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Assistant Walmart Call Center Jobs in Puerto Rico

Propel Bank

Call Center Representative

San Juan, PR · On-site

$17/hr

Position Summary The Call Center Representative serves as a key point of contact for Propel Bank ... AI Disclosure We use AI to assist in reviewing applications and assessing candidates. These tools ...

ProSolar Companies

PR · On-site

$15.50 - $19.25/hr

Meet or exceed call quotas and sales assist quotas, both personally and as a team * Follow all communication procedures, policies and guidelines during every customer interaction * Other duties as ...

Transworld Systems Inc.

PR

$12.75 - $16/hr

Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Counseling delinquent consumers to assist in finding funds to meet their payment obligations

APS Health Care PR

PR · On-site

$16.75 - $20.25/hr

The Health Professional 1-Pharmacy Call Center Representative manages telephone calls from ... Assist in the training of pharmacy representatives. 7. Complies with all guidelines established by ...

Adecco

PR

$13 - $13.50/hr

... part of a dynamic call center environment dedicated to making a difference in members' and ... Collaborate with support teams to resolve escalated problems swiftly and efficiently. * Assist ...

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

Our interprofessional care teams comprised of Physician Assistants, Nurse Practitioners, social ... Minimum of three years of experience in customer service, healthcare, patient access, call center ...

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

Our interprofessional care teams comprised of Physician Assistants, Nurse Practitioners, social ... Minimum of three years of experience in customer service, healthcare, patient access, call center ...

Payroc

PR

$13 - $14/hr

Answer inbound calls from the IVR system and assist merchants with their inquiries. * Provide ... Background in customer service and/or a call center environment. * Bilingual proficiency in English ...

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Assistant Walmart Call Center information

What's the easiest job position at Walmart?

The Assistant Walmart Call Center position is generally considered one of the easier roles at Walmart, involving customer service and support tasks that require good communication skills. It typically involves working in a call center environment with standard hours and minimal physical demands. The role often requires basic computer skills and a high school diploma or equivalent.

What are some common challenges faced by an Assistant in a Walmart Call Center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What are Assistant Walmart Call Center jobs?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an Assistant in a Walmart Call Center, and why are they important?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

Does Walmart pay $18 an hour?

Walmart call center assistants typically earn around $15 to $17 per hour, depending on location and experience. Some roles or shifts may offer higher pay, but $18 an hour is above the standard starting rate for this position. Compensation can also include benefits and bonuses.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

Does Walmart have remote call center jobs?

Walmart offers remote call center jobs, including roles like Assistant Walmart Call Center positions, which typically involve customer service, communication skills, and the use of call center software. These positions often require a reliable internet connection and may have flexible or scheduled hours.

What is the hardest position to work at Walmart?

The hardest position at Walmart can vary depending on individual skills and store conditions, but roles such as overnight stocker or cashier are often considered challenging due to physical demands, fast-paced environment, and customer interactions. Positions requiring physical labor, irregular hours, or high customer service expectations tend to be more demanding.
What are the most commonly searched types of Walmart Call Center jobs in Puerto Rico? The most popular types of Walmart Call Center jobs in Puerto Rico are:
Assistant Walmart Call Center jobs near you

Call Center Representative

Propel Bank

San Juan, PR • On-site

$17/hr

Full-time

PTO

Posted 16 days ago

Job description

Propel Bank - San Juan, Puerto Rico
Propel Bank. Built for Banks. Powered by Fintech.
Propel Bank is a next-generation bank purpose-built to serve other banks. Backed by Propel Holdings' 14+ years of fintech innovation, we combine the speed, technology and AI-powered infrastructure of a fintech with the regulatory rigor of a licensed bank.
Licensed as an International Financial Entity (IFE) in Puerto Rico and regulated by the Office of the Commissioner of Financial Institutions, Propel Bank operates at the highest standards of compliance while enabling transformational bank-to-bank partnerships across the U.S., Canada, the U.K. and beyond.
We help banks expand digital lending, modernize their capabilities and deliver faster, smarter financial solutions to their customers. Our platform is global. Our partnerships are mutual. Our standard is trust. Our mission is simple: bring fintech innovation inside the regulated banking system to create scalable, responsible financial opportunity.
We are building a new world of financial opportunity, and we are just getting started.
Position Summary
The Call Center Representative serves as a key point of contact for Propel Bank customers, delivering accurate, timely, and professional service. This role supports customer acquisition and retention by handling inquiries, processing loan applications, and promoting Propel Bank products with confidence and efficiency.
Responsibilities
  • Manage inbound and outbound customer calls in a high-volume environment
  • Utilize multiple web-based systems to investigate, verify, and document customer information
  • Review, verify, and update loan applications to determine customer eligibility
  • Respond to customer inquiries with accuracy, professionalism, and urgency
  • Generate new business by converting inbound inquiries into new customer accounts
  • Serve as a knowledgeable resource on Propel Bank products and services to build customer trust
  • Collaborate with team members to achieve individual and departmental performance goals

Qualifications
  • Fully bilingual in English and Spanish with advanced verbal and written proficiency
  • High school diploma or equivalent required
  • Minimum of one year of customer service or call center experience in a sales-focused environment
  • Available to work 1:00pm to 9:00pm shifts, Monday to Friday
  • Strong communication skills and customer-focused mindset
  • Proficiency with Microsoft Office and internet-based applications
  • Ability to perform effectively in a fast-paced, goal-driven environment
  • Proven capability to manage high call volumes while maintaining a professional and personable approach

Benefits to Joining Propel Bank
  • Real growth and promotion opportunities
  • Incredible, entrepreneurial culture
  • Mission-driven fintech with real customer impact
  • Competitive total rewards
  • Diverse, inclusive workplace with accommodations

Compensation Package
  • $17.00/hr

Those who meet service or hours requirements are also eligible for: monthly benefits allowance and paid holidays/vacation/sick. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Final compensation is determined by market conditions, location, and the candidate's experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.
This posting is for an existing vacancy within our organization.
Our Culture
Propel Bank's culture is a high-performance, mission-driven, and entrepreneurial environment with strong emphasis on meritocracy, development, and inclusive, respectful ways of working in a regulated financial setting.
Commitment to Diversity & Inclusion
Propel Bank welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.
AI Disclosure
We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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