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He/she will perform highly visible on-site and remote software installations and upgrades of all ... You will coordinate other subject matter experts required to assist in performing installation or ...

He/she will perform highly visible on-site and remote software installations and upgrades of all ... You will coordinate other subject matter experts required to assist in performing installation or ...

Requirements: * Assist the Lead Installer with countertop and stone product installations at ... Take jobsite photos and upload to job file in company operating software. * Performs all other ...

Perform QA / QC of BAS and integrated systems using BAS software tools * Provide installation ... * Assist / Develop all project communication and reporting, weekly progress reports, etc.

Perform QA / QC of BAS and integrated systems using BAS software tools * Provide installation ... * Assist / Develop all project communication and reporting, weekly progress reports, etc.

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BIM/CAD Software Support Engineer

Argos Systems Inc

Nashua, NH • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago


Job description

Software Support Engineers work on all technical aspects of the Vertex BD building design software including installation, setup, customization, training and technical support services. The ideal candidate will have experience with CAD and/or BIM software, Microsoft Windows and Office applications, some computer programming skills, and excellent verbal and written communication skills.

Responsibilities:

  • Provide technical support to users of Vertex BD building design software via telephone, email, online, and on-site.
  • Follow and manage problem resolutions from initial report to completion.
  • Conduct basic and advanced user training courses.
  • Provide customization services utilizing Vertex BD, application development tools (similar to BASIC programming language), and database settings.
  • Develop a good understanding of customer requirements and their operational processes.
  • Actively manage customer support issues and advocate client needs while working together with software developers during problem resolutions.
  • Assist software development with testing, research, and resolution of issues involving the use and implementation of software.
  • Assist sales by providing technical support, software demonstrations, and occasionally attending industry conventions.

Qualifications:

  • 4 year Engineering/Architectural degree or equivalent experience
  • Troubleshooting and problem solving skills with the ability to interpret technical questions
  • CAD or BIM experience in building design and/or product design applications
  • Excellent verbal and written communication skills is critical
  • Functional use of Microsoft Windows, Word, Excel, and PowerPoint
  • Some computer programming experience
  • Ability to multitask and prioritize workload
  • Ability to work in a team environment as well as independently
  • Must be able to work in fast paced, demanding client environments
  • Travel required (10 to 20%)
  • Authorization to work in the U.S.
  • Spanish and/or Portuguese is a plus but not required

Company Description

Argos Systems provides high quality Computer Aided Design and Building Information Modeling software solutions together with extensive custom development, implementation and consulting services. We help builders and component manufacturers streamline their processes by automating product design, manufacturing, and construction. We invite those individuals that are looking for a challenging opportunity in a small and friendly corporate environment to contact us.
You are welcome to test the Free 14-day Trial of Vertex BD!
Learn more about Argos Systems and Vertex BD at www.argos.com