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Assistant Technical Support Engineer Jobs in Indiana

Technical Support Special II

Granger, IN · On-site

$33K - $42K/yr

Projects Coordination: * Assist the Manager with small to medium project management related ... Basic Cisco switch diagnostics and programming. * Basic Active Directory additions, deletions, and ...

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... assist in the development of innovative ways to automate and scale our network. You will launch ...

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Assistant Technical Support Engineer information

What engineers make $300,000 a year?

Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High-paying engineering positions often require specialized knowledge, advanced degrees, and sometimes certifications, with compensation influenced by industry, location, and company size.

What does a technical support assistant do?

A technical support assistant helps users troubleshoot hardware and software issues, providing guidance to resolve technical problems. They often use diagnostic tools, document support cases, and communicate solutions clearly, typically working in customer service or IT environments. Strong communication skills and basic knowledge of computer systems are essential for this role.

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, extensive experience, and work in high-demand industries or companies with competitive compensation packages.

Is AI replacing tech support?

Assistant Technical Support Engineers use AI tools to assist in troubleshooting and resolving technical issues, but AI is not replacing the role entirely. Human expertise remains essential for complex problems, customer communication, and personalized support, making AI a complement rather than a substitute in tech support environments.
What cities in Indiana are hiring for Assistant Technical Support Engineer jobs? Cities in Indiana with the most Assistant Technical Support Engineer job openings:
CNC Programmer - Engineering Support - 1st Shift

CNC Programmer - Engineering Support - 1st Shift

V2X

Indianapolis, IN • On-site

$25.25 - $34.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


V2X rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

55th of 369 rated engineering


Job description

Overview
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
V2X is looking for a CNC Programmer - Engineering Support - 1st Shift to join our team! We are seeking candidates at the Indianapolis site. The individual will provide various types of engineering support in a machine shop environment. Essential Tasks: The following is a sample of the various tasking required of a Technical Support Engineer II. The omission of specific responsibilities does not exclude them from the position if the tasking is comparable or logically associated to the position. • Creating and modifying CNC programming for various pieces of production equipment. • Perform set-ups and prove-out programs on various CNC Mills, Wire EDM Machines and lathes. • Must be able to read, interpret GD&T, and analyze engineering drawings, computer-aided design (CAD) files, production planning documents, technical documents, and technical manuals.
Responsibilities
Essential Tasks:
The following is a sample of the various tasking required of a Technical Support Engineer II. The omission of specific responsibilities does not exclude them from the position if the tasking is comparable or logically associated to the position.
• Creating and modifying CNC programming for various pieces of production equipment.
• Perform set-ups and prove-out programs on various CNC Mills, Wire EDM Machines and lathes.
• Must be able to read, interpret GD&T, and analyze engineering drawings, computer-aided design (CAD) files, production planning documents, technical documents, and technical manuals.
• Create or review machining process plans for required tasking steps and the associated labor hour content. Make controlled changes to work plans, assignments, or methods necessary to effectively accomplish the task.
• Reviews documents, drawings, preliminary layouts, sketches, and notes to determine processes to fabricate prototype and production assemblies.
• Ability to support manufacturing floor, ensuring timely resolution to technical issues.
• Reviews and develops machining and sheet metal fabrication labor estimates.
• Maintain/modify existing and implement new statistical process controls.
• Provides manufacturing capability reviews and labor estimates.
• Assist or train Machine Shop personal with set-ups and operation of multi- axis CNC Equipment.
• Perform related work as required.
Qualifications
Minimum Educational / Work Experience Requirements:
• High school graduate or GED required.
• Bachelor's Degree in STEM preferred but not required.
• A minimum 6 years' experience, or combination of training and experience programming, performing set-up's, operating CNC Equipment, and troubleshooting complex multi-axis fabrication projects on various CNC machines with multiple controller configurations.
• Previous experience generating CNC programs with MasterCam and Pro-E (Creo) or similar CAD/CAM software.
• Two years working with quality systems and processes.
• Must possess extensive knowledge of machining ferrous and non-ferrous materials as well as plastics, fiber, and rubber materials.
• Must have a strong working knowledge of various types of cutting tools and the ability to determine/ calculate correct speeds and feed rates.
Computer Skills:
• Proficiency in Microsoft Office with a particular emphasis on Excel. Familiarity with SAP or similar Enterprise Resource Planning software is a plus.
• Previous experience generating CNC programs with MasterCam and Pro-E (Creo).
• Previous experience with data repositories.
Communication Skills:
• Excellent written and verbal communication skills are a must.
• Ability to communicate technical concerns within and outside of job function (e.g., Engineering, Mission Assurance, customers, vendor, etc.) regarding policies, practices, and procedures.
• Strong people skills with the ability to handle difficult discussions.
Security Requirements:
The candidate must meet the requirements necessary to obtain a U.S. Government Security Clearance.
Physical Requirements:
Significant standing, walking, moving, sitting, climbing stairs, carrying, bending, reaching, and handling are part of the daily routine. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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About V2X

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1945