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Assistant Virtual Receptionist Jobs in Missouri (NOW HIRING)

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Assistant Virtual Receptionist information

What is an assistant virtual receptionist?

An Assistant Virtual Receptionist is a remote professional who manages administrative tasks such as answering calls, handling messages, scheduling appointments, and providing customer support for businesses. Unlike an in-house receptionist, they work from a remote location, often using specialized software to perform their duties efficiently. This role helps businesses maintain a professional front while reducing overhead costs associated with hiring on-site staff.

What are the key skills and qualifications needed to thrive as an assistant virtual receptionist?

To thrive as an Assistant Virtual Receptionist, you need excellent communication skills, strong organizational abilities, and proficiency in basic office software, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and scheduling tools is commonly required. Outstanding multitasking, problem-solving, and interpersonal skills help you stand out when handling diverse client and caller needs remotely. These skills ensure efficient operations, positive client interactions, and reliable administrative support in virtual business environments.

How does an assistant virtual receptionist typically collaborate with remote teams and clients?

Assistant Virtual Receptionists often serve as the first point of contact for clients and team members, managing calls, emails, and scheduling from a remote location. They use communication and collaboration tools like Slack, Zoom, and cloud-based calendars to stay connected and informed. Working closely with both internal teams and external clients, they ensure messages are relayed accurately and appointments are coordinated efficiently. Building strong digital communication skills and being proactive are key to thriving in this collaborative, virtual environment.

What is the difference between Assistant Virtual Receptionist vs Virtual Administrative Assistant?

FeatureAssistant Virtual ReceptionistVirtual Administrative Assistant
Primary RoleHandling calls, greeting clients, scheduling appointmentsManaging emails, data entry, preparing reports
Required SkillsCustomer service, communication, basic tech skillsOrganizational skills, multitasking, software proficiency
Work EnvironmentRemote, client-facing tasksRemote, administrative support tasks
Common UsageFront desk, customer interactionBack-office support, data management

While both roles are remote and support business operations, an Assistant Virtual Receptionist primarily manages client interactions and front desk duties, whereas a Virtual Administrative Assistant handles administrative tasks like data entry and document preparation. Understanding these differences helps businesses choose the right virtual support for their needs.

What are the most commonly searched types of Virtual Receptionist jobs in Missouri?

The most popular types of Virtual Receptionist jobs in Missouri are:

Assistant Virtual Receptionist jobs near you

Access Representative-Plastic Surgery and Dermatology

Saint Joseph, MO • On-site

Mosaic Life Care
Health Care and Social Assistance • 1 - 5K employees

6.6

Company rating: 6.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

570th of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Mosaic Life Careexternal

$16.75 - $21.25/hr

Other

Medical, Vision, Life

Posted 18 days ago

Job description


The Access Representative works under the supervision of the Clinic Manager and Access Representative - Lead. The Access Representative performs tasks, which are directed towards the collection of patient information and its custodianship. Works as a receptionist for the provider's office to support patient care delivery and follow up.
Responsibilities
  • Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.
  • Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.
  • Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
  • Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
  • Answers the phones, makes necessary calls and acts as a receptionist for patients, visitors, providers and hospital staff.
  • Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
  • Contacts other departments for orders received if STAT or NOW. Assist in scheduling with Ancillary Departments when necessary.
  • Assures confidentiality of information regarding patients, hospital personnel, and medical staff.
  • Attends departmental meetings/in-services.
  • Requests payment, balances receipts for deposit, prepares deposit, reconciles daily charge tickets.
  • Other duties as assigned
Education
  • H.S. Diploma - GED or HiSET equivalent - Required
  • Associate's Degree - Or business college certificate - Preferred

Work Experience
  • Computer data entry, customer service, collections and medical record responsibility experience - Preferred
  • Knowledge of medical terminology - Preferred

Licenses and Certifications
  • Upon Hire

Travel Requirements
  • Must be able to travel between various system facilities and off-site locations as needed. - Required

Qualifications
Skills and Abilities
Essential Technical/Motor Skills
  • Inputting data, basic bookkeeping.
  • Ability to communicate with all customers, physicians and caregivers.
  • Ability to answer multi telephone lines, type, file and handle money.
Interpersonal Skills
  • Must be courteous
  • Work in a professional, caring manner with internal and external customers
  • Have the ability to work with interruptions, and flexibility in hours and workflow, foster teamwork and promote service and quality in everything.
Essential Physical Requirements
  • Regularly required to sit, reach with hands and arms, stand, walk, climb, balance, stoop, kneel, or crouch.
  • Must have the ability to lift and/or move up to 10 to 25 pounds.
Essential Mental Abilities
  • Comprehend and understand physician orders, medical terminology, and staff requests.
  • Follow policy and procedures; disseminate information and/or instructions to the appropriate person(s).
  • Prioritize work assignments and follow through to completion.
  • Ability to manage stress and remain calm in a fast paced environment.
Essential Sensory Requirements
  • Visual-read orders, instructions, analyze charts.
  • Hearing-answered telephone, take direction from staff and response to inquiries from patients.
Exposure to Hazards
  • Electrical output of personal computer, eye and neck strain.

Other Skills and Abilities
About Us
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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