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Assistant System Analyst Jobs in Massachusetts (NOW HIRING)

Talent Groups

Technical Systems Analyst

Boston, MA · On-site

Analyze incident trends and recommend opportunities for process and service improvements ... or system enhancements. * Review ITSM/change-management requests and assist with assessing ...

New

benchmark

HRIS Systems Analyst

Waltham, MA

The HRIS Systems Analyst reports directly to the IT Applications Manager. This entry-level position ... System Administration * Assist with day-to-day maintenance and administration of Dayforce and UKG ...

Goodwin

HRIS Analyst, Workday - Boston office

Boston, MA · On-site

Create and maintain EIBs to support mass data updates and system processes. * Assist in development ... Requires excellent analytical skills with a demonstrated understanding of the concepts and issues ...

MIT Lincoln Laboratory

Systems Analyst

Lexington, MA · On-site

The Group is seeking a Systems Analyst (Assistant Staff) to contribute to multidisciplinary teams carrying out high-visibility studies and to routinely convey research in a clear, concise manner to a ...

MIT Lincoln Laboratory

Systems Analyst

Lexington, MA · On-site

The Group is seeking a Systems Analyst (Assistant Staff) to contribute to multidisciplinary teams carrying out high-visibility studies and to routinely convey research in a clear, concise manner to a ...

MIT Lincoln Laboratory

Systems Analyst

Lexington, MA · On-site

The Group is seeking a Systems Analyst (Assistant Staff) to contribute to multidisciplinary teams carrying out high-visibility studies and to routinely convey research in a clear, concise manner to a ...

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All JobsSystem Analyst JobsAssistant System Analyst JobsAssistant System Analyst Jobs in Massachusetts

Assistant System Analyst information

See Massachusetts salary details

$30.6K

$78.3K

$149.6K

How much do assistant system analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for assistant system analyst in Massachusetts is $78,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $91,200.00 per year, depending on experience, location, and employer.

What is an assistant system analyst?

Assistant System Analysts are entry-level IT professionals who help design, implement, and maintain computer systems and software for organizations. They support senior analysts by gathering user requirements, troubleshooting issues, and conducting system testing. Their role often involves documentation, data analysis, and collaborating with other team members to improve efficiency and solve technical problems. Assistant System Analysts serve as a bridge between end-users and developers, ensuring technology solutions meet business needs.

What are the key skills and qualifications needed to thrive as an assistant system analyst, and why are they important?

To thrive as an Assistant System Analyst, you need a solid understanding of systems analysis, business process mapping, and basic programming or database knowledge, often backed by a degree in computer science or information systems. Familiarity with tools like SQL, UML modeling software, and requirements management systems, as well as certifications such as CompTIA ITF+ or relevant vendor-specific credentials, is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you interact with stakeholders and translate business needs into technical requirements. These skills and qualities are vital for accurately identifying problems, designing viable solutions, and ensuring seamless collaboration between technical teams and business users.

What are some typical challenges faced by assistant system analysts when supporting multiple projects simultaneously?

Assistant System Analysts often juggle tasks across several projects, which can present challenges in time management and prioritization. Balancing client requests, troubleshooting technical issues, and ensuring documentation is up-to-date requires strong organizational skills. Collaborating with developers, senior analysts, and end-users means communication is key, especially when project requirements change or deadlines are tight. Being adaptable and proactive in seeking clarification helps maintain smooth workflow and contributes to overall project success.

What is the difference between Assistant System Analyst vs System Analyst?

AspectAssistant System AnalystSystem Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; some certifications like CompTIA or Microsoft are commonBachelor's or master's degree in IT or related field; professional certifications like CBAP or PMI-ACP are advantageous
Work EnvironmentSupportive role within IT teams, assisting in analysis and documentationLeading analysis projects, designing solutions, and liaising with stakeholders
Employer & Industry UsageUsed across industries for entry to mid-level support roles in IT and software developmentUsed in organizations requiring detailed system analysis and design, often in larger companies

In summary, an Assistant System Analyst typically supports system analysis tasks and requires foundational IT knowledge, while a System Analyst takes on more responsibility in analyzing, designing, and implementing systems. The roles differ mainly in scope and seniority, with the System Analyst position being more autonomous and strategic.

Is assistant system analyst an entry-level job?

An assistant system analyst is often considered an entry-level position in the IT and systems analysis field, typically requiring a bachelor's degree in computer science or related areas. It involves supporting senior analysts with tasks such as data analysis, system testing, and documentation, and may require some familiarity with programming languages and analytical tools.

What are the most commonly searched types of System Analyst jobs in Massachusetts?

The most popular types of System Analyst jobs in Massachusetts are:

What cities in Massachusetts are hiring for Assistant System Analyst jobs?

Cities in Massachusetts with the most Assistant System Analyst job openings:

Assistant System Analyst jobs near you
Infographic showing various Assistant System Analyst job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,276 per year, or $37.6 per hour.

Technical Systems Analyst - 26-10634

Compu-Vision - IT

Worcester, MA • Remote

Full-time, Contractor

Posted 4 days ago

Job description

Technical Systems Analyst

Location: Boston, MA
Duration: 12 months

Position Overview

We are seeking an experienced Technical Systems Analyst to provide Tier 2 IT application support for both custom-built and commercial off-the-shelf (COTS)/SaaS applications. The analyst will be responsible for troubleshooting technical issues, resolving escalated incidents and service requests, supporting application administration, and providing high-quality customer service.

The ideal candidate will have strong technical troubleshooting skills, experience supporting file-transfer systems such as MoveIT/SFTP, and the ability to analyze application issues, identify trends, and recommend improvements.

Key ResponsibilitiesApplication Support
  • Provide timely resolution for escalated service tickets and technical incidents.
  • Deliver high-quality technical support to end users through phone, chat, email, and other communication channels.
  • Troubleshoot application, network, and technical issues using available tools and technologies.
  • Utilize remote-access tools, SCCM, and other enterprise support tools as required.
  • Support both internally developed and COTS/SaaS applications.
  • Manage and maintain application-related ticket queues while meeting established SLAs.
  • Provide timely status updates to end users and stakeholders.
  • Document end-user interactions, troubleshooting steps, findings, and resolutions.
  • Escalate complex incidents to appropriate technical teams when necessary.
  • Maintain application documentation and ensure documentation meets established standards.
Application Monitoring & Process Improvement
  • Monitor applications and respond to system availability and service-degradation alerts.
  • Assist with administration and improvement of application performance monitoring solutions.
  • Analyze incident and service-ticket data to identify recurring issues and trends.
  • Recommend and implement process improvements and alternative technical solutions.
  • Evaluate existing applications and software against business and user requirements.
  • Analyze, design, recommend, and implement system changes as appropriate.
  • Support application administration and ongoing operational improvements.
File Transfer & Integration Support
  • Manage and support MoveIT or equivalent SFTP/file-transfer platforms.
  • Configure and troubleshoot automated file-transfer processes.
  • Investigate failed, delayed, or incomplete file transfers.
  • Monitor file-transfer workflows and resolve connectivity or configuration issues.
  • Coordinate with application and infrastructure teams to resolve integration-related problems.
ITSM & Change Management
  • Utilize ITSM tools to review incidents, service requests, and change-management activities.
  • Assist in assessing the potential impact and scope of system outages.
  • Participate in change-management processes and technical reviews.
  • Maintain accurate records of incidents, changes, resolutions, and application configurations.
Security & Compliance
  • Follow established security protocols and organizational standards.
  • Ensure application support activities comply with applicable security and operational requirements.
  • Protect system and user information while performing troubleshooting and administrative activities.
  • Adhere to established quality, security, and operational processes.
Required Qualifications
  • Minimum 3–5 years of relevant experience supporting or developing applications.
  • At least 3 years of full-time experience in application support or development in a relevant technology environment.
  • Hands-on experience managing MoveIT or an equivalent SFTP/file-transfer platform.
  • Experience configuring and troubleshooting automated file transfers.
  • Advanced troubleshooting skills across applications, networks, and technical environments.
  • Strong ability to analyze complex technical problems and identify appropriate solutions.
  • Excellent verbal, written, interpersonal, and technical documentation skills.
  • Strong customer-service orientation.
  • Ability to work effectively with end users, technical teams, and business stakeholders.
  • Ability to collaborate effectively while also working independently.
  • Strong attention to detail and ability to manage changing priorities.
  • Ability to reprioritize tasks based on business and operational needs.
  • Ability to provide 24x7 on-call support when scheduled.
Desired Qualifications
  • Experience with ITSM platforms, such as ServiceNow.
  • Experience with application monitoring, alerting, and performance-management tools.
  • Strong understanding of object-oriented design and development.
  • Experience supporting traditional monolithic applications.
  • Experience with distributed and microservices-based architectures.
  • Familiarity with AWS.
  • Familiarity with Amazon EKS and cloud-based application environments.
  • Understanding of Lambda and serverless concepts.
  • Knowledge of enterprise IT operations and application support practices.
  • Understanding of the Software Development Life Cycle (SDLC).
  • Experience working with incident, problem, change, and release-management processes.
  • Strong aptitude for learning new technologies.
  • Demonstrated interest in process improvement and operational efficiency.
Technical Skills
  • Application Support & Troubleshooting
  • Tier 2 IT Support
  • MoveIT / SFTP
  • Automated File Transfers
  • Incident & Request Management
  • ITSM / ServiceNow
  • SCCM
  • Remote Support Tools
  • Application Monitoring
  • Performance Monitoring
  • Network Troubleshooting
  • AWS
  • Amazon EKS
  • Serverless / Lambda
  • Microservices
  • Distributed Applications
  • Object-Oriented Development
  • SDLC
  • Change Management
  • Technical Documentation
Key Attributes
  • Excellent customer-service skills
  • Strong analytical and troubleshooting abilities
  • Clear and professional communication
  • Strong documentation skills
  • Team-oriented and collaborative
  • Ability to work independently
  • High level of professionalism
  • Strong attention to detail
  • Adaptable and willing to learn new technologies
  • Proactive approach to identifying and resolving recurring issues
  • Ability to work effectively in a fast-paced IT operations environment