Assistant Track Supervisor Jobs in Union, SC (NOW HIRING)

About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited you want to join our team and recognize that our employees are the foundation of our success.

Mission Statement- York County provides quality public services in an open, efficient, and responsive manner. Vision Statement- York County provides an environment where all citizens and businesses can thrive and succeed. Core Values - Excellence through Professionalism Respect - respect builds bridges, not silos.

How we live it. Golden rule - treat others as you want to be treated. Dedicated- strong work ethic.

How we live it. Persistence, reliability and commitment to do your best. Integrity- do the right thing instead of what is convenient.

How we live it. Displaying strong moral principles. Knowledgeable- ready and able.

How we live it. Having the right competencies necessary for achievement. Friendly- service with a smile.

How we live it. Being respectful, pleasant and helpful to ALL. About our opportunity We are hiring a full-time (40 hours weekly), non-exempt Assistant Shift Supervisor with Public Safety Communications.

The purpose of this position is to answer e911, non-emergency and text to 911 calls for service, determining the nature of the emergency and produce an appropriate response; prioritize and dispatch law enforcement, emergency medical services and fire departments. Projected Salary Range/Pay Grade 114: $23.85 - $28.62, salary is determined based on qualifications. Our Total Compensation Package: Compensation - competitive market-rate pay, and negotiable based on qualifications

Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Parental Leave Bereavement Leave Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension Paid Vacation and Sick Time Expanded Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Duties and Responsibilities: Receives all e9-1-1, emergency and non-emergency telephone calls, text to 9-1-1 via online software calls, Telecommunications Device for the Deaf (TDD) calls for law enforcement, emergency medical services, fire services, coroner, fire marshal, emergency management, animal control, and other emergency agencies. Provides appropriate lifesaving information and pre-arrival instructions to the callers to stabilize the situation until the arrival of emergency services. Provides basic crisis counseling support to callers to avert potential self-hazard, suicide, or hostage situations.

Utilizes Computer Aided Dispatch (CAD) systems, Geographic Information Systems, MARVLIS, and other technology systems to accurately record and maintain information received from callers and emergency response personnel, determine location of emergencies, identify potential hazards, prioritize and manage resources and ensure efficient handling of calls for service. Utilizes communications systems to maintain radio and data communications with responders to provide timely and accurate information. Ensures responders are provided with all pertinent information via radio and mobile data systems to ensure their safety.

Maintains constant track of all field units to ensure their safety. Ensures all communications and Public Safety Answering Point (PSAP) operations are in compliance with and adhere to policies, procedures, protocols, and standards and applicable local, state, and federal laws. Ensures calls for service are answered and dispatched in accordance with County, Commission on Accreditation for Law Enforcement Agencies (CALEA), and National Fire Protection Association (NFPA) standards.

Serves as Training Officer for the assigned shift, training new Telecommunication Specialists on new polices and/or call taking or dispatching techniques. Monitors incoming/outgoing calls and radio traffic being processed by staff to ensure compliance with all applicable policies, procedures, and standards and that all pertinent/relevant information is documented in CAD. Ensures proper pre-arrival instructions are provided to callers in accordance with policy and procedures.

Receives and processes complaints from citizens, emergency response organizations, and other service entities. Works with staff for a resolution and provide appropriate documentation and reports to upper management. Utilizes National Crime Information Center (NCIC) system to enter updates, maintain and retrieve law enforcement information, obtain criminal histories and driver's license history, vehicle registrations, and other requested records and information.

In absence of supervisor, direct subordinate staff in determining appropriate actions to take in unique situations, maintaining safety of the public and responders, preservation of property and life, and the liability of the county. Performs related work as assigned. About you Minimum Education and Experience: Associate's Degree in Public Safety, Communications, Telecommunications or related field.

Three (3) years of e911 communication or related experience or an equivalent combination of education, training and experience. Certifications and Licenses: Association of Public Safety Communications Officials Emergency Medical Dispatch. Association of Public Safety Communications Officials Certified Supervisor.

Association of Public Safety Communications Officials Certified Fire Dispatch. Association of Public Safety Communications Officials Basic Telecommunicator. Association of Public Safety Communications Officials Certified Training Officer.

National Crime Information Center Certification. South Carolina Criminal Justice Academy Telecommunicator Certification. E911 Certification.

National Incident Management System 100 (Incident Command System), 200 (Incident Command System for Single Resources and Single Action Incidents), and 700 (National Incident Management System), IS-5.A. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities.

Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job.

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor.

Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations.

In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.