Assistant To General Manager Jobs in Riverside, CA

JOB SUMMARY:
The position provides managerial and administrative leadership to operate one franchise-owned
restaurant in the Lake Elsinore area under the direction of the General Manager. This is the 2nd
person in charge reporting to the General Manager and, when the General Manager is absent, is
the top manager present in the designated restaurant and is accountable for the restaurant and
operations at those times. This person directs the work of team members, both managers and
crew. The Assistant General Manager exercises discretion and independent judgment in
performing his or her duties in alignment with the scope of authority provided by General
Manager.
ESSENTIAL DUTIES:
1. With the General Manager, responsible for managing the restaurant, including oversight
over all store operations from production to guest service areas; direct the work of team
members, both managers and crew
2. Assist General Manager as necessary to ensure restaurant meets performance expectations
3. Coach and role model McDonald's guest and service experience behaviors, ensuring end-toend
consistency in service delivery, especially with crew members
4. Assist General Manager with designated people processes, including but not limited to: (a)
recruiting, interviewing, onboarding and training managers and crew; (b) assessing the work
of crew and providing performance feedback/evaluation and assigning training/development
plans; (c) preparing recommendations to support hiring, and employee status changes such
as promotions or terminations; (d) conducting performance reviews for all crew, and (e) making
hiring decisions in special situations approved by General Manager
5. Provide an environment that fosters continuous employee development, learning and
teamwork; set the example through coaching and personal development planning
6. Analyze restaurant labor and crew capability needs for crew under direction of General Manager;
prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules
are legally compliant and meet company practices
7. Manage inventory levels to meet operating needs and budget; prepare inventory forecasts
and ordering recommendations for General Manager approval, and ensure related activities
are coordinated (e.g., receiving deliveries); perform trend analysis on food costs to inform
planning
ADDITIONAL RESPONSIBILITIES:
1. Assist General Manager with Business Planning and Community Engagement as may be
required
2. Ensure food safety is always maintained and in accordance with procedures; ensure team
members understand their role and are up to date on training and procedures
3. With the General Manager, perform and assign maintenance activities to ensure restaurant
meets or exceeds standards of excellence (proactive planning, cleanliness, procedures);
collaborates with General Manager to ensure coverage at all times and troubleshooting emergencies
4. Assist General Manager with monitoring and implementing legal compliance measures in the
restaurant
5. Appraise team members' (both managers and crew) productivity and efficiency for the
purpose of recommending promotion, termination, or other change in status to General
Manager
6. Work with team members (both managers and crew) in the operation of the restaurant on
as needed basis, often concurrent with performing managerial duties
7. Other duties as assigned
PREFERRED QUALIFICATIONS:
• High School or GED required
• Demonstrated experience leading a team in in a fast-paced managed environment
• Strong leadership skills with the ability to coach and mentor team with professional
maturity
• Must possess strong business acumen, be independently motivated, assertive, and possess
ability to delegate effectively
• Achievement oriented with strong organizational, interpersonal and problem-solving skills
Strong oral & written communication skills; English language proficiency; an ability to
communicate in a second language
• 1-3 years customer service management experience or US military service
Ability to work full time with variable hours including early mornings, evenings, weekends
and/or holidays
EQUAL EMPLOYMENT OPPORTUNITY
Ajayi Hospitality Group Inc. (The Company) is committed to a policy
of Equal Employment Opportunity and will not discriminate against an applicant or employee on
the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or
military status, sexual orientation, gender identity/expression, genetic information, or any other
legally-recognized protected basis under federal, state or local laws, regulations or ordinances
REASONABLE ACCOMMODATIONS
Applicants with disabilities may be entitled to reasonable accommodation under the terms of
the Americans with Disabilities Act and certain state or local laws. A reasonable
accommodation is a change or adjustment to a job or work environment that will ensure an
equal employment opportunity without imposing an undue hardship on the operation of the
business.