Teller Supervisor
Brunswick, GA · On-site
$19.50 - $26.50/hr
Provide backup support and coverage for teller line and MSRs during high-volume periods or absences. * Assist in the documentation of employee performance and participate in disciplinary actions when ...
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Teller Supervisor
Brunswick, GA · On-site
$19.50 - $26.50/hr
Provide backup support and coverage for teller line and MSRs during high-volume periods or absences. * Assist in the documentation of employee performance and participate in disciplinary actions when ...
Head Teller
Snellville, GA · On-site
$17.75 - $22.25/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Snellville, GA · On-site
$17.75 - $22.25/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Buford, GA · On-site
$18.75 - $23.50/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Buford, GA · On-site
$18.75 - $23.50/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $67K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $67K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Mcdonough, GA · On-site
$18.75 - $23.50/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Mcdonough, GA · On-site
$18.75 - $23.50/hr
Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...
Head Teller
Watkinsville, GA · On-site
$18 - $22/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Watkinsville, GA · On-site
$18 - $22/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
ARGO Teller Technical Analyst -- The ARGO Teller Technical Analyst supports and maintains branch ... Participate in UAT testing * Assist with production deployments ⸻ 6. Monitoring & Reporting
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Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
ARGO Teller Technical Analyst -- The ARGO Teller Technical Analyst supports and maintains branch ... Participate in UAT testing * Assist with production deployments ⸻ 6. Monitoring & Reporting
Head Teller
Watkinsville, GA · On-site
$18 - $22/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Watkinsville, GA · On-site
$18 - $22/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Watkinsville, GA · On-site
$18/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Head Teller
Watkinsville, GA · On-site
$18/hr
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures * Assist customers with account inquiries, deposits, withdrawals ...
Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
ARGO Teller Technical Analyst -- The ARGO Teller Technical Analyst supports and maintains branch ... testing • Assist with production deployments ⸻ 6. Monitoring & Reporting • Track system ...
Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
ARGO Teller Technical Analyst -- The ARGO Teller Technical Analyst supports and maintains branch ... testing • Assist with production deployments ⸻ 6. Monitoring & Reporting • Track system ...
Teller Part Time - Floating
Norcross, GA · On-site
$15 - $18.75/hr
May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates * Perform other related duties as assigned Qualifications * High school diploma ...
Teller Part Time - Floating
Norcross, GA · On-site
$15 - $18.75/hr
May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates * Perform other related duties as assigned Qualifications * High school diploma ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Essential Duties and Responsibilities: * Assist customers with transactional needs according to ... teller station, etc. * Demonstrate knowledge of available products and services, and educate ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Essential Duties and Responsibilities: * Assist customers with transactional needs according to ... teller station, etc. * Demonstrate knowledge of available products and services, and educate ...
Teller
Valdosta, GA · On-site
$13 - $16.25/hr
... drawer like a pro, and assist members with everything from account updates to product ... At least 6 months of teller experience in a bank or credit union - or 1 year of solid cash-handling ...
Teller
Valdosta, GA · On-site
$13 - $16.25/hr
... drawer like a pro, and assist members with everything from account updates to product ... At least 6 months of teller experience in a bank or credit union - or 1 year of solid cash-handling ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Essential Duties and Responsibilities: * Assist customers with transactional needs according to ... teller station, etc. * Demonstrate knowledge of available products and services, and educate ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Essential Duties and Responsibilities: * Assist customers with transactional needs according to ... teller station, etc. * Demonstrate knowledge of available products and services, and educate ...
Assistant Teller information
What is an assistant teller?
Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.
What are the key skills and qualifications needed to thrive as an assistant teller?
To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.
What are some common challenges an assistant teller might face during peak banking hours, and how can they effectively manage these situations?
During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.
What is the difference between Assistant Teller vs Teller?
| Aspect | Assistant Teller | Teller |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic cash handling skills | High school diploma or equivalent; cash handling experience |
| Work Environment | Bank branches, assisting senior tellers | Bank branches, directly serving customers |
| Job Responsibilities | Supporting tellers, handling transactions under supervision | Processing customer transactions, deposits, withdrawals |
The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.
Is it easy to get hired as an assistant teller?
Getting hired as an assistant teller generally depends on the candidate's customer service skills, basic math knowledge, and ability to handle cash transactions. Employers often look for a high school diploma or equivalent, and some positions may require previous retail or banking experience. The hiring process typically involves an interview and a background check, but entry-level roles are usually accessible to those with minimal experience.
What are the most commonly searched types of Teller jobs in Georgia?
The most popular types of Teller jobs in Georgia are:
What cities in Georgia are hiring for Assistant Teller jobs?
Cities in Georgia with the most Assistant Teller job openings:
Key responsibilities
Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
Recognize and refer customer needs and cues to the appropriate bank platform for additional needs-based conversations.
Assist the Head Teller with operational procedures, including balancing, supplies ordering, and branch assessments.
Renasant Bank rating
6.0
Based on 12 frontline employees who took The Breakroom Quiz
155th of 174 rated banks
Job description
Overview
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
Qualifications
For all Senior Tellers:
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
- Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
- Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
- Execute the Renasant Bank service standards in every customer and teammate interaction
- Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
- Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
- Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
- Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
- Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
- Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
- May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
- Perform other related duties as assigned
Qualifications
- High school diploma or equivalent required
- 1 year teller experience and/or previous cash handling experience preferred
- 6 months of customer service experience preferred
- Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
- 10-Key skills
- Mathematical skills, including the ability to count cash and coin in a fast paced environment
- Good interpersonal skills
- Effective written and verbal communication skills
- Knowledge of and the ability to learn bank products and solutions
- Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Tellers:
- Minimum of 1 year successful teller experience
- Minimum of 1 year previous back-up Head Teller experience required
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
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