Fort Wayne, IN · Hybrid
$89K - $148K/yr
Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your ...
Fort Wayne, IN · Hybrid
$89K - $148K/yr
Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your ...
Fort Wayne, IN · On-site
$89K - $148K/yr
Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your ...
Fort Wayne, IN · On-site
$89K - $148K/yr
Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your ...
Government CAC/PIV The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers ...
Government CAC/PIV The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure ... Engineer Productivity and customer satisfaction scores . * Process Enhancement: Continuously ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure ... Engineer Productivity and customer satisfaction scores . * Process Enhancement: Continuously ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure ... Engineer Productivity and customer satisfaction scores . * Process Enhancement: Continuously ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure ... Engineer Productivity and customer satisfaction scores . * Process Enhancement: Continuously ...
$70K - $90K/yr
Collaborate directly with engineering, sales, manufacturing, and industry partners * Help customers ... Work with customers to understand welding challenges and recommend effective solutions * Assist ...
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$70K - $90K/yr
Collaborate directly with engineering, sales, manufacturing, and industry partners * Help customers ... Work with customers to understand welding challenges and recommend effective solutions * Assist ...
Escalation & Engineering Support * Data Preparation: Ensure all required data collected during the ... Escalate complex technical issues to Support Engineers ensuring the case has all necessary context ...
Escalation & Engineering Support * Data Preparation: Ensure all required data collected during the ... Escalate complex technical issues to Support Engineers ensuring the case has all necessary context ...
TrackWise Support Engineer Location: Indianapolis JD Primary Responsibilities ... Provide technical support for TrackWise users, troubleshooting and resolving issues promptly.
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TrackWise Support Engineer Location: Indianapolis JD Primary Responsibilities ... Provide technical support for TrackWise users, troubleshooting and resolving issues promptly.
$90K - $110K/yr
As a Senior Technical Support Engineer, you will work in a people-first culture to support and ... assist you.
$90K - $110K/yr
As a Senior Technical Support Engineer, you will work in a people-first culture to support and ... assist you.
Indianapolis, IN · On-site
$79K - $102K/yr
The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers. Job Functions * Be the ...
Indianapolis, IN · On-site
$79K - $102K/yr
The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers. Job Functions * Be the ...
La Porte, IN · On-site
$28 - $30/hr
Partner with Engineering, Network Operations, and Product teams to resolve defects and improve ... technical support, networking, or ISP environments, including Tier 2/3 support. * Deep ...
La Porte, IN · On-site
$28 - $30/hr
Partner with Engineering, Network Operations, and Product teams to resolve defects and improve ... technical support, networking, or ISP environments, including Tier 2/3 support. * Deep ...
La Porte, IN · On-site
$28 - $30/hr
Partner with Engineering, Network Operations, and Product teams to resolve defects and improve ... technical support, networking, or ISP environments, including Tier 2/3 support. * Deep ...
La Porte, IN · On-site
$28 - $30/hr
Partner with Engineering, Network Operations, and Product teams to resolve defects and improve ... technical support, networking, or ISP environments, including Tier 2/3 support. * Deep ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
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... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
Quick apply
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
... supporting all facets of Tech transfer, Process Validation, GMP Floor Support, and Continued ... Lead root cause investigations for complex manufacturing issues and assist in developing ...
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
Indianapolis, IN · On-site
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
Indianapolis, IN · On-site
Provide technical sales support within a defined region across the Americas * Work with Territory Sales Managers and engineering teams to support new and existing customer applications * Assist in ...
Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors * Support application lifecycle activities ...
Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors * Support application lifecycle activities ...
| Aspect | Assistant Technical Support Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like CompTIA A+ | Bachelor's degree often preferred, relevant certifications |
| Work Environment | Entry-level support, supervised tasks, team-based | More independent troubleshooting, client interaction |
| Employer & Industry Usage | IT service providers, tech companies, hardware vendors | Similar industries, often with more complex issues |
The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.
$89K - $148K/yr
Full-time
Re-posted 19 days ago
As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am to 6pm GST. Rare late shift work and on-call work on an as-needed basis.
Primary work location: 1950 West Cook Road, Fort Wayne, Indiana
What you will do:
What you need:
Required
Preferred:
United States of America Pay Ranges:
View the U.S. work location and transparency guide to find the pay range for your location.
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
