GCO Tools & Technology Lead
Reno, NV · On-site
Scope spans GCO technology broadly, including the CaaS (contact-center-as-a-service) solution and telephony, alongside the enterprise AI assistant platform and its agent-development tooling. The Role
Reno, NV · On-site
Scope spans GCO technology broadly, including the CaaS (contact-center-as-a-service) solution and telephony, alongside the enterprise AI assistant platform and its agent-development tooling. The Role
Reno, NV · On-site
Scope spans GCO technology broadly, including the CaaS (contact-center-as-a-service) solution and telephony, alongside the enterprise AI assistant platform and its agent-development tooling. The Role
Reno, NV · On-site
$20 - $26/hr
Support technologists and clinical staff with patient positioning and basic procedural assistance ... Follow established protocols, workflows, and safety guidelines * Assist with starting IVs when ...
Reno, NV · On-site
$20 - $26/hr
Support technologists and clinical staff with patient positioning and basic procedural assistance ... Follow established protocols, workflows, and safety guidelines * Assist with starting IVs when ...
Las Vegas, NV · On-site
$20 - $25/hr
X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role combines diagnostic ...
Quick apply
Las Vegas, NV · On-site
$20 - $25/hr
X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role combines diagnostic ...
Las Vegas, NV · On-site
$20 - $25/hr
X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role combines diagnostic ...
Quick apply
Las Vegas, NV · On-site
$20 - $25/hr
X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role combines diagnostic ...
Las Vegas, NV · On-site
$101K - $116K/yr
... technology support experience ... The Assistant Director works closely with the school's associated clinical practice, UNLV Health ...
Las Vegas, NV · On-site
$101K - $116K/yr
... technology support experience ... The Assistant Director works closely with the school's associated clinical practice, UNLV Health ...
Las Vegas, NV · On-site
$20 - $25/hr
Vision insurance X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role ...
Quick apply
Las Vegas, NV · On-site
$20 - $25/hr
Vision insurance X-Ray Technician / Medical Assistant - Orthopedic Practice We are seeking a Licensed/Certified X-Ray Tech & Medical Assistant to join our busy orthopedic practice. This dual role ...
Reno, NV · On-site
$25.30 - $31.62/hr
The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ... Support workstation moves, adds, and changes across clinic and administrative spaces. * Assist with ...
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Reno, NV · On-site
$25.30 - $31.62/hr
The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ... Support workstation moves, adds, and changes across clinic and administrative spaces. * Assist with ...
Reno, NV · Hybrid
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Monitor SaaS utilization to eliminate redundant tools, optimize license tiers, and assist ...
Reno, NV · Hybrid
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Monitor SaaS utilization to eliminate redundant tools, optimize license tiers, and assist ...
Reno, NV · On-site
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Monitor SaaS utilization to eliminate redundant tools, optimize license tiers, and assist ...
Reno, NV · On-site
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Monitor SaaS utilization to eliminate redundant tools, optimize license tiers, and assist ...
Sparks, NV · On-site
$22 - $30.25/hr
IT Support Technician The IT Support Technician is responsible for providing technical support and ... Install, configure, and maintain computer systems, applications, and peripherals. * Assist ...
Sparks, NV · On-site
$22 - $30.25/hr
IT Support Technician The IT Support Technician is responsible for providing technical support and ... Install, configure, and maintain computer systems, applications, and peripherals. * Assist ...
Sparks, NV · On-site
$22 - $30.25/hr
IT Support Technician The IT Support Technician is responsible for providing technical support and ... Install, configure, and maintain computer systems, applications, and peripherals. * Assist ...
Sparks, NV · On-site
$22 - $30.25/hr
IT Support Technician The IT Support Technician is responsible for providing technical support and ... Install, configure, and maintain computer systems, applications, and peripherals. * Assist ...
Sparks, NV · On-site
$70 - $90/hr
Train and assist executives in using new technology and software applications. * Monitor and maintain system performance, ensuring minimal downtime and optimal functionality. * Document and update ...
Sparks, NV · On-site
$70 - $90/hr
Train and assist executives in using new technology and software applications. * Monitor and maintain system performance, ensuring minimal downtime and optimal functionality. * Document and update ...
The Surgical Technologist will play a critical role in supporting safe, efficient, and high-quality ... Anticipate the needs of the surgeon and surgical team during procedures * Assist with patient ...
The Surgical Technologist will play a critical role in supporting safe, efficient, and high-quality ... Anticipate the needs of the surgeon and surgical team during procedures * Assist with patient ...
The Surgical Technologist will play a critical role in supporting safe, efficient, and high-quality ... Anticipate the needs of the surgeon and surgical team during procedures * Assist with patient ...
The Surgical Technologist will play a critical role in supporting safe, efficient, and high-quality ... Anticipate the needs of the surgeon and surgical team during procedures * Assist with patient ...
At Voyager Technologies, we're building technologies that protect lives, expand frontiers and ... security requirements. * Assist with local network, conference room, printer, lab, and ...
New
At Voyager Technologies, we're building technologies that protect lives, expand frontiers and ... security requirements. * Assist with local network, conference room, printer, lab, and ...
New
Reno, NV · On-site
At Voyager Technologies, we're building technologies that protect lives, expand frontiers and ... security requirements. * Assist with local network, conference room, printer, lab, and ...
New
Reno, NV · On-site
At Voyager Technologies, we're building technologies that protect lives, expand frontiers and ... security requirements. * Assist with local network, conference room, printer, lab, and ...
New
Reno, NV · On-site
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
Reno, NV · On-site
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
Install software, updates, drivers, and security patches. * Assist employees with basic computer and technology questions. * Troubleshoot Wi-Fi, Ethernet, VPN, and basic network connectivity issues ...
Quick apply
Install software, updates, drivers, and security patches. * Assist employees with basic computer and technology questions. * Troubleshoot Wi-Fi, Ethernet, VPN, and basic network connectivity issues ...
Reno, NV · On-site
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
Reno, NV · On-site
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
Reno, NV · On-site
$52 - $76/hr
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
New
Reno, NV · On-site
$52 - $76/hr
With continuous growth and investment in new facilities and technology, ROC provides a forward ... Perform initial instrument, sharps and sponge counts with the circulator; * Assist the team members ...
New
| Aspect | Assistant Tech | Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications vary | High school diploma or equivalent; technical certifications often preferred |
| Work Environment | Assist with technical tasks under supervision, often in retail or support settings | Perform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field |
| Employer & Industry Usage | Common in retail, customer support, and entry-level tech roles | Found in manufacturing, IT, electronics, and technical service industries |
Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.
The most popular types of Tech jobs in Nevada are:
Cities in Nevada with the most Assistant Tech job openings:
Serve as the operations liaison for technology across GCO, supporting and coordinating technology support and changes.
Maintain and curate the GCO Technology Catalog, including tracking dependencies, integrations, and lifecycle status.
Coordinate User Acceptance Testing (UAT) for technology changes, defining standards, managing test cycles, and obtaining sign-off.
8.3
Based on 44 frontline employees who took The Breakroom Quiz
36th of 154 rated financial services
Acts as the operations liaison for technology across GCO, partnering with the HR and Finance Technology Leaders to support technology from an operational standpoint and maintain a clear view of the technology supporting GCO, including emerging technology. Maintains the consolidated GCO Technology Catalog and coordinates User Acceptance Testing for technology changes across GCO, working with Corporate Platforms and IT rather than replacing their systems, and bridges the AI Business Architects with Corporate Platforms and vendors. Scope spans GCO technology broadly, including the CaaS (contact-center-as-a-service) solution and telephony, alongside the enterprise AI assistant platform and its agent-development tooling.
The Role
Serve as the operations liaison for technology across GCO, partnering with the HR and Finance Technology Leaders to support technology from an operational standpoint
Curate and maintain the GCO Technology Catalog (ownership, dependencies, integrations, and lifecycle status), drawing on existing IT and platform systems rather than replacing them
Track and assess emerging technology relevant to GCO; partner with Process and Corporate Platforms on platform selection for emerging needs
Act as the UAT layer across GCO: define UAT standards, coordinate test cycles, set entry and exit criteria, and manage sign-off for technology changes
Bring the CaaS solution and telephony into the catalog and the UAT layer, coordinating changes with the vendor and IT
Own the approved AI toolset and the configuration and integration standards across platforms, including the enterprise AI assistant and agent-development tooling
Receive standardized, build-ready packages from the Implementation architect and drive them to delivery with Corporate Platforms
Safeguard data access and the technical Responsible-AI controls; supply platform quality and performance data for the maturity readout
Coordinate release readiness, cutover, and the transition to post-launch support with Corporate Platforms and IT
The Requirements
8+ years in technology delivery, platform management, or technology operations at enterprise scale
Demonstrated experience building and maintaining a technology catalog, CMDB, or equivalent technology inventory
Experience running UAT across multiple systems, including entry and exit criteria and formal sign-off
Hands-on experience with contact center / telephony platforms (CaaS / CCaaS), for example Genesys, NICE, Five9, or equivalent
Experience coordinating build and integration work across internal platform teams and vendors
Bachelor's degree in relevant field or equivalent experience
PREFERRED QUALIFICATIONS
Insurance or financial services background
ServiceNow and ITSM tooling
Experience with enterprise AI assistant platforms
CORE COMPETENCIES
Technical breadth across platforms, integrations, and telephony
Operational partnership across HR, Finance, IT, and vendor technology teams
Test and release discipline
Documentation and cataloging rigor
Translating architecture into delivered, operable technology
SUCCESS MEASURES (FIRST 12 MONTHS)
GCO Technology Catalog established and adopted as the agreed GCO reference, covering AI platforms, the CaaS solution, and telephony, aligned to IT's enterprise systems
Operating rhythm established with the HR and Finance Technology Leaders
GCO UAT framework operational with defined entry and exit criteria and sign-off applied across technology changes
CaaS and telephony changes running through the catalog and the UAT layer
Build-ready packages delivered with Corporate Platforms against agreed standards
Approved AI toolset and integration standards published and maintained
WTW is an Equal Opportunity Employer
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