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Assistant Track Trace Jobs in Washington (NOW HIRING)

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Track, trace, enter, and update shipments * Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer applications * Follow published procedures and work ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Track, trace, enter, and update shipments * Data Entry * Assist and support Pilot stations and cartage agents * Master outside customer applications * Follow published procedures and work ...

OBXtek Inc.

Executive Assistant

Washington, DC

... to track and trace work through multiple workstreams. The successful candidate will have ... Voucher and Claims Tracking * Assist in managing the submissions of vouchers and certified claims ...

OBXtek

Executive Assistant

Washington, DC · On-site

$60 - $95/hr

... to track and trace work through multiple workstreams. The successful candidate will have ... Voucher and Claims Tracking * Assist in managing the submissions of vouchers and certified claims ...

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Assistant Track Trace information

What is an assistant track trace?

Assistant Track Trace jobs involve supporting the logistics team in monitoring and tracking shipments throughout the supply chain. These assistants help ensure that goods are transported efficiently and arrive at their destinations on time by updating records, communicating with carriers, and resolving issues related to shipment delays or discrepancies. The role often requires strong organizational and communication skills, as well as familiarity with tracking software and logistics processes. Assistants may also provide status updates to clients and help maintain accurate documentation for all shipments.

What are the key skills and qualifications needed to thrive as an assistant track trace, and why are they important?

To thrive as an Assistant Track Trace, you need strong attention to detail, organizational skills, and a background in logistics or supply chain management, often supported by a relevant diploma or certification. Familiarity with tracking systems, logistics software like SAP or Oracle, and proficiency in Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you stand out in this role. These skills are crucial for accurately monitoring shipments, resolving delays, and ensuring efficient supply chain operations.

What are some common challenges faced by an assistant track trace, and how can they be managed effectively?

Assistant Track Trace professionals often encounter challenges such as managing multiple shipments simultaneously, resolving discrepancies in tracking information, and maintaining clear communication with carriers and clients. Staying organized and utilizing logistics software can help keep track of shipment statuses efficiently. Building strong relationships with team members and external partners is also key to quickly resolving issues and ensuring timely deliveries. Proactive problem-solving and attention to detail are essential to successfully navigate these challenges.

What is the difference between Assistant Track Trace vs Assistant Logistics Coordinator?

AspectAssistant Track TraceAssistant Logistics Coordinator
Required CredentialsHigh school diploma, basic certifications in tracking systemsHigh school diploma, certifications in logistics or supply chain
Work EnvironmentWarehouse, transportation hubs, tracking centersOffice, warehouse, transportation sites
Employer & Industry UsageTransport, shipping, freight companiesLogistics, supply chain, distribution companies
Common Search & ComparisonYesYes

Assistant Track Trace focuses on monitoring and tracking shipments within transportation networks, ensuring timely delivery. In contrast, Assistant Logistics Coordinator handles broader logistics tasks, including scheduling, inventory, and coordination. Both roles support supply chain operations but differ in scope and responsibilities.

What are popular job titles related to Assistant Track Trace jobs in Washington?

For Assistant Track Trace jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Assistant Track Trace jobs in Washington look for?

The top searched job categories for Assistant Track Trace jobs in Washington are:

What cities in Washington are hiring for Assistant Track Trace jobs?

Cities in Washington with the most Assistant Track Trace job openings:

Assistant Track Trace jobs near you

Operations Support

A.P. Møller - Maersk A/S

Hanover, MD • On-site

$21 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Responsible for supporting final mile logistics operations across both B2B and B2C delivery channels. This role focuses on administrative and operational support, including billing, chargeback processing, invoice management, shipment recaps, and reporting.

Strong proficiency in Excel and Microsoft Office is essential for analyzing data, maintaining accurate records, and supporting daily operational activities. APPLY TODAY!

JOB SUMMARY:

The Operations Support is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments.

Essential Functions:

  • Answer incoming calls and provide excellent customer service to all callers

  • Monitor and respond to customer inquiries received through email

  • Make outgoing calls to follow-up on shipment status, resolve issues, and update customers

  • Track, trace, enter, and update shipments

  • Data Entry

  • Assist and support Pilot stations and cartage agents

  • Master outside customer applications

  • Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention

  • Perform other duties as assigned

SKILLS/COMPETENCIES:

  • Excellent oral and written communication and problem-solving skills

  • Technological aptitude using the internet and online tools

  • Ability to multitask

  • Excellent organizational skills with emphasis on detail

Company Benefits:

  • Medical

  • Dental

  • Vision

  • 401k + Company Match

  • Employee Assistance Program

  • Paid Time Off

  • Flexible Work Schedules (when possible)

  • And more!

Pay Range:

$21.00 - $23.50 per hour

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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