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Assistant Telecommunications Administrator Jobs (NOW HIRING)

Self Help

Network Administrator

Durham, NC · Remote

Plan, recommend and assist in the design of infrastructure systems, including ERP,Cloud, on ... Troubleshoot and resolve all IT data/cloud/telecommunication/etc. related problems. Perform other ...

Self Help

Network Administrator

Durham, NC · On-site

... assist in the design of infrastructure systems, including ERP, Cloud, on-premises, telecommunications, Security, vendor relations, BCP/DR, and all other IT facets. • Troubleshoot and resolve all ...

Johnson County Kansas

Network Administrator

Olathe, KS · On-site

$32.93 - $49.40/hr

... telecommunication environment. * Proposes, develops, prepares detailed specifications for ... All County employees may be called upon to assist other departments/agencies in a declared ...

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Assistant Telecommunications Administrator information

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$26K

$68.2K

$136.5K

How much do assistant telecommunications administrator jobs pay per year?

As of Jun 12, 2026, the average yearly pay for assistant telecommunications administrator in the United States is $68,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by an Assistant Telecommunications Administrator, and how can they be managed effectively?

Assistant Telecommunications Administrators often encounter challenges such as managing multiple network issues simultaneously, adapting to rapidly evolving technologies, and ensuring system uptime. Effective time management and prioritization are key to addressing urgent incidents while maintaining routine maintenance. Regular communication with IT teams and end users also helps in resolving problems efficiently and staying updated on network performance. Continuous learning and professional development are essential for keeping up with new equipment and protocols.

What are Assistant Telecommunications Administrators?

Assistant Telecommunications Administrators support the management and maintenance of an organization's telecommunications systems, such as phone networks, internet connectivity, and related hardware. They help ensure reliable communication services by assisting with troubleshooting, system updates, and equipment installations. These professionals often work under the supervision of a lead administrator, handling daily operational tasks and responding to user issues. Their role is essential for keeping communication systems efficient, secure, and up to date.

What is the difference between Assistant Telecommunications Administrator vs Telecommunications Technician?

AspectAssistant Telecommunications AdministratorTelecommunications Technician
CredentialsAssociate's or Bachelor's in IT, Telecommunications, or related field; certifications like CompTIA Network+High school diploma or equivalent; technical certifications often preferred
Work EnvironmentOffice settings, administrative tasks, system oversightFieldwork, installation, maintenance of telecom equipment
Employer & Industry UsageTelecom companies, IT departments, large organizationsTelecom service providers, network installation companies
Common Search & ComparisonFocuses on administrative support and system managementFocuses on technical installation and troubleshooting

The Assistant Telecommunications Administrator typically handles administrative and oversight tasks within telecom systems, requiring more office-based work and higher-level certifications. In contrast, Telecommunications Technicians focus on hands-on installation, maintenance, and repair of telecom equipment. Both roles are essential in the telecom industry but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as an Assistant Telecommunications Administrator, and why are they important?

To thrive as an Assistant Telecommunications Administrator, you need a solid understanding of telecommunications systems, networking principles, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with telecom management software, VoIP systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These competencies ensure reliable network performance, timely troubleshooting, and efficient collaboration with users and technical teams.
What cities are hiring for Assistant Telecommunications Administrator jobs? Cities with the most Assistant Telecommunications Administrator job openings:
What are the most commonly searched types of Telecommunications Administrator jobs? The most popular types of Telecommunications Administrator jobs are:
What states have the most Assistant Telecommunications Administrator jobs? States with the most job openings for Assistant Telecommunications Administrator jobs include:
Assistant Telecommunications Administrator jobs near you
Telecommunications Specialist (Hybrid)

Telecommunications Specialist (Hybrid)

A.C. Coy

Raleigh, NC • Hybrid

Other

Posted 10 days ago

Job description

Overview
  • Tier One Technologies is seeking a Telecommunications Specialist to provide technical support to various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment to our US Government client.
  • This hybrid Contract-to-Hire position will be located in Raleigh, NC. 
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
Responsibilities
  • Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software.
  • Schedule and coordinate network service installations based on project specifications.
  • Report and track daily tasks in Excel spreadsheets.
  • Work on ServiceNow tickets.
  • Perform data analysis, capture, and review of metrics, and provide management reports as requested.
  • Manage extraction of data from ServiceNow to create next-day reports of outages.
  • Coordinate new upgrades and enhancements.
  • Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects.
  • Responsible for the ordering, tracking, and overall coordination required for circuit installations.
  • Support and work with vendors on the day-to-day activities of the WAN escalations and assist in answering vendor calls.
  • Use provisioning tools to process customer service orders and activate service.
  • Understand all allied vendors and systems and processes from order submission to completion & troubleshooting.
  • Maintain a keen understanding of all vendors SLAs.
  • Pro-actively communicate progress, critical timelines, and delays/obstacles to Project Managers and Management and seek opportunities to improve processes
  • Work with the ServiceNow ticketing system and vendor ticket reporting to ensure vendors resolve issues on time and close the requests on time
Qualifications
  • Associate Degree and 3+ years of IT work experience; or an additional 2 years of work experience can be substituted for the degree.
  • 3+ years of applicable network experience and support.
  • Strong knowledge of SD-WAN, data circuits and network troubleshooting.
  • Experience with ServiceNow.
  • Proficiency with MS Office Suite, especially Excel and Teams
  • Trouble shooting knowledge of router, switch and modem connections and setup.
  • Remote connections using VPN, Putty and or SSH.
  • Prior T2 network support experience is a plus.
  • Strong customer service experience as you will be instrumental in establishing customer relationships.
  • Must be flexible and willing to work on-call, overnights and weekends as needed.
  • Excellent organizational and communication skills.
  • Must be able to obtain Public Trust Clearance.
  • All candidates must be a US Citizen or have permanent residence status (Green Card).
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.
Employment Type: OTHER
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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