adecco

PR

$13 - $13.50/hr

... call center environment. Your responsibilities will include providing phone support to address ... Additionally, you may assist customers in navigating UnitedHealth Group's websites, encouraging ...

Liberty Latin America Communications, Inc.

PR · On-site

You will assist customers in resolving a range of technical issues related to devices that connect ... Availability to work a flexible schedule which includes all hours of call center operation.

AbbVie

PR · On-site

$15.75 - $19/hr

... * Assist in the development and management of the security budget, ensuring cost-effective ... Prior emergency call center management experience strongly preferred. * Must demonstrate strong ...

New

O'Reilly Auto Parts

Parts Specialist

Guaynabo, PR · On-site

$14.50 - $19.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

San Juan, PR

$11.75 - $15.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Mayaguez, PR · On-site

$18 - $24.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Sabana Seca, PR · On-site

$15.50 - $20.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Canovanas, PR · On-site

$15.25 - $20.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Aguadilla, PR

$10.75 - $14.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Hormigueros, PR · On-site

$17.75 - $24/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Mayaguez, PR · On-site

$18 - $24.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist-1

Moca, PR · On-site

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Caguas, PR · On-site

$17.50 - $23.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Arroyo, PR

$17.25 - $23.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

San Juan, PR · On-site

$17.25 - $23.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

San Juan, PR

$17.50 - $23.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

Parts Specialist

Mayaguez, PR · On-site

$18 - $24.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

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All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in Puerto Rico

Assistant Walmart Call Center information

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Puerto Rico?

The most popular types of Walmart Call Center jobs in Puerto Rico are:

Assistant Walmart Call Center jobs near you

Reservations Agent

Sonesta International Hotels Corporation

San Juan, PR • On-site

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

28th of 108 rated hotels

Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Reservations Agent assists customers with the planning and booking aspect of their vacation or stay. They may support customers in person, on the phone, online or a combination of these. They answer customers' questions, make travel suggestions and book rooms and tickets.
Job Description
- Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same.
- Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Pharmacy, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Paid Funeral Leave
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Referral Incentive
  • Doctor Clinic
  • Sick Incentive
  • Development Programs
  • Milestone (Years of Service) Incentive
  • Employee Cafeteria
  • Company Paid Life Insurance
  • Various Employee Perks and Discounts

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

What Sonesta International Hotels employees say

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