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Assistant Ticket Operations Associate Jobs in Maryland

Actalent

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Responsible for gathering the necessary data to assist management with account specific decisions

Actalent

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Responsible for gathering the necessary data to assist management with account specific decisions

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in ... Responsible for gathering the necessary data to assist management with account specific decisions

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Responsible for gathering the necessary data to assist management with account specific decisions

Actalent

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Responsible for gathering the necessary data to assist management with account specific decisions

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in ... Responsible for gathering the necessary data to assist management with account specific decisions

TEK Systems

Sales Operations Associate II

Hanover, MD · On-site

$38K - $58K/yr

The Sales Operations Associate II role develops and delivers reporting that supports business ... updates * Assist with tracking and maintaining producer contest goals * Follow up with support ...

Gopuff

Operations Associate, Essex, #212

Essex, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Towson, #47

Towson, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Towson, #47

Towson, MD

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Baltimore, #95

Baltimore, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Essex, #212

Essex, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Baltimore, #95

Baltimore, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Woodlawn, #1622

Woodlawn, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Towson, #47

Towson, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Woodlawn, #1622

Woodlawn, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

Operations Associate, Baltimore, #95

Baltimore, MD · On-site

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Gopuff

$17.05/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Infographic showing various Assistant Ticket Operations Associate job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Business Operations Associate

Hanover, MD • On-site

Actalent
Business Management Consulting • 5 - 10K employees
Learn more about Actalentexternal

$21.63/hr

Full-time

Re-posted 4 days ago

Job description

Overview
Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in Hanover, MD!
Compensation
Hourly: $21.63
Bonus potential: up to $1000 per quarter
Schedule
Full Time | Permanent
Monday - Friday | 8:00 AM - 5:00 PM
Hybrid | 4 days in office - 1 day remote
About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.
Job Description
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.
Responsibilities
  • Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service and working with clients to resolve outstanding issues
  • Manage total accounts receivable with an aging in excess of $3.5 M
  • Auditing account specific reports to ensure accurate billing and client specific information
  • Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and FSG)
  • Responsible for gathering the necessary data to assist management with account specific decisions
  • Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
  • Assists/supports fulfillment of contract deliverables, billing and cash collections.
  • Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
  • Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements.
  • Utilize internal tools and customer tools to support Client requirements.
  • Establish and maintain client documentation files
  • Review and follow up on Audit results to ensure data integrity and compliance
  • Confirm assigned projects/programs/contracts are closed out, accurate, and complete
  • Oversee data governance of systems to ensure accurate reporting (Oasis and PSPC)

Qualifications
  • College degree or 2-3 years of relevant experience
  • Proficient in Microsoft Office (Excel and Word is required
  • Strong organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Ability to work independently and as a team player

About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.
Our Culture
The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:
  • Bringing their best selves to work every day in terms of caring, competitive spirit and character
  • Leading by example and working with purpose and pride
  • Committing to fostering an inclusive and safe workplace where everyone can be their authentic selves

Our Commitment
Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.
  • Actalent PRIDE
  • Empowered Women at Actalent
  • BIPOC
  • Military and First Responder
  • Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)

Our Corporate Social Responsibility Strategic Partnerships
We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:
  • BEYA - Black Engineer of the Year Awards
  • SHPE - Society of Hispanic Professional Engineers
  • Women of Color Stem Conference
  • Linkage's Women in Leadership Institute
  • Girlstart
  • SAE Foundation
  • SMASH
  • National Urban League
  • SASE - Society of Asian Scientists and Engineers

Allegis Group Foundation
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices
#actalentinternal #LI-Onsite
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About Actalent

Sourced by ZipRecruiter

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Social media

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