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Assistant Tech Jobs in Vermont (NOW HIRING)

Passumpsic Savings Bank

IT Technician 1

Saint Johnsbury, VT · On-site

$23.84 - $29.50/hr

The position provides internal IT support to Bank employees by performing a variety of information ... Essential Duties and Responsibilities: * Assist and support users with the use of core banking ...

University of Vermont Health

MRI Tech

Burlington, VT · On-site

$39.39 - $62.12/hr

The candidate must possess inherent compassion for patients with claustrophobia and provide mechanisms to assist the patient in overcoming their discomfort. The Technologist operates under the ...

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Assistant Tech information

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

What is the role of an assistant technician?

An assistant technician supports technical staff by performing routine maintenance, troubleshooting equipment, and assisting with installations or repairs. They often work under supervision, use tools and diagnostic software, and may need basic certifications or technical training to perform their duties effectively.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic knowledge of computer systems, tools, and certifications like CompTIA A+.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.
What are the most commonly searched types of Tech jobs in Vermont? The most popular types of Tech jobs in Vermont are:
What cities in Vermont are hiring for Assistant Tech jobs? Cities in Vermont with the most Assistant Tech job openings:
Assistant Tech jobs near you

IT Technician 1

Passumpsic Savings Bank

Saint Johnsbury, VT • On-site

$23.84 - $29.50/hr

Full-time

Re-posted 12 days ago

Job description


Passumpsic Bank is a community bank with offices located in Vermont and New Hampshire. We are committed to serving our customers wherever life takes them.


We are looking for a bright, energetic and highly motivated individual to join our organization as an IT Technician. If you have a passion for and expertise in IT Support, are a proactive problem solver, you work well in a team environment and are interested in helping us take our IT Department to the next level then this is the job for you!


Position Summary:


The position provides internal IT support to Bank employees by performing a variety of information technology support duties in order to ensure smooth delivery of technology services. Monitors, operates, coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, and equipment maintenance and repair. Consults and cooperates with other IT support staff. Technicians may also set up computer equipment, schedule maintenance and be the main point of contact for employees who are experiencing computer issues.


Essential Duties and Responsibilities:


  • Assist and support users with the use of core banking applications, standard software, Windows, Google Workplace and other related banking business solutions. Answer, evaluate, and prioritize incoming telephone, voicemail, email, and ticket requests for assistance promptly and with overall positive satisfaction. Escalate to other IT staff as appropriate while still being responsible for the prompt resolution of the request.

  • Work with third-party vendors to coordinate banking industry specific software installations, upgrades, technical support requests and monitor vendor accountability.

  • Create and update documentation on established Technical Support procedures and processes, problem resolution steps, and escalation procedures. Make recommendations to management on updates and changes needed.

  • Coordinate and/or develop training to coach, mentor or train co-workers on changes to applications as they are installed, updated or removed.

  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities -- knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.


We are a workplace that highly values the contribution of our people. We believe if we work together we can accomplish amazing feats for our community. To this end we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, everyone wins.


With a full line of financial products and services, as well as expert financial advice, we’re a proven partner in the prosperity of our communities. We focus on improving the world around us with a sincere commitment to our customers' success.


If you have questions about this position description, please feel free to ask.